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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Sfdc Sales Cloud

  • February 19, 2026
  • Review provided by G2

What do you like best about the product?
Methods to convert lead into opportunities
What do you dislike about the product?
Overall it is good, but some automations are still needed
What problems is the product solving and how is that benefiting you?
It is helping me in generation faster customer’s on the system


    Kanishk S.

Efficient Sales Tool with Initial Setup Hiccups

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate how Salesforce Sales Cloud helps clients efficiently get, grow, and forecast revenue. I really like the efficient sales process it has built, which helps us get the right code in a single go without any redos.
What do you dislike about the product?
There were a bunch of hiccups in the beginning, but we eventually found the way ahead and configured it.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to efficiently help clients get and grow revenue, and forecast it. The efficient sales process helps us get the right code in a single go without any redos.


    Tejasav g.

Complete Customer Data in One Place That Boosts Sales Team Productivity

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
It provides complete customer information and stores the data in one place, which helps sales teams understand customers in a better way. It also improves team productivity by making it easier to track leads from the start through conversion.
What do you dislike about the product?
Salesforce Sales Cloud is costly, and small companies may find it hard to afford. It also has a large number of features, which can feel confusing for a first-time user.
What problems is the product solving and how is that benefiting you?
Easy access to customer history enables faster communication, saves time, improves productivity, and reduces human errors.


    Chetan B.

Nice Interface for Managing Leads and Customers

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
The interface and the way it manages the leads and customers is something that I'll say is nice
What do you dislike about the product?
Sometimes i find it difficult to use but I'm getting used to it
What problems is the product solving and how is that benefiting you?
It's solving the problem related to managing our customers, creating custom pipelines and generating leads


    Jaclyn K.

SF = a DREAM come true for Busy Professionals *Clean, Flexible Data Storage and Organization

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
I really like the multiple ways you can store, save, and sort data, and how it all stays clean and well organized.
What do you dislike about the product?
Some rules apply here. There are so many options that it can lead to analysis paralysis if you’re not aware of the breadth and depth of Sf.
What problems is the product solving and how is that benefiting you?
Organizing my candidates and opportunities is much easier now. Without SF, my pipeline is a mess. The system feels like a super-organizer built around my recruiting needs, which helps me maximize what I love doing most—recruiting—rather than getting bogged down in old, antiquated systems.


    Leonela P.

All-in-one workspace, very useful and easy to use

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
It is very useful because you can have your entire workspace in one place, plus it is easy to use.
What do you dislike about the product?
What I like is that sometimes it can fail and get stuck a little.
What problems is the product solving and how is that benefiting you?
Solve the problem of using multiple programs


    Tara A.

Sales Cloud Delivers Full Customer Journey Visibility with Top-Notch Integrations

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
Sales Cloud helps us see every interaction and touch point in the customer journey, and the integrations with other platforms are top notch.
What do you dislike about the product?
There is nothing I dislike about the product.
What problems is the product solving and how is that benefiting you?
Sales Cloud is helping us assign tasks to account managers, view follow up, and see who is interacting with our campaigns.


    Dana G.

Connects Owners, Customers, and HQ Seamlessly

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
This platform connects our owners, customers and issue to headquarters so we can view the details across the board.
What do you dislike about the product?
Sometimes reporting doesn’t pull accurately.
What problems is the product solving and how is that benefiting you?
Having our orders, owners and customers all
In one place


    Computer Software

Everything in One Place, But the Interface Needs Work

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
Keeping everything in one place is what it does best
What do you dislike about the product?
The interface does not provide the ability to easily update pipeline
What problems is the product solving and how is that benefiting you?
Knowing what is happening across all the sales org. This allows all of the sales people to not step on each others toes


    Executive Office

Intuitive, Easy-to-Learn GUI, but Ticket Volume Creates Extra Work

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
the GUI is super intuitive and easy to learn
What do you dislike about the product?
how fast i get tickets an extra work from my partners
What problems is the product solving and how is that benefiting you?
no need for crm server on premises and you can use it on the go with ease