Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Tabitha Z.

We are starting year 3

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It helps organize our opportunity and risks
What do you dislike about the product?
It's hard to get help from Salesforce...
What problems is the product solving and how is that benefiting you?
Reduced the need for seperafe trackeres


    Arturo A.

The BEST friendly platform

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I love the UX for end users, the admin tools, developer enviroment.
The way is so easy to use, integrate and empower users giving an excellent enviroment to optimize their work, make them smarter. Im officially a #flownatic 😍 and a jr developer.
Trailhead is A W E S O ME.
What do you dislike about the product?
The Lead object. We can't find an scenario where is helpful in our company. The main problem here is that related objects to the lead are lost when converted. 👎🏼
What problems is the product solving and how is that benefiting you?
Unified view of customer data. We had data in many systems, spreadsheets, external databases, and more. With sales cloud we put all emails, contacts points, purchases, calls in one platform with and unified view.


    Information Services

One platform for all our portfolio companies

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It allows everyone to get a full 360 degrees view of all relevant information regarding our customers and our interactions with them
What do you dislike about the product?
I love it but the migration from other systems into SF is a complex undertaking
What problems is the product solving and how is that benefiting you?
Our sales teams have previously worked in a variety of different system. We now have one platform and are more aligned


    Aaron D.

Efficiency and agility

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce clouds ability to govern data under one roof and apply agile analytics creates a very easy way to show data dynamically and quickly.
What do you dislike about the product?
I am more curious about the possibilities I can bring when implementing from a End and concepts. Forecast sales pipeline and revenue.
What problems is the product solving and how is that benefiting you?
I was trying to call the data, synchronization and integration be able to show visuals, dynamically, and on demand.


    Ewelina R.

Perfect tool for small or enterpise solutions.

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I love the fact that it's fully customizable. It's giving a lot of solutions to build the the system even without coding knowledge. Having inbuild features to support sales processes its also helpful.
What do you dislike about the product?
Far small Teams it can be challenging to build complex solutions without coding knowledge.
What problems is the product solving and how is that benefiting you?
It's supporting the whole process from Lead Generation, through Lead Scoring, SDR Processes, Sales and Customer Success.


    Ismael O.

A good way to improve your daily basics

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales team managements, territories and opportunities management. It's a really easy way to improve the up sales and to create forecast.
We have build multiple solutions with that cloud.
What do you dislike about the product?
Sometimes the clients faces some issues getting used to the layouts.
What problems is the product solving and how is that benefiting you?
How to improve your business it's a deal breaker for the users


    Melinda S.

Happy End User!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
SalesForce is my 3rd CRM in the last 5 years and I was skeptical. I have been nothing but impressed with the centralized data I need on my prospects but also the ability to export the info we need to look at sales at an organizational level.
What do you dislike about the product?
The double Authenticator can slow down a quick log in when on the fly, but a great safety feature!
What problems is the product solving and how is that benefiting you?
We need an easy interface for all users to use so more data is captured to help us refine our sales process. Less time training and more time selling. I'm more productive and get better data.


    Alexis S.

Detailed Customer Data at your fingertips

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I love how easy it is to discover all the customer data you need at a glance. Information is organized in easy to navigate objects. As both an analyst and an admin I use Salesforce every day.
What do you dislike about the product?
I think that something that could be improved on is that Salesforce can sometimes be very slow. Especially if you have many tabs open at the same time.
What problems is the product solving and how is that benefiting you?
The key problems that Salesforce Keri's track if, is our complete customer profile. That includes opportunities, quotes, cases and orders.


    valentin v.

Sales cloud is amazing!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The system in general is amazing, easy to learn and easy to use
What do you dislike about the product?
The reports are so básics, and that is a problem
What problems is the product solving and how is that benefiting you?
We are a group of enterprises and sales cloud help us yo centralize the customers data


    Kevon C.

Sales and service cloud has been great for us

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
User friendly and easy to configure and work with
What do you dislike about the product?
Nothing to dislike about sales cloud .
License understanding and roles are little tricky to setup
What problems is the product solving and how is that benefiting you?
Making business streamline activities