Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Luis M.

One o f the best tools available

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
It's highly customizable and works in almost any industry. It lets you find out everything about your customer and have a complete relationship with them from zero.
What do you dislike about the product?
I believe that you need to improve the costs about your product and creat solutions that are adaptable to any size of business. Please create a more customizable plan
What problems is the product solving and how is that benefiting you?
It helps me to connect with customers. In the mid and long term and creates a CLV that is very traceable among all of our digital and physical channels in any location


    Dan L.

Sales cloud maximizes pipeline flow

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud has helped us with our sales pipeline from quote to cash efforts in many ways. We are able to seamlessly deliver our sales quotes and track opportunities easily and in real time.
What do you dislike about the product?
Sales cloud requires a significant amount of admin customization
What problems is the product solving and how is that benefiting you?
Our CRM usage has increased through optimizing our pipeline flow and making the experience easy for our reps


    Computer Software

Sales for sales people

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
A complete hold solution for any sales team or sales person or a company which needs to sells almost anything any future any product any service?
What do you dislike about the product?
The price per user would be the main obstacle for fully implementing the solution
What problems is the product solving and how is that benefiting you?
Getting all the customer data in one place is the most powerful solution that we have


    Higher Education

Transition from old data base

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
We are beginning our journey with Salesforce. I am delighted at what I see so far. I am especially fond of the fluidity of the journey. We came from a basic data base.
What do you dislike about the product?
I found the initiation I to salesforce a bit overwhelming. There was a great deal of non applicable trainings within trailhead. It was hard to figure out where to begin.
What problems is the product solving and how is that benefiting you?
It will assist us with our donor database and allow us to better serve our university. Pulling together many separate data bases into a unified database with knowledge.


    Samantha S.

Great

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Great to connect all systems. Our team can work together effortlessly.
What do you dislike about the product?
Hard to get started and team training can be expensive.
What problems is the product solving and how is that benefiting you?
Connecting our team and reducing our need for storing excel files.


    Financial Services

Sales could help us unify our customer information in a single platform.

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Ability to bring customer information and insights into a single platform - also to integrate other systems to provide a seamless experience.
What do you dislike about the product?
Product is great - salesforce as a whole should treat their customers as a Salesforce customer, not just a sales cloud, marketing cloud, tableau, mulesoft, Slack, data cloud (siloed) customer
What problems is the product solving and how is that benefiting you?
Pipeline management, incentive tracking, customer engagement, integration with servicing to connect with sales


    Billie H.

Love Sales Cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I love how diverse the cloud is and how we are able to manage massive amounts of data. I love having the ability to Customize the product to work for us.
What do you dislike about the product?
I would love to have more storage. Other than that, we love everything.
What problems is the product solving and how is that benefiting you?
Salesforce saves all of our conversations with clients so we always know where we are with clients and prospects


    Anirudh P.

Salesforce Sales cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate the out-of-the-box functionalities, as they eliminate the need to write custom code. The Einstein features that Salesforce is currently developing seem very promising and will be extremely beneficial for our company. I am eager to see even more advanced AI capabilities in the future.
What do you dislike about the product?
Salesforce could benefit from enhancing its reporting features, as they currently leave room for improvement. Additionally, I believe the pricing for all Salesforce products should be more affordable.
What problems is the product solving and how is that benefiting you?
Salesforce simplifies the work of sales representatives by making it easier to create and follow up on leads. It also allows users to quickly add and send quotes to customers within just a few minutes.


    Manufacturing

The best CRM solution

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
With sales cloud I can increase my clients productivity using out of the box solutions and customize it to their needs using low-code features reducing time to market
What do you dislike about the product?
I would say that probably the high speed of innovation which can be difficult to follow and keep the solution up to date with the latest features
What problems is the product solving and how is that benefiting you?
Centralize information, unified the sales process across the organization and removing manual tasks with automation and workflows


    Devansh G.

Great Sales platform for anyone who wants to excel in selling

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
I like the flexibility and the solutions it offers out of the box. It helps for a company to start with basic to advanced selling strategy out of the box
What do you dislike about the product?
Not really much. I would say enablement can be a challenge.
What problems is the product solving and how is that benefiting you?
Sales cloud is helping us address our Sales tracking for now. We are looking to expand it to help us with competitive insights too.