Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Increase in revenue
What do you like best about the product?
Sales cloud - is awesome and with ready made product any one can start sales flow without having to make customisation as it is already built to accommodate most of the sales user journey.
What do you dislike about the product?
Not many, but if I want to call out one it needs multiple products to make the sales cloud even easier to use. As a stand-alone cloud it can do only certain sales flow.
What problems is the product solving and how is that benefiting you?
Opportunity lifecycle is being is met using sales cloud. With lead scoring we now have improved our sales and productive of sales rep has increased and easy to find target audience.
Sales cloud improves sales processes
What do you like best about the product?
Sales cloud has allowed me to help my own business and other customers have more clarity over the sales process and improved sales completely. With COVID it allowed companies to continue having a sales process from anywhere in the world.
What do you dislike about the product?
I dislike that there are some features that should be part of sales cloud, however they are not. Such as some of cpq
What problems is the product solving and how is that benefiting you?
The best thing is getting rid of spreadsheets and having all your data in front of you so that you can sell your product easier
Good real time reporting from anywhere
What do you like best about the product?
As a user that builds reports and dashboards for our sales teams. Being able to develop powerful reports and dashboards that they can access and use from anywhere is invaluable.
What do you dislike about the product?
Some of the reporting limitations in the base Salesforce model as well as dashboard limits that stop us creating unlimited dashboards for a global sales team despite being on a Salesforce Unlimited platform.
What problems is the product solving and how is that benefiting you?
Pipeline engagement and forecasting.
Being able to build told that allow us to give our sales teams and managers the ability to vie there prove and forecasts in real time w
Being able to build told that allow us to give our sales teams and managers the ability to vie there prove and forecasts in real time w
Salesforce is a universal tool for our business
What do you like best about the product?
It allows our admins to customise the experience and provide a bespoke solution for our business
What do you dislike about the product?
Lightning sales cloud could be faster, often get users complaining about speed
What problems is the product solving and how is that benefiting you?
Providing a crm to allow our reps to sell effectively in an integrated system
Excellent CRM with endless opportunities
What do you like best about the product?
The amount of development that can be carried out with no or low code options
What do you dislike about the product?
Unable to report on attachments easily for users to identify gaps
What problems is the product solving and how is that benefiting you?
We are able to ensure that the sales team can communicate more effectively with brand guidelines with our customers and they are walked through the process to ensure everyone is working in the same way
Innovative and easy to use
What do you like best about the product?
I work on the admin side of Salesforce, what I love is how the set up and administration of the system is easy to use and logical. It's easy to navigate around too.
What do you dislike about the product?
There have been some things that we haven't been able to do, for example to be able to report on opportunities with attachments. It seems like it should be simple, but there isn't yet a solution, I had to upvote an idea, but is a shame as it seems like a basic.
What problems is the product solving and how is that benefiting you?
How to keep track of our leads and who to target, and also the renewal of current opportunities.
Review by Zulfiqar
What do you like best about the product?
- Access to all my data
- Notes in Activities and sharing it.
- Integration with outlook
- Tailored reports and Dashboards
- Tailored flows
- Notes in Activities and sharing it.
- Integration with outlook
- Tailored reports and Dashboards
- Tailored flows
What do you dislike about the product?
- Lack of built in mechanism to keep data clean
What problems is the product solving and how is that benefiting you?
- Leads object helps with generating and tracking Leads
- Account and Contact help with supporting our clients
- Activities help with analysis in addition to keeping track of client and contact activities.
- Account and Contact help with supporting our clients
- Activities help with analysis in addition to keeping track of client and contact activities.
Great software!
What do you like best about the product?
Salesforce is a fantastic tool with a very intuitive interface and great functionality. The new AI features are really making it easier to deploy new workflows.
What do you dislike about the product?
nothing of any particular note at this time.
What problems is the product solving and how is that benefiting you?
Tracking opportunities in our dynamic Sales team and forecasting the pipeline and reporting on this activity together with linking to quotes and sales order forms
Salesforce
What do you like best about the product?
Salesforce is a best platform for the business.it is fast and reliable and securable. It's not allowing the duplicate people so everyone can easily use this platform
What do you dislike about the product?
Lightening experience could be broke and sometimes the conga is very slowly working but is good experience to work in the Salesforce with all these components
What problems is the product solving and how is that benefiting you?
It solves the payment problems and financial force. Asperatonis very good to use for the revenue generation . A good experience for the customers to use Salesforce.
Sales cloud - wow
What do you like best about the product?
Salescloud is quick to use and cater most of the common use case out of the box. Starting from lead genertion to account, opportunity closure it has all the feautures that helps sales team and management. The reporting feature is great as well. Its easy to use, easy to configure.
What do you dislike about the product?
Not many downsides as its best tool at the moment. But still improvements can be made on making the reporting better. We are happy customer who uses salesforce for most our business
What problems is the product solving and how is that benefiting you?
Better reporting with intutive ui. Its on cloud so save us from house keeping activities
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