Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Great framework to build off of
What do you like best about the product?
The ability to flexibly support a variety of workflows based upon job role.
Mobile capabilities.
Interactive dashboards and ease of custom report creation
Order / CPQ integration
Mobile capabilities.
Interactive dashboards and ease of custom report creation
Order / CPQ integration
What do you dislike about the product?
In the three companies I've worked at, none have ever had a great mobile solution which is key for sales adoption - not sure if that's due to a lack in product capability or our Admin/Tech staff ability.
I wish the solution was more use case driven (log an opportunity, work a new lead, forecast my month, generate a quote, etc.) vs. data driven (lists of Accounts, Contacts, Opportunities, etc. - where do I start?)
I wish the solution was more use case driven (log an opportunity, work a new lead, forecast my month, generate a quote, etc.) vs. data driven (lists of Accounts, Contacts, Opportunities, etc. - where do I start?)
What problems is the product solving and how is that benefiting you?
What did the customer pay previously and what were the products included? This helps us service the customer and determine what their renewal pricing should be as well as what new/additional products we could also be selling them.
What products does this customer have and who are our key contacts for us? This helps us identify upsell opportunities and manage the necessary relationships with the key stakeholders / decision makers that will help us grow the account.
What is my expected forecast? Salesforce helps me keep track of my pipeline and expectations for may close and when (I close ~40 deals/month so it's a lot of volume to manage).
What products does this customer have and who are our key contacts for us? This helps us identify upsell opportunities and manage the necessary relationships with the key stakeholders / decision makers that will help us grow the account.
What is my expected forecast? Salesforce helps me keep track of my pipeline and expectations for may close and when (I close ~40 deals/month so it's a lot of volume to manage).
CRM in one place
What do you like best about the product?
You have one single application to manage all your sales, contacts and accounts.
What do you dislike about the product?
It is ont as intuative as you might want from an application for CRM.
What problems is the product solving and how is that benefiting you?
It does give you one platform for managing your sales. It allows you to forecast potential revenues and at the same time make sure that your accounts and contacts are updated.
Salesforce still the market leading CRM
What do you like best about the product?
The breadth and depth of functionality - and how easy it is to integrate to almost any other Marketing or Sales tech
What do you dislike about the product?
Due to the extensive functionality (which is a plus) it isn't as straightforward to navigate until you have systems and tools experience - UI is not intuitive.
What problems is the product solving and how is that benefiting you?
The need to have a centralized hub for all marketing & sales intelligence to help drive demand, track pipeline, nuture customer relationships and analyze data to help drive direction and strategy.
Modern, mainstream sales CRM
What do you like best about the product?
Salesforce is modern and sleek. It has all the features I need in CRM.
What do you dislike about the product?
The integrataion with certain apps, like Conga Sign, Five9 and RingCentral, could be better. Salesforce also seems to suffer from latency issues here and there.
What problems is the product solving and how is that benefiting you?
Salesforce enables me to effectively manage my book of business from in iinitial inquiry from new clients to retention of existing clients while integrating with the apps I need to get my job done.
Recommendations to others considering the product:
Salesforce is a great pick for a sales CRM. It's not perfect, but you can't hope for much better from any other app.
Cloud Sales
What do you like best about the product?
Sales force sales cloud is a popular customer relationship management it automates repetitive tasks, streamlines workflow.
What do you dislike about the product?
Sales force sales cloud can be exepnsive especially for small businesses or startups with limited budgets
What problems is the product solving and how is that benefiting you?
Sales cloud assists in managing and organizing customer data interactions and communication improving customer relationshps and enhancing customer service.
A robust CRM tool with great integrations.
What do you like best about the product?
The sheer number of integrations with other tools we use in our day-to-day makes it an excellent CRM.
What do you dislike about the product?
It can be very cumbersome to learn, as a result of the customizable nature of the tool itself.
What problems is the product solving and how is that benefiting you?
Salesforce allows me to access all my customer, lead, opportunity, and even intranet data in one app. My job would be a lot more difficult without it, or with a lower-performing CRM.
The de-facto CRM for any SaaS org
What do you like best about the product?
incredibly user friendly and customizable - integrates with nearly every tool you can imagine
What do you dislike about the product?
certain sfdc implementations may cause a lag which decreases user productivitity
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud keeps me on track managing my opportunities and having a granular look into my book of business
Sales Force Review
What do you like best about the product?
I like the most of Sales Force is the user interface
What do you dislike about the product?
There is nothing to dislike about Sales Force
What problems is the product solving and how is that benefiting you?
I use Sales Force for rerviewing the Sales opportunities
Finest platform of Sales process
What do you like best about the product?
Salesforce Sales cloud crm tool helps us in making our customized O2O process as simply and perfectly, supports automated emails notificationand ease of integration with n number of downstream tools.
What do you dislike about the product?
Apart from user license cost everything is fine and cool.
What problems is the product solving and how is that benefiting you?
Integration with Billing and invoicing systems, lead converion to opportunity makes very easy and restriction rules validates our data and makes new sales people understandable the process.
Salesforce Review
What do you like best about the product?
Its very helpful to see the info of our interaction with clients
What do you dislike about the product?
So far, there is nothing that I dislike about Salesforce
What problems is the product solving and how is that benefiting you?
The hassle of checking the history of interaction
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