Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Long time sales cloud user
What do you like best about the product?
The core sales cloud data model and out of the box features allow for a clear and intuitive user experience.
What do you dislike about the product?
Once you start customizing the platform the functionality requires many clicks. For example, when screen flows are created to capture files the user must click Next before it is uploaded. Before dynamic layouts we had to use custom actions to create sections and you can't update multiple sections at once.
What problems is the product solving and how is that benefiting you?
Being the core unifying source of truth for our global sales org
Sales Cloud is a game changer!
What do you like best about the product?
Sales Cloud gives us the ability to seamlessly manage our open deals and track productivity! It also allows us to keep better track of our business as a whole!
What do you dislike about the product?
I would not change anything about it! We use it everyday!
What problems is the product solving and how is that benefiting you?
Ability to track our open opportunities!
Easy data management and visibility
What do you like best about the product?
A lot of easy ways to build and customize the workspace.
What do you dislike about the product?
Unable to customize the UX designs and some features.
What problems is the product solving and how is that benefiting you?
Manage opportunities and track activities. It is easy to check the histories and contact the previous opportunities after some time has passed.
Best crm platform
What do you like best about the product?
Easy to implement and scale. Easy to empower users with day to day activities
What do you dislike about the product?
The Large data model that comes within makes it confusing for maintaining org
What problems is the product solving and how is that benefiting you?
Reporting
AmaIng
What do you like best about the product?
It’s an all-in-one CRM solution that supercharges your sales processes. The interface is intuitive, automation tools are game-changers, and the customizable dashboards give you invaluable insights. Integration with other Salesforce products is a big plus.
What do you dislike about the product?
While Salesforce Sales Cloud is a powerful CRM, the pricing can be a challenge for smaller businesses. Additionally, the learning curve might be steep for some users, and it can take time to fully harness its capabilities.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud: Streamlines sales, improves customer relationships, and empowers data-driven decisions. Scalable, fosters collaboration, and offers mobile access. Integrates easily
Always dependable
What do you like best about the product?
Its very dependable. Our sales reps never have an issue using the system. Its easy to use and manage as well.
What do you dislike about the product?
Im unable to customize the theme of sales cloud as much as Id like to match up with our company brand. It doesnt give much options to change in the settings
What problems is the product solving and how is that benefiting you?
It allows a better outlook on the sales team and helps manage day to day tasks. They have been most productive on this platform than typical email based sales.
I love how easy and accessible it is
What do you like best about the product?
The most helpful feature of sales cloud at fetch is the pipeline access. Also since we handle package solutions we utilize the maps feature a lot to determine which communities we can add to our warehouses.
What do you dislike about the product?
There isn't much to dislike about sales cloud but I would say there are some glitches when it comes to the maps. When entering a address sometimes it says it isn't correct.
What problems is the product solving and how is that benefiting you?
Sales cloud allows our company to store our data and explore new opportunities on one website. I love how there are other apps you can download to improve our success.
Upgrade your Salesforce w/Sales Cloud
What do you like best about the product?
Salesforce is an incredible system of engagement that connect Sales professionals with their customers and managers with a built in workflow and analytics engines. It's multi-tenant platform allows sales people to spend more time selling.
What do you dislike about the product?
The thing I like least about Sales Cloud as an admin and developer is that sometimes features are released with glaring weaknesses and gaps. For example, Interaction Summaries is a great tool with the potential to replace activities but is missing basic calendaring functionality.
What problems is the product solving and how is that benefiting you?
Salesforce's suite of APIs and Appexchange partners makes it easy to connect it, our System of Engagement with our various systems of record for a seamless integration with master data.
Salesforce is a great tool for customization, but can be complicated due to number of clicks.
What do you like best about the product?
Customization is not limited. There is very rarely a time I would have to tell a customer "I can't do it".
What do you dislike about the product?
Complexity on deployment and number of clicks.
What problems is the product solving and how is that benefiting you?
Great organization. Easy customization. Easy to close deals quickly and get deals approved quickly.
Salesforce Sales Cloud Review
What do you like best about the product?
I like the ability for the Sales team to see a pipeline of opportunities and defining tasks that are next to move them from one stage to another.
What do you dislike about the product?
I'm not as big of a fan for Leads. but that's because I believe the amount of information is the same for a contact and a lead in my organization.
What problems is the product solving and how is that benefiting you?
It allows my team to keep track of all the engagements/opportunites, and gain insights in a proper reporting.
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