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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ivanise G.

Salesforce is very easy to use

  • August 29, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is the most intuitive tool I have ever deployed. Even people with low digital maturity can understand and use it quickly, which is a major win for smaller non-tech companies.
What do you dislike about the product?
The costs are high, which makes it more difficult to sell as part of the digital transformation journey.
What problems is the product solving and how is that benefiting you?
Salesforce is now the one-stop-shop for all salespeople, which is something new for the organization and enables tracking adoption and results.


    Architecture & Planning

Easy to use and integrates well

  • August 29, 2023
  • Review provided by G2

What do you like best about the product?
How organized all my information is - between reports, dashboards, etc. I love the dashboards featuring graphs as well...super helpful way to view our data
What do you dislike about the product?
Can take getting used to. Easy to navigate once you are familiar but a bit overwhelming at the beginning
What problems is the product solving and how is that benefiting you?
Tracking performance data, providing visual for our data analytics. Helps us know where we are excelling and where we can improve


    Construction

Overall Experience

  • August 28, 2023
  • Review provided by G2

What do you like best about the product?
The interaction and usage on the computer interface exceeds expectations. When logging information and genreating reports, it's an excellenet tool. I'm using this every day.
What do you dislike about the product?
When using Salesforce on your phone, I wish the app was as close to the same interface as the computer version. When I'm on my phone, I'm actually logging in to Salesforce through a web browser, rather than the app, because the web browser is easier to navigate and search for information.
What problems is the product solving and how is that benefiting you?
The Salesforce Sales Cloud is benefitting my daily tasks by offering a simplistic way to log key information about my project opportunities. It's easy to log information and keep it housed for future referencing.


    James G.

Love Salesforce

  • August 28, 2023
  • Review provided by G2

What do you like best about the product?
Love the access to my clients

Wish it was available on my mobile device without having to log into the secure login which then blocks other apps etc
What do you dislike about the product?
Don't like that I can't use the mobile version
What problems is the product solving and how is that benefiting you?
Business intelligence


    Information Technology and Services

Salesforce Review

  • August 27, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to find and build reports, keep all information in one place.
What do you dislike about the product?
It can be confusing to figure out how to build ceretain types of reports
What problems is the product solving and how is that benefiting you?
Keeping all opportunities organzied


    Education Management

An amazing experience with Salesforce

  • August 26, 2023
  • Review provided by G2

What do you like best about the product?
Its user friendly inreactive view and you can easily maitain your leads devide them accordingly as per your requirements .Trust em this helps a lot when you can modify and work according to your requirements.
What do you dislike about the product?
As of now haven't felt any issues while working with Salesforce in Specific. But yes if there is any issues will surely convey to the team.Thus amazing experinece so far.
What problems is the product solving and how is that benefiting you?
Firsly maiting a lot of leads of the clients is really a tough job on itself and need some software to help with it. There comes the amazing Salesforce which not just helps in Maintaining the leads , create a neat and clean enviornment wherein i can see the leads which i have to work on a urgent basis .


    Douglas H.

Sales Cloud Administrative experience

  • August 25, 2023
  • Review provided by G2

What do you like best about the product?
The basic process flow of Leads to Accounts/contacts to Opportunities to quotes. The abiltiy to modify this basic flow to meet individual business needs. I alos enjoy the reporting funtionality and custome reports ability to get information across objects.
What do you dislike about the product?
The contraints limiting the ability to create formulas to capture data on ojects that are not related
What problems is the product solving and how is that benefiting you?
tracking the astatus of our opportunities and forecasting the next quarters revenue


    Printing

11 Years of experienced salesforce developer

  • August 25, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud has very good features. My productivity got increased because of all changes taken in years.
What do you dislike about the product?
Lead and COntact management need a lot of improvement.
What problems is the product solving and how is that benefiting you?
Lead scoring is one important factor which helped our team to achieve results faster


    Aleemuddin K.

Salesforce Sales Cloud

  • August 25, 2023
  • Review provided by G2

What do you like best about the product?
-End users are happy
-Integrations were easy to work with
-Dashboards are liked by the management
What do you dislike about the product?
complexity of flows
end users donot like MFA
What problems is the product solving and how is that benefiting you?
better book keeping fo sales and operations teams. management likes the dashboards


    Ambreen W.

Sales Cloud is user friendly CRM

  • August 25, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud helps you close your deal in very professional way
We can do a lot of automation to remind our reps to follow next step and keep executives informed at all times.
What do you dislike about the product?
I have not seen much but I would like Salesforce to have some automation that can trigger Visual force button action from a flow. I would like validation rules to be more point to click and less code.
What problems is the product solving and how is that benefiting you?
Automation. Less work for rep and closing deal faster. Setting email and slack alerts when closing deals or when deal has been pushed to next quarter.