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Reviews from AWS customer

10 AWS reviews

External reviews

1,362 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ricardo Israel L.

An innovative experience

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
the innovation they show in their product each year.
What do you dislike about the product?
The way to access the services and costs of the functionality.
What problems is the product solving and how is that benefiting you?
We have a business and it helps us identify problems


    Hospital & Health Care

Great experience!!

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Great powerful insights around infrastructure.
What do you dislike about the product?
UI could be better and can be less cluttered.
What problems is the product solving and how is that benefiting you?
One stop shop for observability


    Financial Services

Observability provided at its best.

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Vision, Strategy of the product as well as skilled people delivering whats best for our company
What do you dislike about the product?
getting more and mor comlplex to handle the tool and its features.
What problems is the product solving and how is that benefiting you?
fast root cause analysis


    Financial Services

This product revolutionizes your work experience

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Observability. Quick discovery of problems and tracking them to their root cause.
What do you dislike about the product?
I see no disadvantages in the use of Dynatrace.
What problems is the product solving and how is that benefiting you?
Slowness in the application, container restart, consuming process.


    Lukas L.

My pleasant experience with Dyna

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Easy installation, easy to use, wide range of supported technologies
What do you dislike about the product?
Not much downsides except not so cheap and that many cool features are only in SaaS
What problems is the product solving and how is that benefiting you?
Most problems are application related, so application unavailability, crashes, network issues, slowdowns in response times.


    Pranav S.

Comprehensive product with end to end monitoring capabilities

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Unique capabilities like GRAIL and AIOPs
What do you dislike about the product?
High Price, difficult for new user to onboard
What problems is the product solving and how is that benefiting you?
Observability of the infrastructure


    Luc B.

Dynatrace Enables Exceptional Next-Gen Experiences

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
The product is marketed to everyone—from execs to designers, marketers, and engineers. That broad appeal helps drive innovation across the enterprise and prevents teams from siloing their technology stack. It’s easy to use, straightforward to implement, and quick to deliver results. I also appreciate its “business process first, technology second” vision, which is rare in the observability space but genuinely critical to making observability successful for a customer.
What do you dislike about the product?
Unable to migrate between tenants without easily losing data.

AI tooling needs to be consistent across all areas of the product.

The user experience is inconsistent between the new experience and the classic experience.

The consumption-based charging model isn’t clear—for example, what a query actually costs in currency terms, or how it maps to a percentage of the annual commitment.
What problems is the product solving and how is that benefiting you?
Dynatrace enables business-grade visibility across the enterprise IT estate, connecting key business KPIs back to the infrastructure that supports those processes. This straightforward convergence of the business and technology worlds helps non-technical stakeholders understand the importance of their technology stack through an engineering-led approach, rather than relying on slideware.


    Medical Devices

Dynatrace allows for observability from many sources in the same system

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Dynatrace allows us to easily trace logs across many different systems and products. The problem workspace lets us quickly identify and drill into active issues and resolve quickly.
What do you dislike about the product?
Dynatrace is a very large system and it can take a lot of time to understand all of the benefits and best ways to look for the information it has within.
What problems is the product solving and how is that benefiting you?
Solving observability, alerting and tracing.


    Courtney V.

A platform that provides a great amount of information and services

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the depth of information available from the platform, and the different services offered that make troubleshooting and monitoring easier. It is easy to implement and install the agent, and it will be used frequently as we get more familiar with the platform.
What do you dislike about the product?
It is a bit overwhelming to learn due to the amount of information and services available, but that is not necessarily a bad problem to have.
What problems is the product solving and how is that benefiting you?
It helps us with monitoring and diagnosing cloud infrastructure issues, as well as on-prem issues, and it ties all the information between both systems well.


    Financial Services

Dynatrace is essential to our services

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Distributed tracing is one of the best features of Dynatrace. We use it everyone to help us to improve our performance and diagnosis issues.
What do you dislike about the product?
It has a steep learning curve and take time to use all its features.
What problems is the product solving and how is that benefiting you?
Pinpoint which API endpoint has issue, and provide real-time views of my services.