Agentforce Sales
Salesforce, Inc.External reviews
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Salesforce Sales Cloud
What do you like best about the product?
Moving to Sales Cloud has allowed us to limit the amount of tools we are using and keep our sales team in one platform. There are updates and improvements consistently throughout the year which continues to make the products better and easier to use.
What do you dislike about the product?
Einstein Activity Capture- it didn't work as expected and since the data isn't stored, you cannot run normal reports and dashboards on the data.
What problems is the product solving and how is that benefiting you?
Keeping our sales tools grouped into one platform
All stop solution if you are looking to unified revenue operations experience
What do you like best about the product?
Very easy to integrate with all native apps
Integrate your data, sales, marketing experience
Integrate your data, sales, marketing experience
What do you dislike about the product?
Sometimes difficult to find answers to some questions we are not sure of
What problems is the product solving and how is that benefiting you?
Managing all my sales go to market teams data
SF Sales cloud elevates
What do you like best about the product?
Salescloud allows for easy integration for all the different lines of business
What do you dislike about the product?
Boy is cost a lot. I guess you pay for quality.
What problems is the product solving and how is that benefiting you?
We have a lot of bad data that we need to work on
One stop shop for seller Solution
What do you like best about the product?
It's one stop for all the sellers and account manager needs with all the flexibility of customizations as per customer needs.
What do you dislike about the product?
It's vast and needs lot of learning curve
What problems is the product solving and how is that benefiting you?
Managing millions of contacts and thousands of deals
Time to market
What do you like best about the product?
My favorite in sales cloud is that anyone can lear. It without previous IT knowledge. With the out of the box click no code features you can deliver value in no time.
What do you dislike about the product?
When someone does not jnow the product and develops features that are already there out of the box.
What problems is the product solving and how is that benefiting you?
Sales activities.
Ease of use
What do you like best about the product?
Salesforce gives compete customer relationship platform to interact between sales and marketing.
What do you dislike about the product?
Little but more of 365 view of the customer with in a CRM
What problems is the product solving and how is that benefiting you?
Better view of the sales metrics for business.
New but learning
What do you like best about the product?
Flexibility. We can pair Salesforce with our other key sales systems.
What do you dislike about the product?
The ability to customize in house is a bit complicated. You need to h e dedicated resources to manage this side of the platform.
What problems is the product solving and how is that benefiting you?
Consolidated view of the customer, expandable platform
Effective solution for sales enablement
What do you like best about the product?
Salescloud enables our sales representatives to engage better with our agents.
What do you dislike about the product?
Salescloud ahae proven effective. No concerns. Reuse of data integrations across sales and service.
What problems is the product solving and how is that benefiting you?
Opportunity and agency sales
General observations
What do you like best about the product?
Trailhead covers most of the stuff which is new in market and helps understand the product when newly launched.
What do you dislike about the product?
Support response for some issues not in timely manner many a times.
What problems is the product solving and how is that benefiting you?
Helping us advisors for day to day activity such as accounts, opportunities , tasks , events and campaigns , reports and dashboard etc
Sales Cloud is the best platform a business can have
What do you like best about the product?
Salesforce Sales Cloud is a comprehensive CRM platform designed to streamline sales processes, enhance customer relationships, and boost team productivity. It offers robust features like lead and opportunity management, forecasting, and customizable dashboards. Integrations with various third-party apps and a user-friendly interface make it a preferred choice for many enterprises. However, some users may find its pricing on the higher side and its plethora of options slightly overwhelming. Overall, it's a powerful tool for businesses looking to supercharge their sales operations.
What do you dislike about the product?
Salesforce Sales Cloud: where you enter with hopes of instant CRM mastery, but instead get a PhD in 'Clickology'! If you've ever wanted a platform that makes you feel like you've walked into a maze with a blindfold, Sales Cloud's got your back. And while they promise to "supercharge" your sales, sometimes it feels more like they supercharged the number of tabs you have open. But hey, if navigating a digital labyrinth is your jam, then welcome to the promised land! 😉 (Disclaimer: Just a fun take, Sales Cloud is genuinely a robust platform!)
What problems is the product solving and how is that benefiting you?
Problem: Tracking and managing leads and opportunities can be chaotic without a centralized system.
Benefit: Sales Cloud offers a unified platform to manage leads, track their progress, and nurture them through the sales funnel, ensuring no potential sales are lost.
Benefit: Sales Cloud offers a unified platform to manage leads, track their progress, and nurture them through the sales funnel, ensuring no potential sales are lost.
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