Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Laura T.

Innovation and excellence in one tool

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Efficient customer service is at the height of our mission. Salesforece Sales Cloud allows us to focus on the heart of our organization: our customers.
What do you dislike about the product?
I would like to see specific Trailblazers
What problems is the product solving and how is that benefiting you?
It allows my staff to communicate easily and efficiently with customers I have realized the ease of using this product


    Jake R.

Salescloud is awesome

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales cloud allows sales folks the ability to optimize their sales process. It's great
What do you dislike about the product?
User adaption is always a challenge when it comes to sales folks
What problems is the product solving and how is that benefiting you?
Unified view of opportunities


    Ann B.

Manager of Data, Impact, & Technology

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud easily stores and connects our information.
What do you dislike about the product?
I do not have any complaints at this time.
What problems is the product solving and how is that benefiting you?
Salesforce Sales helped keep us connected to our customers and stakeholders in real time.


    Raj B.

Complete view of customer pipeline with Saleforcesales cloud sales cloud

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use
Lead conversion
Pipeline management
Report
What do you dislike about the product?
So far it has been a great experience using it
What problems is the product solving and how is that benefiting you?
Provides me a clear insight in sales pipeline


    Shawn W.

Salesforce Product Owner

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The tool is easy to use and the ability to track leads in the sales pipeline is invaluable. This is highly recommended and something my company will continue to use for progression.
What do you dislike about the product?
The tool has not shown me any disadvantages.
What problems is the product solving and how is that benefiting you?
Tracking leads for sales teams.


    Paulo P.

Commercial process end to end

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The ability to customize and facilitate the comercial process is amazing.

All the automations are very helpful and help the customers more easily to understand the power of Salesforce.
What do you dislike about the product?
Not much to say in this item. Probably some configurations could be more strait forward to avoid to much steps.
What problems is the product solving and how is that benefiting you?
Monitoring leads and assignents more easy to do.

The reports and dashboards helped to have a major view in the business


    Chris W.

Customizable CRM for real world use

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud offers the best of both worlds. Out of the box functionality with the ability to customize to fit each organization's needs.
What do you dislike about the product?
While it would be great if Sales Cloud were more easily customizable, I realize that if you did so it could easily get out of control, especially in a large organization.
What problems is the product solving and how is that benefiting you?
Managing our leads, contacts, accounts, opportunities and marketing campaigns. All in one place, so we can see correlations between them.


    Christina M.

Must have for all Business

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Great tool for tracking leads, opportunities and sales pipeline. Love the reporting options. Easy to use
What do you dislike about the product?
Love it all easy tkk I'm use and easy to implement.
What problems is the product solving and how is that benefiting you?
Tracking sales pipeline


    Mikey R.

A great platform for the sales professional

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The interface is user-friendly, automating tasks and simplifying lead management. The insights from customizable dashboards and reporting are invaluable for data-driven decisions. Integrations with other tools boost overall efficiency.
What do you dislike about the product?
The initial learning curve is there, but with proper training, the benefits outweigh it. Sales Cloud has streamlined our processes, resulting in higher conversions and revenue growth.
What problems is the product solving and how is that benefiting you?
Managing, tracking, and forecasting deals in a centralized location. This allows us to report and inform all of our leadership.


    Aparna M.

Great product

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility is great!! The UI is on point
What do you dislike about the product?
Maybe the information needs to be classified bettrr
What problems is the product solving and how is that benefiting you?
The ease to find sales reps!