Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Very useful and customizable but can get expensive
What do you like best about the product?
The customization options are endless so you can make it work for any organization. But there are plenty out of the box solutions to get started.
What do you dislike about the product?
With the option to customize it can get unwieldy fast. Must plan carefully.
What problems is the product solving and how is that benefiting you?
Tracking donors and programs at a nonprofit
Excellent Service
What do you like best about the product?
I love how customizable it is and also how user friendly it is! It has helped streamline processes and cut out the admin work for me and my team.
What do you dislike about the product?
Sometimes, it can get a bit technical if I am setting up custom reports and such. But there a bunch of tutorials to help if I ever get stuck on it.
What problems is the product solving and how is that benefiting you?
It is cutting down the admin work and helps me keep track of all of my conversations. I never forget the last time I talked to a customer or what I sent or they requested. It's great!
Changes your entire org for the better
What do you like best about the product?
The best thing about sales cloud is everyone being on the same page and knowing where to find information that helps with their role. There is no product that compares.
What do you dislike about the product?
Nothing. I'm sure there are more resources to drive adoption that I need to dig into.
What problems is the product solving and how is that benefiting you?
It's solving pipeline tracking for MBRs.
Powerful tool with a good admin
What do you like best about the product?
Customizable workflows that I can make fit my corporate needs. Clean forms and processes can be build to assist sales reps and demonstrate sales activities.
What do you dislike about the product?
Too much customization can result in a unmanageable product. Should be more guardrails and suggestions of things not to do. I like the warnings on reports that you already have a similar report. Need more of that.
What problems is the product solving and how is that benefiting you?
Tracking customers, measuring sales activities.
Sales made easy
What do you like best about the product?
Salesforce makes it easy to close deals, out of the box relationship management and resources at your disposal
What do you dislike about the product?
I hate how hard it is to admin from a e d user perspective
What problems is the product solving and how is that benefiting you?
Helps clients to fill the gap from spreadsheets
Salesforce Sales Cloud Review
What do you like best about the product?
Great integration with Salesforce, easy to use, and reliable. The analytics are insightful for sales strategies.
What do you dislike about the product?
Limited customization options and higher costs compared to other solutions. Tech support can be slow.
What problems is the product solving and how is that benefiting you?
Servious Cloud for Salesforce streamlines sales processes, automates tasks, and provides real-time analytics, making it easier to track performance and meet sales targets.
Salesforce Sales Cloud Unlocks Business Data
What do you like best about the product?
The Salesforce Sales Cloud has helped our organization unlock our company data to help understand our customers. The insights we are able to find help us out manuever our competition to win more business. The ease of use when designed Sales Cloud allows us to use metrics specific to us.
What do you dislike about the product?
There is a large financial investment needed with Sales Cloud, but the benefits help to see the ROI quickly
What problems is the product solving and how is that benefiting you?
Sales Cloud allows our team to identify the right customers to target in the best way to manage their time
Salesforce Sales Cloud can unlock tons of efficiencies
What do you like best about the product?
I love that it's easy to use and intuitive. It's also so heavily used that salespeople adopt faster and there is a large ecosystem of support/ developers for it!
What do you dislike about the product?
I dislike when salesforce makes significant changes to the system that are difficult to adapt to. Ie- a lot of our customizations as done in classic and converting everything to lightning has been extremely time consuming and distracting from more revenue generating enhancements
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is giving us structure for our selling motion and helps us construct programs that can help hold teams accountable. We're also using it capture and measure value to our customers
Sales Cloud - amazing
What do you like best about the product?
Sales Cloud is so customizable. It allows for you to create custom objects in order to expand your business.
What do you dislike about the product?
I don't particularly dislike anything with sales cloud. I would like a little less code with apex though.
What problems is the product solving and how is that benefiting you?
Sales Cloud is our customer record of truth. It helps us centralize all of our data and manage our front end and back end of our sales process.
Helps with efficiencies
What do you like best about the product?
Aligns our sales team to be more efficient & consistent
What do you dislike about the product?
Enhancements continue & sometimes hard to keep up
What problems is the product solving and how is that benefiting you?
Hold us accountable with audit
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