Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Nice tool
What do you like best about the product?
the way you can follow whole sales proces of a sale
What do you dislike about the product?
approvals way is a bit complicated as it takes long time
What problems is the product solving and how is that benefiting you?
is a really noce tool able to follow whole sales process from 0 to 100
It is the best CRM software or tool currently available in the market
What do you like best about the product?
It is the best CRM software or tool currently available in the market for any sales, support, service or anyothers industry need customer relationship management.
What do you dislike about the product?
Salesforce sales cloud has all the features which should be there for sales based industry, without any dislike
What problems is the product solving and how is that benefiting you?
It is the best CRM software or tool currently available in the market , for sales management, service management etc
Most preferred by business for end to end sales follow to generate revenue
What do you like best about the product?
The whole flow of sales business in the salesforce CRM is very convenient and most preferred by business
What do you dislike about the product?
Data load from other system through interface takes regular effort
What problems is the product solving and how is that benefiting you?
Multiples business are getting integrated with salesforce sales cloud to ease out the end to end sales flow and to generate the revenue and check sales performance and engagement and achieve targets
It's also easy to check customer retain strategy through Einstein analysis that is lead score and opportunity score
It's also easy to check customer retain strategy through Einstein analysis that is lead score and opportunity score
SDR
What do you like best about the product?
The most advantageous feature of Salesforce Sales Cloud is the tracking and monitoring of everyday operations within each account. It makes it possible to keep up with ongoing actions and guarantees continuous, thorough visibility into the advancement made within each account.
What do you dislike about the product?
To make the most of Salesforce Service Cloud, businesses may need to spend money on support and training. Salesforce Service Cloud has a steep learning curve that need to focus on.
What problems is the product solving and how is that benefiting you?
From your mobile smart device, you'll have complete access to all the information, tools, and other resources you need to interact with your leads. You'll always be prepared to expand your business, regardless of where you are or the device you're using. Put your customers first.
Salesforce
What do you like best about the product?
Easy to use, all important customer details are recorded clearly. Easy to search for lead information and creation
What do you dislike about the product?
Duplicate leads being created if original lead is already converter to opportunities
What problems is the product solving and how is that benefiting you?
none so far. Updated lightning version is very user friendly
Director Sales
What do you like best about the product?
It's nice that there's an opportunity to build out any report you want on any items that are input into Salesforce.
What do you dislike about the product?
I wish it was more intuitive. It can feel complex and overwhelming at times.
What problems is the product solving and how is that benefiting you?
It is how we operate our whole business including opportunity management, quote creation, and execution. I do believe it helps, but I would like to see everything streamlined better.
Must have for sales job
What do you like best about the product?
Helps with meetings, pipeline, opportunities and sales plus more
What do you dislike about the product?
It works great I cannot think of anything.
What problems is the product solving and how is that benefiting you?
Keeps my open opportunities, pipeline, and call lists organized. Reminders for sales meetings. Tracks my performance and sales. Tracks customer service chatter conversations in one place on each account. No conversations lost.
Salesforce was a very plain medium that we used for tickets.
What do you like best about the product?
I liked how simple the interface was and how it organized information we entered in a no nonsense fashion. The ease of use allowed for all members of our team to use and record information.
What do you dislike about the product?
I disliked how many questions it asked and how slow Salesforce could be at times. Sometimes I would be on the phone with a customer and Salesforce would be buffering for no known reason. Other sites would be fine.
What problems is the product solving and how is that benefiting you?
It did give us a portal in which would could resolve current issues by looking at past tickets or look at documents created by technicians over the years. It also kept us organized and assigned tasks to the team accordingly.
Salesforce was absolutely indispensable during my first few weeks working in sales!
What do you like best about the product?
Searching customer database is a breeze and creating new accounts is the same. Reporting and data gathering on call, account and customer statuses is so easy and intuitive
What do you dislike about the product?
Tends to get slow running multiple tabs/accounts at times. In our line of work, we tend to pull up dozens of accounts at a time since we work multiple customers within the accounts SLA's
What problems is the product solving and how is that benefiting you?
Searching customer database is a breeze and creating new accounts is the same. Reporting and data gathering on call, account and customer statuses is so easy and intuitive
Salesforce a magic tool!
What do you like best about the product?
salesforce makes it easy to manage leads/opportunities.
Tool provides information about previous conversations with clients and very easy to add future tasks.
Also, salesforce is compatible with our phone system, everything is automated.
Life saver =)
Tool provides information about previous conversations with clients and very easy to add future tasks.
Also, salesforce is compatible with our phone system, everything is automated.
Life saver =)
What do you dislike about the product?
Pretty much salesforce is great, if there's one thing that will make the experience better; it might be a good idea for salesforce to create an app that can be downloaded from Smart phones/ tablets!
What problems is the product solving and how is that benefiting you?
- In our organization, we have different departments receiving the same lead information. Salesforce helps us identify if there's a duplicate lead/opportunities; this avoids multiple touches.
- With thousands of leads that we are working, salesforce provides quick view of previous conversations; this makes it easy for us to easily pick up topics from last conversation with clients.
-Automatic call logs saves time!
- With thousands of leads that we are working, salesforce provides quick view of previous conversations; this makes it easy for us to easily pick up topics from last conversation with clients.
-Automatic call logs saves time!
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