Arena PLM + QMS
Arena, a PTC businessReviews from AWS customer
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Interesting, but still waiting for some big improvements that align with CMII principles
What do you like best about the product?
User interface, Change routing, approval routings
What do you dislike about the product?
At its core, it still acts like a BOM control software and not a real PLM database... The revision of the BOM is what forces the user to have to have a revision for a custom part (MTS part) or assembly. This limits the flexibility in allowing a custom part/assy to just be a number (no revision) and allowing its BOM document to have its own revision (i.e. rev. 3.1).
What problems is the product solving and how is that benefiting you?
Arena PLM (not QMS module) has been used at our company for over 13 years. I have used it since 2007 when I came onboard. One of the major benefits is zero hardware maintenance due the cloud infrastructure. The other major benefit is the continuous upgrades to features and capabilities.
Recommendations to others considering the product:
Learn CMII through the Institute of Process Excellence to fully understand best practices before judging Arena PLM or other PLM software.
Graphic Designer
What do you like best about the product?
A robust file organization system to keep the most up to date files and artworks at the forefront, keeping outdated and incomplete projects out of the way.
What do you dislike about the product?
The onboarding phase is extraordinarily complex for a lot of people. When people begin to get frustrated or confused, they employ their out systems out of arena, introducing confusing and inaccuracies
What problems is the product solving and how is that benefiting you?
Our company solved the issue of a clunky and "crafty" organization system without that many checks that were easy to follow up on. We've found a greater level of organization and has expedited the means of greater change and growth.
Web-based engineering BOM and Drawing tool with intuitive interface
What do you like best about the product?
As an engineer who uses Arena to create our product items and BOMs, I like the fact that all the drawings and associated files that need to go to the Supplier are all stored in 1 location. Previously we had multiple systems and storage locations for different types of files and that meant that not everyone knew where to find all the files. Now it's simple to find all the files with a quick search and click of the mouse.
What do you dislike about the product?
The workflow for capturing costs and approvals related to ECR implementation could be better. I would like to see a system where we could export a form from the ECR and send to the Supplier. They could fill in any costs related to the change such as tooling costs, cost changes, scrap or rework costs, etc. Then this form could be imported into Arena. Then at the ECR stage the evaluation team could review and approve these costs and the material disposition plan.
What problems is the product solving and how is that benefiting you?
Working at a company with multiple world wide design and manufacturing locations has made communication simple and accessible to all.
Reliable software
What do you like best about the product?
I like the customization and the approver tracking. I also like that is it easy to link with Jama.
What do you dislike about the product?
The Arena server is very slow and that can be frustration. There are also so many emails that it is too hard to keep track. I think a daily email would be more helpful.
What problems is the product solving and how is that benefiting you?
Medical device document control. I submit all of my reports through this system and then it is easy for the audit team to pull them and call them. The virtual sign offs are also helpful.
Recommend to companies that organize large amounts of CAD data while working with suppliers
What do you like best about the product?
The integration with solidworks PDM
BOM organization
categorization of parts
BOM organization
categorization of parts
What do you dislike about the product?
Takes a while to find what you're looking for if you don't know exactly what the SKU is
What problems is the product solving and how is that benefiting you?
Solving organization of multiple assemblies with components greater than 200 pieces, while categorizing the different components based on department (packaging, electronics, hardware, software, etc.) and sharing to suppliers in a non-confusing manner
Part and BOM management for product development
What do you like best about the product?
Central location for all teams and suppliers to interface with
What do you dislike about the product?
Old and and not very friendly user interface. No ability to preview any CAD or pdf files
What problems is the product solving and how is that benefiting you?
Great revision management
Configuration Manager, Quality Manager
What do you like best about the product?
I like the way you can define your project template and log all steps with relevant documentation. It gives a good visual view of the progress.
The same when it comes to quality processes. They are presented in very good visual way, easy to get relevant action lists and to follow up status.
The same when it comes to quality processes. They are presented in very good visual way, easy to get relevant action lists and to follow up status.
What do you dislike about the product?
Some workflows (quality) are a bit cumbersome and you need some time to learn an efficient way to work
What problems is the product solving and how is that benefiting you?
Finding information and presenting status, visually proving progress
Experienced Staff Manufacturing Engineer Review of PLM
What do you like best about the product?
Interface simplicity and intuitive layout
What do you dislike about the product?
Not much. It's a great PLM application and I currently have not experienced any short comings.
What problems is the product solving and how is that benefiting you?
We use it for change management on our BOM's we've communicate dout to our CM. Our CM's ability to use it easily and without much traning
Arena PLM for small business
What do you like best about the product?
Arena has great usability. Training users and setting up permissions is very straightforward. What my users enjoy is that the interface is user friendly and uncomplicated.
What do you dislike about the product?
There’s nothing to link upload of documents automatically to the system. You can write or purchase APIs to assist, but you may not be able to achieve your desired results. Many of my users also find it difficult to distinguish between the Files and Items worlds and constantly get them confused.
What problems is the product solving and how is that benefiting you?
Arena has helped to structure bill of materials and drawing organization and release. All changes and requests from internal groups and contract manufacturers can be executed through this program.
The benefits have been better organization and more verification for release of bill of materials and implementation of changes
The benefits have been better organization and more verification for release of bill of materials and implementation of changes
Overall good
What do you like best about the product?
Responsive customer support. Good documentation of approval process for product releases.
What do you dislike about the product?
Not very user friendly for new users. Some permissions issues (like unable to prevent uses from editing supplier items without eco). Document management is not the best.
What problems is the product solving and how is that benefiting you?
Revision control for our products. Much better organization of documentation and approval process.
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