Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Amazon Connect

Amazon Web Services

Reviews from AWS customer

24 AWS reviews

External reviews

73 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Shane R.

Very simple interface and reliable service.

  • December 07, 2017
  • Review provided by G2

What do you like best about the product?
How simple the calling interface is. Its a very easy to use panel that is very straight forward.
What do you dislike about the product?
Not the most intuitive path for call functions like conference or transfer.
What problems is the product solving and how is that benefiting you?
Extremely flexible and easy to use from anywhere. I can work from home seamlessly.


    Computer Software

Easy to use and reliable,

  • September 27, 2017
  • Review provided by G2

What do you like best about the product?
I like that it is easy to make calls. It is easy to use the keypad or manually enter in a number.
What do you dislike about the product?
Could be expanded to have more functionalities. It works well, but feels basic at times.
What problems is the product solving and how is that benefiting you?
Calling customers internally and externally. Easy to reach someone.
Recommendations to others considering the product:
Give it a try, worth your time. Easy to use and easy to set up.