Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Centralize your sales team activities
What do you like best about the product?
How can i manage my leads..I use lead capture functionality and it helps me a lot to see what is the real convertion rations and which campaigns works better and where i should put more money on... it also help me to see if my sales team really do the necessaries activities to convert them.
What do you dislike about the product?
Dashboard filters, it only allow us 3 filters in a dashboard, i think this is not acceptable for a great and big system like salesforce. I had to apply statistics filters in the reports and leave only 3 dynamic on the dashboard
What problems is the product solving and how is that benefiting you?
We have lot of leads that are not converting, we couldnt know the reasons until we started using sales cloud, now we can know what realy happens and what to do with thouse that doesnt convert.
Powerful Tool
What do you like best about the product?
Sales Clouds easy to use and highly customizable interface is great for training sales reps to efficiently manage, monitor, and modify leads, opportunities, contacts and more
What do you dislike about the product?
Salesforce has already implemented AI features into Sales Cloud and now im addicted to how efficient it is. Give us more AI features!
What problems is the product solving and how is that benefiting you?
Lead scoring helps prioritize and organize our large amount of lead data
It’s been such a life changing experience
What do you like best about the product?
It is very user friendly. It allows sales users to keep track of their accounts/opps & prospects via reports& dashboards. The sales path on the opportunities has been very helpful feature for sales.
What do you dislike about the product?
I think the thing I dislike is the most is on lightning, I am not able to use ctrl + F on the page which makes it very difficult to navigate the data I am interested in.
What problems is the product solving and how is that benefiting you?
I have created a couple of forecasting process using salesforce cloud that is used by the entire sales team at my company. The processess requires design, build, QA and deploy. I created a custom object as this process requires a very custom solution. I have used change management in salesforce cloud which is very straight forward and user friendly.
Easy for our colleagues to do the right thing and hard to do the wrong thing
What do you like best about the product?
Using a combination of tools, both declarative and code, we have the ability to quickly iterate to create a great sales product.
What do you dislike about the product?
Improvements with security, Integration options, and dev ops across the platform
What problems is the product solving and how is that benefiting you?
We are currently building out loan origination to better enable our teams. We are also adding in sales enablement functionality for our Commercial users.
Great platform for any kind of Business
What do you like best about the product?
Being able to use ootb features and also to extend them without a code.
What do you dislike about the product?
Nothing, because it allows to fulfill different needs
What problems is the product solving and how is that benefiting you?
Gaining the complete 360 visibility on All relevant activities.
Sales cloud is easy to learn
What do you like best about the product?
I like salescloud because it is easy to learn and provide the easy of use that I expect from Salesforce products.
What do you dislike about the product?
I wish sales cloud had more out of the box features
What problems is the product solving and how is that benefiting you?
Our trans can focus on the highest quality leads using lead scoring
Senior Manager FPA
What do you like best about the product?
Sales cloud allows us to track a large amount of deals and opportunities to accurately forecast bookings and revenue.
What do you dislike about the product?
Sometimes tasks aren't intuitive within the platform.
What problems is the product solving and how is that benefiting you?
Provides us a centralized solution to process customer deals and contracts.
Salesforce Admin
What do you like best about the product?
I like the flexibility it offers to configure or build different solutions accross multiple departments. Also the out of the box features are really nice and offer a lot of features.
What do you dislike about the product?
Sometimes there are some limitations within the platform, that require Admins to look at code, this can take a lot of time and resources, especially if there aren't developers in the team.
What problems is the product solving and how is that benefiting you?
It makes the sales and marketing more productive and offers them some really good options when it comes to pipeline generation and forecasting. Also the automation you can build.
Easy to use interface and 360 degrees view of data
What do you like best about the product?
Great way to keep track of the pipeline and close deals effectively based on data
What do you dislike about the product?
It's needs some customization for the right fit solution. However, declarative tools make it easier
What problems is the product solving and how is that benefiting you?
Activities tracking
Director of RevOps
What do you like best about the product?
I appreciate the customizability of Sales Cloud. On multiple occasions, I've been able to tell stakeholders that anything is possible - and it's true!
What do you dislike about the product?
Limited history tracking. Sometimes difficult to diagnose issues with automation.
What problems is the product solving and how is that benefiting you?
Tracking deals, providing analytics. Easily integrates with all of our other tools.
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