Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Data Organized in One Place
What do you like best about the product?
The information is all in one place now.
What do you dislike about the product?
The mobile interface could use more updates.
What problems is the product solving and how is that benefiting you?
We were unable to predict our business and see where the field was doing work. Everything was kept in personal spreadsheets.
New user of sales cloud
What do you like best about the product?
Sales Cloud offers optimized integration in our platform that's easy to implement and understand.
What do you dislike about the product?
Some of the steps in implementation were difficult to understand.
What problems is the product solving and how is that benefiting you?
Lead scoring and predictive analytics.
Sales Cloud is one of the strongest products from Salesforce.
What do you like best about the product?
Pipeline inspection is really great. Also the Salesforce Inbox with GPT is a game changer.
What do you dislike about the product?
Some UX needs too many clicks. Our users always complain about this
What problems is the product solving and how is that benefiting you?
360 degree view
i use SalesCloud
What do you like best about the product?
We use SalesCloud for all of our sales work and track Key Account activities amongst our staff. Our CGO's use SalesCloud daily and rely on the data to make informed decisions. The company has had good success in part to this platform.
What do you dislike about the product?
I do not have any complaints or see any obvious areas of improvement.I like Sales Cloud and find it super helpful in managing the company's accounts.
What problems is the product solving and how is that benefiting you?
My company is growing quickly and expanding our portfolio. I use SalesCloud a lot and think it is a necessity for any growing business.
Salesforce Sales Cloud review
What do you like best about the product?
Salesforce cloud offers a great way to manage Accounts and opportunities with a ton of functionality to determine ROI and Win/Losses.
What do you dislike about the product?
It's hard to find dislikes as Salesforce is constantly providing updates and new functionality. Salesforce Cloud can offer too many functions that the smaller companies may not need based due to cost.
What problems is the product solving and how is that benefiting you?
Sales Cloud offers many API integrations which can help with specific issues our company has when it comes to project management.
Great experience
What do you like best about the product?
Automation made easy for admin. Created automation to sync emails into sf. Three upgrades is much appreciated. Cloud platform. I have been using sf for last 10 yea.
What do you dislike about the product?
Expensive. AE keeps changing. Too many product pitch. Reporting is very important. Make report creating flexible. Create formula fields. More custom field options
What problems is the product solving and how is that benefiting you?
Email sync. Keeping data all in once place. Cloud platform easy updates.
Number one integrated CRM platform
What do you like best about the product?
The integrated CRM platform. The flexibility and escalability.
What do you dislike about the product?
Admin side to configure and personalice is for experts
What problems is the product solving and how is that benefiting you?
360 view of the customer to manage comercial proceses
Highly recommend
What do you like best about the product?
Very easy to configure with clicks, not code! Allows you to make the data architecture as simple or as complex as you need.
What do you dislike about the product?
Really nothing! The only potential negative is that the architecture opportunities are endless, so the process and structure must be well-managed.
What problems is the product solving and how is that benefiting you?
Seamless customer data management
Easy to Use
What do you like best about the product?
Setting up the process of creating the leads and converting them into accounts is a very easy and intuitive experience
What do you dislike about the product?
It could be little more intuitive in using Omni channels and using 3rd party CTI
What problems is the product solving and how is that benefiting you?
It solves the usage of creating accounts and making sure the agents are interacting with the right customers.
Good lead management and opportunity pipeline insight
What do you like best about the product?
UI , easy customisation capabilities, reports a and dashboard capabilities
Getting a customer 360 degree view and meet customers need either by configuration or customisation.
Getting a customer 360 degree view and meet customers need either by configuration or customisation.
What do you dislike about the product?
Not as such , improvement in forecasting , intoductinf more artificial features.
Not as such , improvement in forecasting , intoductinf more artificial features.
Not as such , improvement in forecasting , intoductinf more artificial features.
What problems is the product solving and how is that benefiting you?
Lead capturing, converting to opportunities and generating a customer 360 degree view.
Lead capturing, converting to opportunities and generating a customer 360 degree view.
Lead capturing, converting to opportunities and generating a customer 360 degree view.
showing 8,801 - 8,810