Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
"Salesforce Sales boosts business growth and increases."
What do you like best about the product?
Salesforce Sales boosts business growth and increases productivity with smart choices through Salesforce Sales. This complete AI-powered platform is a suitable time to automate and scale all income levels for managers and representatives. The corresponding Salesforce Sales features are account and contact control, lead control, workflow, and approvals that monitor revenue form and progress, present detailed contact statistics, and enable effective commenting across multiple devices and online channels. It is very easy to control nurture campaigns for a large number of users. It automates the income technique in stages. It is user-friendly and can be easily equipped with new features that meet the company's needs. It allows updating the company with current and modern gadgets.
What do you dislike about the product?
Salesforce is unintuitive and has a very poor user interface. It is very expensive, hard to use, and hard to control. The reporting feature can be buggy when it comes to pulling and losing. There are times when the automation fails and returns incorrect statistics.
What problems is the product solving and how is that benefiting you?
Salesforce Sales enables users to manage their customers and control the records of recent prospects. It also allows customers to automate their sales strategies as it allows customers to get enterprise strategies that focus on customer family members. This platform allows clients to have all the statistics of our clients in the company when a salesperson stops working for the agency. Salesforce Sales enables salespeople to target more leads and close deals faster. Salesforce takes into account all the nuances of teamwork, automation, and revenue analytics.
Customer Relationship Management (CRM)
What do you like best about the product?
Salesforce Sales Cloud help in built relationship with customers, manage data efficiently which enhance productivity and increase revenue with less efforts.
Reports and dashboad gives quick insight of business with single click without any coding which is reaaly very helpful.
Reports and dashboad gives quick insight of business with single click without any coding which is reaaly very helpful.
What do you dislike about the product?
Sometimes its take some time to reflect on UI the changes we made in pagelayout. Sometimes it take very long time when we deploy things from sandbox to production org. These things need to resolve to enhance the productivity and to reduce time.
What problems is the product solving and how is that benefiting you?
Reporting and dashboard are the best feature which provide quick insight of whole business in one frame and in no time. One can easily monitor the performance of the business and set targets.
Why Sales Force Cloud is good to have ?
What do you like best about the product?
It helps in increase the sales productivity, also provides sales forecastand insights of it. Integration with other tools is very easy specially tableau . one can make dashboards and have valuable insights.
What do you dislike about the product?
Cost is bit higher in market. also it take a bit longer imllementation time , rest everything is great .
What problems is the product solving and how is that benefiting you?
First of all it provides the centralization of data , which is a great help , one can have everything at one place , also data security is high. Automation which salesforce provides is one of the best in the market. save a lot of time and effort.
Admins Love Salesforce
What do you like best about the product?
I like that everything in Salesforce is so customizable - with clicks not code!
I like that there are tons of third party add ons available too - add it is great that many of the add ons are free.
As an administrator, I rely heavily on the setup side of Salesforce. Quick Search is a great. I also use the Developer Console frequently - a great tool for getting directly to the data quickly.
I like that there are tons of third party add ons available too - add it is great that many of the add ons are free.
As an administrator, I rely heavily on the setup side of Salesforce. Quick Search is a great. I also use the Developer Console frequently - a great tool for getting directly to the data quickly.
What do you dislike about the product?
As a SQL programmer, I would love to see improvements in SOQL to make it more robust.
What problems is the product solving and how is that benefiting you?
Easy automations.
Customer Relationship Management at ease
What do you like best about the product?
Managing customers'/prospects' record in the most convenient way.
What do you dislike about the product?
I do not see any negative feedback for the time being.
What problems is the product solving and how is that benefiting you?
It contains all the records of both customers and prospect. It is very useful in our sales team.
I use Sales Force for account management purposes and forecasting
What do you like best about the product?
The ease of use and and full transparency throughout my team for information.
What do you dislike about the product?
There are quite a few "bugs" we experience with emails not ending up under corrrect opportunities which makes things frustrating as an account manager. I believe this is the Einstein intelligence. Emails from other account managers end up in my opportunity activities that are irrelevant to me. This is due to a high level shared contact. There should be a way to confirm which opportunity emails are to attached to instead of Einstein choosing as it causes much confusion.
What problems is the product solving and how is that benefiting you?
Solving to reduce communication/inquiries from other team members/departments as they can see what items are forecasted to help prepare the business. CRM functions are very useful to keep appointments and follow ups all in one place.
A Very Powerful Tool
What do you like best about the product?
All records can be laid out in seamless order at your fingertips.
What do you dislike about the product?
Our sales process includes multiple parties to a single Sale. SFDC does not have a good way to house that information on the Account object.
What problems is the product solving and how is that benefiting you?
A single place to store all our prospect and customer interactions.
AMAZING TOOL
What do you like best about the product?
Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to help businesses manage their sales processes, customer interactions, and sales-related data. It offers various features to streamline sales operations and improve customer relationships, including lead and opportunity management, contact and account tracking, sales analytics, and more. Many users appreciate its customizable nature, scalability, and integrations with other business tools. If you're looking for opinions, you might want to gather feedback from actual users or refer to reviews and testimonials from those who have used Salesforce Sales Cloud.
What do you dislike about the product?
Sometimes its really need a time to refresh the system,
What problems is the product solving and how is that benefiting you?
Customer relation managemnet , easy to use and easy to store records
BEST CRM
What do you like best about the product?
How customizable it is to function specifically for your business.
What do you dislike about the product?
It can be tough to use for someone who is not super tech/code savy.
What problems is the product solving and how is that benefiting you?
It keeps all clients/accounts in one place, and allows you to make different reports for tracking these clients and their deals.
Salesforce makes it easier.
What do you like best about the product?
It gives you a 360 view of information that you may need to follow through sales and lead management.
It gives you access and full control of your entire sales process no matter how simple or complicated it may be.
The best thing is you can integrate most tools available in the market today to make the interphase a one stop shop for every data you may need in closing a deal.
It gives you access and full control of your entire sales process no matter how simple or complicated it may be.
The best thing is you can integrate most tools available in the market today to make the interphase a one stop shop for every data you may need in closing a deal.
What do you dislike about the product?
The only offside I can think of is the complexity of implementing and training part of using the tool. Since it's a very robust tool. The knowledge needed to fully maximize the tool is also enormous.
What problems is the product solving and how is that benefiting you?
We used to fuss over on how many tools are needed open to fully engage into a single opportunity. But with the upgrade into SF Sales Cloud, it is now easier, I can now access information from any tools that is integrated with it. The faster you get that data, the better for your sales opportunities.
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