Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Amanda A.

Sales cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Increase productivity and creates better relationships, which foster increase revenue
What do you dislike about the product?
If develop correctly, with user and customesrs in mind, there is not much sales cloud cannot do
What problems is the product solving and how is that benefiting you?
Creates a unified view of the custumer


    Sagar K.

Salesforce sales cloud Review

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Lead management and web to lead is one of the best features I love about Salesforce
What do you dislike about the product?
For case management we need to purchase the service cloud licence
What problems is the product solving and how is that benefiting you?
Converting prospects into customer is much Faster when you use Salesforce sales cloud


    Saurabh R.

It's good for your as well as business growth

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It is easier and very friendly, And automation
What do you dislike about the product?
Lead management and web to lead and opportunity life cycle.
What problems is the product solving and how is that benefiting you?
All about the opportunity


    Orlando B.

Sales Cloud Rocks

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Keeps our non profit data organized, easily accessible, integrates well with the rest of our systems.
What do you dislike about the product?
As a non profit we do not have a lot of budget most times, and for some of the things we would like to do there is an extra cost to get.
What problems is the product solving and how is that benefiting you?
Track member contact information, segmentation fo campaigns, donation management, ticket selling for events and ecommer orders


    chaitanya p.

Great Product

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I like the product, innovation around the sales centric features, Opportunity and forecasting
What do you dislike about the product?
Territory management could be little bit better
What problems is the product solving and how is that benefiting you?
It helps to sell our products faster


    Angelica A.

Enjoyable and insightful

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Being able to show the business the insights through sfdc capabilities and contibute the decision making process at different levels
What do you dislike about the product?
Not being able to measure stage changes at opportunities module in an easy way
What problems is the product solving and how is that benefiting you?
Tracking marketing strategies, enable business reviews, centralice clinical planning and account segmentation


    Nectar Luz R.

Shorten the lead to close time exponentially! No lead left unturned

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use. Great visibility to data that can help increase sales. As a leader easy to get metrics of my team
What do you dislike about the product?
Harder for not tech friendly staff. So much to learn sometimes it comes at us too fast.
What problems is the product solving and how is that benefiting you?
Too many systems it talking to each other. Holing this brings order and ease of identification of key metrics.


    Zach M.

Transformative

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Building customer 360 view. Getting all data into one place.
What do you dislike about the product?
Nothing. We are in the entry stages and looks to be a wonderful solution for us.
What problems is the product solving and how is that benefiting you?
Benefits us by allowing us to get all our consumer data in one location building that 360 customer view


    Consumer Goods

A great tool to pull together a global team

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce enables us to know our customers in a deep and personalized way. In addition, Salesforce Sales Cloud allows us to collaborate internally, quickly view the health of our various team and product pipelines, and effectively manage leads.
What do you dislike about the product?
There isn't much I don't love! I would like to eventually see the ability to report on more than 3 objects in a custom report type and see a more robust integration with Marketing Cloud (ExactTarget) as it still feels like these are separate products/platforms.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is allowing me to collect our customer information in one location and then use it to create amazing and personalized experiences for our customers!


    Matt R.

Awesome UX and Simplicity!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's so simple to use! I love how well it integrates with my stack of other Sales tools. It's really user friendly also.
What do you dislike about the product?
Nothing, it's really simple to use for everything.
What problems is the product solving and how is that benefiting you?
Record tracking and keeping all of my data in one place. We used to have so many silos that we were able to Solve by having Salesforce in place.