Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Customizable Data Collection
What do you like best about the product?
It is incredibly easy to manage and customize to meet all of our needs.
What do you dislike about the product?
Some basic features that do not get addressed like being able to choose chart colors.
What problems is the product solving and how is that benefiting you?
Collecting nonprofit data and having a single source of truth for all of our data questions.
Salesforce Project Manager
What do you like best about the product?
Integrating data with other systems, automation
What do you dislike about the product?
Report/dashboard limitations (i.e. number of groupings)
What problems is the product solving and how is that benefiting you?
Automation, sales activity management, reporting
Great for small businesses
What do you like best about the product?
Super easy to customize for non-tech-savvy people. Has an amazing app store for plug-ins for anything you need
What do you dislike about the product?
Very expensive. Not always the best UI. Sometimes a bit "too heavyweight" for my small business needs
What problems is the product solving and how is that benefiting you?
I'm a small business and I use Salesforce to manage my business end-to-end. From sales, to account management, to customer services, to general operations. Can't live without it.
Recommendations to others considering the product:
It's a great platform to manage your whole business; not just sales.
Great platform. so may possibilities
What do you like best about the product?
I love that it is cloud based, quick, responsive and very scalable. It brings so much power and possibilities for our Support team with Phone and Chat integration and others that I haven't yet seen.
What do you dislike about the product?
It is expensive for the customer community side.
What problems is the product solving and how is that benefiting you?
We use it for Sales and Service.
Salesforce just works
What do you like best about the product?
The best thing about Salesforce is it's adaptability and the fact that it's cloud based.
What do you dislike about the product?
I think that it requires too many people to maintain. The executive team expected it to be just plug and play forever.
What problems is the product solving and how is that benefiting you?
Database for all the accounts, opportunities and contacts.
Recommendations to others considering the product:
Probably the best out there.
Support salesforce reps with an easy to adjust CRM solution
What do you like best about the product?
360 degree view on valuable information about our customers.
Great report and Dashboard capabilities.
Great report and Dashboard capabilities.
What do you dislike about the product?
Data quality must be high but costs time
What problems is the product solving and how is that benefiting you?
getting all information on one glance
Good
What do you like best about the product?
Good product can crete report ana i like most this
What do you dislike about the product?
report wizard becose its not so simple and needtraing
What problems is the product solving and how is that benefiting you?
track all leada
Best product in market
What do you like best about the product?
Creativity and Innovation always motivates me to work with Salesforce.
What do you dislike about the product?
Actually nothing which i really say any worng
What problems is the product solving and how is that benefiting you?
Sales, Service, Marketing and Community cloud.
Great product
What do you like best about the product?
Flexible and powerful product to support the sales process. You can easily build automation to support the sales Process
What do you dislike about the product?
Not all classic features are lightning enabled
What problems is the product solving and how is that benefiting you?
Support the process of scheduling meetings with lightning scheduler
Great Application to configure to meet our business needs.
What do you like best about the product?
The ease of use for our users. They are able to access Salesforce from almost anywhere
What do you dislike about the product?
Not much to dislike with Salesforce. It has been meeting our needs
What problems is the product solving and how is that benefiting you?
Service and Sales Management. Easily view the customer with a 360 degree view.
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