Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce allows you to project your business
What do you like best about the product?
The software provides a great user experience through its interface and functionalities, allowing us to measure and predict futures with which we project our products and services, these forecasting options continue to improve constantly causing us to grow at the same time as the tool, automations can be created in different ways being very effective.
What do you dislike about the product?
The Lightning report generator leaves much to be desired compared to the classic method, we believe it should be improved as it is still an interesting option for the development and use of reports, customer support should be improved we have noticed that support tickets are omitted and we do not receive response to errors that we may eventually have at some point.
What problems is the product solving and how is that benefiting you?
Salesforce allows us to modify different points of view through its reports, it helps us to capture information to be used by our operators, improving the analysis and increasing the productivity of our operations, Salesforce also adapts perfectly to other tools managing to keep the information centralized supporting time savings. We use Salesforce as a relationship and sales projection software to calculate and measure the possible income and expenses of our company, in order to be able to project the way in which the business will move depending on the stages, allowing new methods of connection with our customers and partners, obtaining excellent results that help us to grow constantly in the sales department.
Thank you Salesforce!
What do you like best about the product?
Salesforce is very helpful for my role when it comes to prospecting. I have all the necessary information of the prospects so i can connect to them. What i like most about it is the ability to check for any duplicates lead that really saves me time specially if the lead already has an owner.
What do you dislike about the product?
I am having issues with Salesforce sometimes where i need to refresh it from time to time because it is not showing the dashboards or reports. That is about it.
What problems is the product solving and how is that benefiting you?
Salesforce is very beneficial for my role when it comes to prospecting. All the necessary information that i need to connect to the prospect is available. It also solved issues when it comes to duplicate leads by using smart search.
Work on your lead from any device, any place!
What do you like best about the product?
Easy to use. It has all the history of my leads and helps me track them to get closure. It is integrated with other tools making everything automated.
What do you dislike about the product?
UI is a little boring, I feel the UI should be more attractive which makes our working fun!
What problems is the product solving and how is that benefiting you?
It is helping me track all my leads with all the history like first contact, whenever I connected them, and can check all the emails shared with them, their opportunity amount, lead owner history, etc.
Salesforce drives a lot of value across the business
What do you like best about the product?
Automation: Salesforce's automation features allow me to streamline operations, automate repetitive tasks, and improve overall efficiency.
What do you dislike about the product?
Interface can be cluttered since it's so robust and complex
What problems is the product solving and how is that benefiting you?
- Analytics and Reporting to make data-driven decisions
- automate repetitive tasks and improve overall efficiency
- automate repetitive tasks and improve overall efficiency
Salesforce is Useful
What do you like best about the product?
I can use Salesforce in the most eefective way I can
What do you dislike about the product?
There are times that Salesforce is lagging and unabe to use it so we need to do some alternative way to check our leads.
What problems is the product solving and how is that benefiting you?
I can perfectly check the status of the leads and updating me what's happening on it.
Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud helped me a lot when it comes to working on my new leads prospect. It's user friendly and information can be easily accessed/viewed and making sure it's secured at the same time.
What do you dislike about the product?
What I dislike about Salesforce is there are time that the system is not working properly. Hoping if there's a scheduled maintenance, issues/problems can be fixed right away.
What problems is the product solving and how is that benefiting you?
Using Salesforce Sales Cloud, I am able to manage my leads/prospect properly. It accelerates my productivity in order for me to get more deals or become successful with my goal.
Very User friendly Software
What do you like best about the product?
It's easy to navigate and very helpful. The system is very intelligent.
What do you dislike about the product?
Sometimes not responding and a little slow to pull up
What problems is the product solving and how is that benefiting you?
It's easy to navigate and all details was save on the software.
Very useful and easy to access
What do you like best about the product?
Easy to use. All the information are showing.
What do you dislike about the product?
when opening a quote, it takes a little time.
What problems is the product solving and how is that benefiting you?
it allows me to edit our customers services
Let's Go Salesforce!
What do you like best about the product?
I like the platform since it has all the necessary details I need for qualication. It makes me knowledgeable when it comes to prospecting and also makes me easier to work with my leads,
What do you dislike about the product?
I had this experience sometimes it's unresponsive and unable to save logs and initiate tasks and also during conversion, multiple task is created under Account tab and Opportuity tab. My team usually create ticket for this to be resolved.
What problems is the product solving and how is that benefiting you?
Salesforce solved all I need to know when it comes to checking prospects. I have the visibility to check on duplicate leads through Smart Search and it makes more efficient and effective when qualifying prospects.
Review of Salesforce Sales Cloud from an Account Executive
What do you like best about the product?
What I like the best of Salesforce Sales Cloud is the impressive reporting possibilites of the CRM platform. The new levels of agility with Salesforce lightning is phenomenal as well.
What do you dislike about the product?
I think that updating notes in bulk for Salesforce could be a lot easier. Another tool that I have used that I think Salesforce could easier do is like Scratchpad:update opportunity notes in bulk so Account Executives can focus on other important factors of the sales cycle.
What problems is the product solving and how is that benefiting you?
The best CRM with the least amount of friction. Great levels of agility for me as I can view from anywhere: my computer, phone or tablet. The most automation, so sales reps can focus on other factors of the sales cycle.
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