Cloudaware SaaS Contract

The main use case that we are having right now for the organization is that we are using CloudAware for maintaining visibility across various multi-cloud platforms that we include, including AWS, Azure, VMware, and SaaS. We are using it for auto-discovering and normalizing the inventory for eliminating security risks and for automating tasks across various service catalogs across different cloud platforms. Through this, we are definitely strengthening security and resolving issues faster.

We are using multiple types of assets including AWS and Azure, which are primarily used for mapping farmers' skill development and training activities. We have millions of farmer data stored in our AWS that is extremely critical for mapping various training-related activities for us. Through this, we are checking on various parameters and metrics for improving yield and productivity across various stages for our farmers, and we are running a lot of awareness programs on sustainability and climate-resilient agriculture through CloudAware. There is complete visibility for us, and we are running a lot of other kinds of standardized certifications through this multi-cloud management software, which is helping us improve employability in the formal and informal sectors across agriculture.

For our organization, it is extremely important to have centralized cloud governance and security control management systems in place, and CloudAware is helping us with cost optimization across various multi-cloud environments. We have been using it for the past five years now, and it has been a great experience so far with the platform.

Regarding the various features that we are using in CloudAware, all of it is helping us formalizing the SOPs in place, putting all the data inventories at a single place, and that is actually helping us to have strengthened cloud governance. We are using a single inventory of CMDB, through which all our on-premises and different cloud environments are getting segregated at a single place, and we are automatically discovering and normalizing the resources in our one centralized system. This is helping us eliminate any kind of IT-related issues. With so much data stored, we now have real-time asset discovery and visibility where the system continuously runs and discovers the cloud resources for us, and we no longer face configuration challenges. We now maintain a real-time, accurate view of the infrastructure dependencies, leading to faster troubleshooting and very positive impact analysis for the organization. Due to this, our cloud costs across various environments have certainly been optimized and unnecessary spending has reduced significantly. We can now track and forecast our cloud spending in a much more advanced way, and the billing data is also centralized, saving a lot of unused spending and there is a significant reduction in wastage.

Regarding faster troubleshooting and real-time discovery, this has actually led us to have a single unified real-time view of the infrastructure, changes, and workings across different stack systems due to the multiple cloud environments where different teams work on different stacks. Unified visibility means a single source of truth because we are working on approximately 20 different clouds simultaneously, and consolidating all cloud assets in a central CMDB system has given us more unified visibility, showing the relationship between applications, servers, networks, and the people working on them. This is helping us reduce time spent searching across multiple software, tools, and environments. We now have a real-time change tracking system that tracks every configuration happening in GCP, Azure, and AWS, identifying what has changed, when, and who changed it. This helps us quickly see modifications, incidents, and facilitates faster root cause identification. There is more visualization for any kind of misconfigurations, with an automated flagging and alerting system that flags duplicate or root cause issues in a very proactive manner, helping us detect deviations from approved configurations and streamline our systems.

Our experience with CloudAware has had a very positive impact on our organization because we have been able to reduce a lot of wastage and unnecessary expenditure on our cloud management systems. We are now saving a lot of money by checking various resources we manage. The auto-discovery of assets is leading to very reduced risks, and we definitely need better operational excellence. Earlier, we did a lot of things standalone, but now, after integrating our configuration management database, we have a free movement of information and ideas from one system to another. This has eliminated interdependence on people, and a system is handling everything for us, providing on-premise visibility and multi-cloud environment visibility that helps us make better cloud management decisions. This has led to improved optimized cloud spending, uniform cloud cost management, with normalized cloud billing data, and it enables us to track resource owners and changes in management databases. Vulnerability management, critical for us, helps us contextualize, rank, and remediate security vulnerabilities at scale, and assess any kind of risk or security threats. Everything is working great for our organization, improving our operational excellence greatly.

Regarding cost savings, we are seeing significant impacts from CloudAware, which has directly led to reduced cloud waste and improved operational efficiency. The system identifies idle, unused, over-provisioned, or under-provisioned resources, helping us eliminate unnecessary cloud spending, and we centralize billing across all cloud providers. We are allocating costs to applications, teams, or business units much faster, improving budget control and forecasting by right-sizing workloads. This helps us save by avoiding overpaying for unused capacity, matching storage sizes to workload demands, and reducing waste from unused commitments or licenses. Any cost spikes or anomalies are detected proactively in real time, preventing unexpected billing overdues. Furthermore, time-saving comes from faster issue resolution and incident resolution due to having a single view of all cloud assets, which leads to continuous tracking. We have reduced manual reporting efforts significantly with automated workflows and dashboards replacing Excel-based systems, saving several hours and days in reporting while automating cloud governance and faster incident and change analysis. Everything is automated, helping us save a humongous amount of time.

CloudAware has indeed helped us reduce cloud costs rapidly, improving operational efficiency and security posture management while minimizing manual interventions across multiple cloud environments. We have reduced cloud spending by identifying unused, idle, and over or under-provisioned resources, leading to right-sizing of storage and reserving instances. Typically, we are seeing a ten to thirty percent reduction in cloud waste, which has improved budget accountability. We have also saved a lot of time due to faster troubleshooting with thirty to seventy percent reduction in incident resolution time, thanks to automated reporting and compliance structures eliminating manual reports. Strong compliance with ISO and CIS frameworks has reduced audit penalties and improved our compliance status.

CloudAware offers great features, but we look for stronger AI and predictive analytics to improve anomaly detection and help prevent sudden cloud cost spikes with proactive bug fixes. We need improved systems for faster root cause automation to eliminate dependencies on manual investigation of incidents. A deeper native integration would also be beneficial; we are in discussions with their business team about this, and we seek more customizable dashboards.

We need enhanced security intelligence and a simplified user experience, as we face integration or navigation issues when managing all cloud servers. We certainly need to reduce this complexity and improve onboarding for new users, who often struggle with navigation. Introducing guided workflows and enhancing FAQ and tutorial sessions for faster adoption by non-technical team members is important for a better user experience.

There are multiple areas needing improvement. We require smarter FinOps recommendations related to cost optimization because sometimes costs become distressful. We also need improved mobile and remote access for mobile dashboards for incident response, as current approvals and alert handlings are lacking in mobile applications. Additionally, we desire better support for reporting automation, as auto-generated reports are not always useful for leadership. Overall, more simplified, unified cloud-neutral controls should be added for strengthened governance.

I have been working in the respective field for almost seven years. We are using CloudAware for the past five years.

CloudAware is stable with impressive uptime. We have not faced any issues, as it is equipped to manage eighty to one hundred types of multi-cloud environments simultaneously without reporting outages in day-to-day operations. We have used it for five years and have managed small and large cloud performance with reliable cloud asset discovery, compliance monitoring, and cost management, all while maintaining a stable setup with no downtime.

CloudAware is highly scalable for enterprise and multi-cloud environments, continuously discovering and managing various cloud assets. It handles increasing complexity across expanded cloud usage effectively, storing and managing millions of cloud assets and handling high volume reporting and large dashboard queries efficiently, all while adhering to strong compliance frameworks.

Customer support is very enterprise-focused, operating twenty-four seven and assisting with issues via email-based support within twenty-four to forty-eight hours. They provide dedicated customer success accounts and chatbot systems, along with a technical escalation pathway for critical issues, which highlights significant improvement compared to earlier assistance.

We did a pilot with an in-house product that is not in the market for about a year before directly switching to CloudAware.

My experience with pricing, setup costs, and licensing has been smooth; the initial licensing was under five hundred dollars for one subscription, and we renew the agreement yearly with necessary changes and customizations. Overall, the initial setup cost was also under nine hundred ninety-nine dollars, so it has been a very smooth onboarding experience without significant issues.

Initially, we chose to try VMware, previously known as CloudHealth, along with ServiceNow cloud management and DataDog. However, our GC and board decided to switch to CloudAware due to its long-term commitment and stronger security posture management, which built trust throughout the process.

CloudAware governance and security are top-notch, providing enterprise-grade governance and a robust security control system for multi-cloud environment management. There are no compliance or risk reduction problems. The centralized cloud governance management system helps us maintain cloud assets and track relationships among infrastructure, applications, and services. Policy enforcement is strong, enabling organizations to have strong governance policies with better resource tagging and security configurations. CloudAware has a double layer of access control and change management governance system where every configuration is tracked in real time with audit trails. The compliance management is also strong, supporting compliance with global frameworks such as SOC two, ISO twenty-seven thousand and one, and CIS benchmarks, which reduces manual audit efforts for our organization.

Regarding accuracy and reliability concerning CloudAware, these are two crucial aspects where they are performing excellently. The asset discovery accuracy is extremely good, enabling automatic discovery of cloud resources across Azure, AWS, GCP, and our hybrid systems and facilitating real-time inventory improvements with API integrations. Configuration and change accuracy provides proper visibility on configuration changes, reducing ambiguity in incident investigation. We have accurate billing data across cloud providers with good tagging discipline, leading to effective security and compliance accuracy in detecting misconfigurations based on defined policies and benchmarks. CloudAware has a very strong compliance framework, designed for large-scale multi-cloud environments, helping us achieve mission-critical operations with real-time data processing capabilities, consistent incident reporting, and a twenty-four seven chatbot system for alerts and troubleshooting.

I advise others interested in using CloudAware to first assess their organization's needs before trying a trial version. There is no need for a credit card to start the thirty-day trial; you should take advantage of the trial to understand its utility and alignment to your organization before making a decision.

CloudAware is one of the most structured, enterprise-grade cloud management software available today, and I strongly suggest my peers to look into its multi-cloud governance and CMDB management system before adopting it. I would rate CloudAware an eight out of ten.

CloudAware serves as a centralized platform where we can monitor AWS, GCP, and Azure, allowing us to monitor all cloud environments in one place. It functions as a hub where developers can track security vulnerabilities by monitoring permissions and resource provisioning. CloudAware is used for tracking environment billings and compliance.

When we plan for newer infrastructure, we need to consider the billing and compliance requirements. CloudAware helps check the budget and tracks resource usage, which are integral for DevOps and MLOps lifecycles.

The valuable aspect of CloudAware is its FinOps functionality. It helps maintain the budget on the cloud side, which is crucial since cloud budgets can be substantial. CloudAware supports cost management at a granular level, reducing the need for finance personnel and enabling teams to focus more on operations. It also offers reporting and dashboard capabilities that are easy to use and customizable.

The best features CloudAware offers include billing and amount estimation. The user interface is very easy to track and understandable, making it useful for both technical users and management. Additionally, CloudAware's accuracy and reliability in output are impressive, providing consistent and accurate data.

CloudAware can be improved by offering more free options or reducing pricing, as startups may find the cost high. For 50 servers, they charge $200, which is quite high. CloudAware would benefit from some AI capabilities, which are currently lacking.

While the customer support is excellent, the general market has many tools, and CloudAware's high pricing relative to its features could be a sticking point for some organizations.

I have been working in my current field for more than five years.

We did not experience any downtime or stability issues recently.

CloudAware supports tracking everything at a granular level, which helps manage budgets more effectively, especially when dealing with large teams. The scalability as a centralized hub provides access to pre-built compliance standards, simplifying resource monitoring across multiple cloud providers.

My experience with CloudAware's customer support is very good. They are very supportive, and their response is quicker than expected. They prioritize email chains and everything quite well.

CloudAware is the first cloud management solution we are using. Previously, we used cloud-native tools, but they were limited to the cloud environment and could not contribute with Azure data. We are using CloudAware to centralize all our cloud environments.

Integrating CloudAware with our existing systems is quite easy. We can integrate it very easily with just an API call and some trust configurations. It is straightforward with no complications.

CloudAware is deployed in our organization as a SaaS, Software as a Service, over the public cloud. It is integrated with the UI. We are not self-hosting it and just want to integrate with our cloud environment using the API.

CloudAware has positively impacted our organization by allowing easier management of resources and budgets, enabling better compliance management which potentially reduces costs related to financial operations.

We purchased CloudAware via direct sales, not through the AWS Marketplace.

There are plenty of tools in the market, and there are also many cloud-native tools. Even GCP provides a good UI and navigation that CloudAware offers, allowing for easy grouping and monitoring.

I advise others looking into using CloudAware that if you are using multiple clouds and face challenges in tracking costing, vulnerabilities, and permissions, CloudAware is the best solution to monitor everything in a single unified place with customized dashboards. I would rate this product a 6 out of 10.

CloudAware serves as our main multi-cloud management tool for managing our organization's multiple client platforms that require integration in a cloud form. We are working with over 20 different source types including AWS, Azure, Ansible, Cisco platforms, and ServiceNow platforms. All of these platform integrations and their one-stop management and placement are done on CloudAware.

We are currently using CloudAware because all these platforms come with their own vulnerabilities and threat detection challenges. We perform multiple activities in terms of patch management, costing management, and bringing in compliance and governance across the entire cloud integration. These activities are all performed through CloudAware, our one-stop multi-cloud management solution.

We have platforms of IBM, Microsoft, Azure, ServiceNow, and AWS on which different activities are being performed for operational excellence. Managing all of them at one place is something we are currently doing. We are also using CloudAware for its security aspects to detect foreign intrusions and any kind of impending cyber threats. Our major activity is definitely the comprehensive cloud management, which allows us to have a multiple management database in a real-time manner.

One of the best features that CloudAware offers is complete visibility. When we talk about a one-stop solution for the entire cloud management, CloudAware ranks at the top because I can have real-time visibility of all my platforms in a comprehensible manner that is easy to understand and assess. It also helps us in auto-discovering and normalizing the inventory for our compliance and governance requirements, eliminating a lot of wastage and significantly reducing our security risks. This is crucial as we deal with the government, where security risks are substantial. CloudAware is helping us scale up our cloud integration activities by automating tasks that were once manually intensive and providing accurate and transparent service cataloging. Furthermore, tickets raised on their platform are resolved within 24 to 48 hours, highlighting their responsiveness. This makes CloudAware one of the most cost-efficient platforms in the market, ranking in the top five or top six.

Our tech team has reported a few bugs in certain areas, such as cloud logs. Whenever there are new updates happening on the cloud system, the logs need to be updated regularly, but we sometimes feel there are lapses in terms of log accounts or traces. Once we report the issue, the ticket gets resolved, but a more streamlined cloud logs system would be helpful. Additionally, establishing a full-fledged audit control reporting structure is needed, especially since we conduct risk assessments. The team is working aggressively on these improvements, and I am in conversation with them on a fortnightly basis.

Our tech team has reported a few bugs in certain areas, such as cloud logs. Whenever there are new updates happening on the cloud system, the logs need to be updated regularly, but we sometimes feel there are lapses in terms of log accounts or traces. Once we report the issue, the ticket gets resolved, but a more streamlined cloud logs system would be helpful. Additionally, establishing a full-fledged audit control reporting structure is needed, especially since we conduct risk assessments. The team is working aggressively on these improvements, and I am in conversation with them on a fortnightly basis.

For user experience, I would advise their team to organize more orientation workshops and feedback sessions on a weekly basis. Currently, they take place monthly, but aggressive training on navigation, data reading, and understanding matrices is essential for newcomers. Enhancing training and capacity building is crucial, and there are no significant issues with integration, but further enhancement of integration features could also be beneficial.

I choose 8 out of 10 because while the functionalities and features are excellent, there are areas that need improvement in terms of capacity building, training, and developing new features. Additionally, addressing the downtime issues, especially on weekends when our operations often run, is crucial to avoiding data access disruptions during busy periods.

I have been using CloudAware for the past two years in this organization on a personal level, but before that, I have a total experience of approximately more than six years in running and operating CloudAware.

CloudAware is absolutely stable and reliable, allowing us to integrate multiple systems quickly with less downtime compared to before. CloudAware has indeed added stability, particularly regarding API integration processes.

CloudAware's scalability meets our organization's growth and changing needs. Initially, we started with 10 cloud systems, but now we manage approximately 30 to 35, requiring more customization. The flexibility of the CloudAware team complements our evolving governance and compliance requirements.

Customer support is decent but operates five days a week, and I request them to extend it to 24/7 to enhance ticket resolution speed. They are quick in resolving issues but could improve by offering support every day of the week.

Previously, we used a third-party in-house solution, but it was too expensive and not mature enough for our needs, which is why we moved away from it.

For accuracy and reliability, I give CloudAware a rating of 98% to 99%. We have not faced erroneous input or errors in data logs captured by the system, and our clients rely heavily on it due to its transparency.

We have definitely seen a return on investment, with net annual savings exceeding 2 CR compared to before using CloudAware. Our workforce has been reduced to half, optimizing human resources and improving productivity. CloudAware enhances metrics such as efficiency and scalability, enabling us to bring in more clients.

The savings from CloudAware impact our organization significantly, allowing us to establish a new risk assessment vertical thanks to the funds saved over the past three years. This vertical has been operational for two years and helps us reduce IT issues by leveraging predictive analytics to proactively address potential threats.

My experience with pricing and setup costs is that it is decent—neither too high nor too low. Our initial licensing was smooth, costing approximately $1,000 for basic setup. We renew our agreements annually without issues, but I do feel there is room for better features at a more cost-effective rate to attract more users.

Before choosing CloudAware, we evaluated other options such as ServiceNow, which had a high cost despite good performance, and Device42 for its asset tracking system. We also tested Asset Panda but encountered performance issues, leading us to ultimately opt for CloudAware due to better cost efficiency and features.

My advice to other organizations considering CloudAware is to assess their needs before approaching any cloud management system. It is vital to establish foundational pillars such as patch management, operational excellence, and compliance before committing. I recommend trying their 30-day trial, which can be extended, to ensure it meets your requirements without any initial cost.

I recommend that organizations consider CloudAware as a backbone for their cloud operations. With its ongoing updates to meet current needs and its relevance to organizational requirements, it is worth exploring and experiencing performance firsthand. I give CloudAware an overall rating of 8 out of 10.

Currently, we are using CloudAware for many of our consulting areas. We use Oracle Cloud, Google Cloud, and AWS servers for most of our work, and all storage, government documents, and data storage occur in those clouds. The areas around vulnerability and cybersecurity represent the majority of our use cases through CloudAware.

I can provide a specific example of how we use CloudAware for cybersecurity vulnerabilities. We have large, secretive, and confidential databases captured over the past 50 years for the Indian agriculture ecosystem. These databases have very limited domain visibility and are susceptible to cyberattacks. In the past, we used multiple platforms, and there were cases where files were attacked and everything was lost from the server. From the past three to four years, we have not found any cases of attacks because all risks and potential attacks are being proactively communicated by the software to our tech team, allowing us to take proactive and reactive measures to avoid such attacks. This demonstrates a very proactive approach in terms of reducing cybersecurity risks for our databases.

CloudAware is quite usable in terms of handling cyberattack cases faster. In a month, we acquire approximately five to ten attacks, and although these attacks appear smaller in number, they are of very high intensity because one attack can deplete all files in our storage. These five to ten attacks are managed very proactively, and we have seen that the system assists greatly because many escalations arise around those attacks, and the system helps resolve incidents in a much faster manner. This is something unique about CloudAware, and it is the reason we have remained with this platform for the past three years.

There are many features that organizations use, and we are currently using CloudAware for cybersecurity management. We are also using details to manage our different cloud services in an integration platform. We now have very seamless integration happening because much of our work is on multiple different platforms, and managing the entire work across those cloud servers at once is very difficult. This is being taken care of very well, and our Azure platform, our SaaS platforms, and everything are being managed in a unified manner with only one resource deployed for managing this, and that person is doing very well through this platform. This is definitely one of the operational excellence aspects we are achieving. We are reducing time, improving the overall operational experience for our clients, and the heavy files or humongous data files stored are properly tagged and cataloged, which helps us greatly because searching for files on the server that are twenty to twenty-five years old would not be humanly possible without this assistance.

Regarding the seamless integration feature of CloudAware, we are parallelly working on approximately five to six different cloud servers, and the integration is being done through API integration. CloudAware's best feature is that it is very easy to integrate with other Oracle Cloud or Google Cloud servers. It does not pose any technical glitches in terms of integration, and there are no heavy codes required by my IT team for doing that integration. It is quite seamless and very quick. The entire IT infrastructure becomes very secure and strengthened overall after integration, as any servers vulnerable to outside attack or outside threat are identified and secured. This is the reason we started integration from the very first day of deployment.

CloudAware has positively impacted our organization in various ways. There has been a drastic improvement in operational excellence. Earlier, half of the IT team was involved only in the complete management of configuration database servers, but after deployment, we have reduced our manpower load, and now only three people are required for managing the end-to-end integration and security checks. The tracking of databases and software we work through these servers has become very easy. We now have real-time configuration management where the database is continuously being updated. With just one click, I can check all my cloud assets, what they are working on, and how they are all being managed in real-time. Our visibility has increased to approximately one hundred percent. Our cloud spending, which used to be huge, has been reduced to a great extent, and our monthly billing has drastically slowed down. This is something positive we have seen over the past three years, with every year showing reduced monthly billings, which is good for us as a mid-large organization.

The only thing I feel CloudAware could improve upon is the customization options available. We are a very flexible and slim organization in terms of monitoring and managing our customized features accurately, and when a partner is unable to provide that, it becomes cumbersome for us to continue with them long term. Currently, there are certain features we struggle to obtain in the deployment phase. CloudAware has existed for ten to fifteen years, but it seems they have not come up with any solution for small organizations. Many of my centers for technological excellence want to use CloudAware but are unable to due to the comparatively high costs. Although CloudAware is the best solution, it is not fit for smaller organizations. Initially, when my tech team faced difficulties during the deployment, the UI showcased during the tutorials was complicated, especially during the reporting phase. Now that we are veterans, it is fine, but many faced challenges during initial understanding, so simplification during deployment would be beneficial to encourage more users.

These were the major areas where improvement is required. From an Indian tech scenario perspective, I humbly request CloudAware team to consider adding more customization features and more threat handling capabilities. Approximately seventy percent of organizations are focused on threat management across their cloud servers, a space where CloudAware excels, and additional customization would enhance overall security while increasing CloudAware's revenue.

We have been evaluating the software for over four to five years, but we purchased the subscription in the last three years only. Therefore, we have been fully using CloudAware for three years.

The initial tuning and conversation with their team was amazing. They have been very positively engaged, getting things resolved quickly, which attracted us to them. They offered a free trial for one month and encouraged us to explore all features. Our feedback has been answered quickly in a professional manner without pressure to commit. We received thirty to thirty-five percent discounts initially for six months, making us very happy. Annual licensing is on a bit higher range but satisfying enough for us to continue.

CloudAware is deployed in our organization on-premises.

Return on investment, cost savings, and fewer employees needed are all accurate. Operational excellence for our organization drives our success. We have cut costs significantly, especially on manpower. Earlier, we were using pricier platforms that did not fulfill our feature requirements. The real-time database management for risk management has improved, with twenty-four-seven customer care resolving incidents within twenty-four hours, making my clients very happy.

The pricing is definitely on the higher end, but it is acceptable for an organization like us due to the satisfactory features we are using. In comparison to competitive products, CloudAware is in a higher price range. Our overall review rating for this product is nine out of ten.