Content Hub Enterprise
HubSpotReviews from AWS customer
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So simple, anyone can design landing pages
What do you like best about the product?
I used to work on WordPress Elementor and once I started using HubSpot I realised how extremely user friendly it is. It's really so simple you don't even need web development skills to run it.
What do you dislike about the product?
The design tools stuff can be a bit tricky. If I ever wanna add a new brand or a category, it is a bit of a mess there.
What problems is the product solving and how is that benefiting you?
Pretty much making landing pages, blogs, and observing thier analytics.
Love love love. So helpful and easy to use!!!
What do you like best about the product?
Ease of using. Simply install and edit/update your site!
What do you dislike about the product?
Sometimes it's hard to find support questions answers. Could have better faqs.
What problems is the product solving and how is that benefiting you?
Website editing.
Recommendations to others considering the product:
Highly recommend this program. It's a must have.
Great for lead gen, tough for design
What do you like best about the product?
Being part of Hubspot closed-loop reporting system makes this CMS really powerful for lead generation and marketing/sales initiatives.
What do you dislike about the product?
The flexibility of design is low and frustrating. Mobile optimization is also not as easy as it should be.
What problems is the product solving and how is that benefiting you?
Demand generaation for MQLs and SQLs
HubSpot Academy has been extremely helpful in learning how to use the CMS.
What do you like best about the product?
Everything is very intuitive and connected. The editors are great. They give me the ability to create quality content without being confusing. And being able to see where each asset is used within the file manager is wonderful.
What do you dislike about the product?
The social media tools could be built upon. Right now they are very basic. I would like the ability to create polls from the post scheduler. Also, it took me a while to find some of the academy courses that were the most useful to me and I didn't know what order I should complete them in.
What problems is the product solving and how is that benefiting you?
We're are looking at redoing our conversion paths and updating our websites to better suit our goals. Recently, our customer service and support teams have both migrated to hubspot as well, so it will be great to have everything connected.
Recommendations to others considering the product:
Take time to review the academy resources when starting out. The courses and resources have been very helpful in creating our plan of how we're going to move forward.
Hubspot Ticketing Service
What do you like best about the product?
The Ticketing Service of Hubspot is outstanding features like (Open Tickets, Unassigned Tickets). We also have elements of Notes in which we write notes makes it very useful for future use.
It is effortless to use for users.
The Creation of Tickets and assigning them to users is straightforward.
It is effortless to use for users.
The Creation of Tickets and assigning them to users is straightforward.
What do you dislike about the product?
The pricing part is very confusing for us, like there are many plans for different options.
They don't give any customer support service to the free plan, which we think should be given at least for assistance for new users.
They don't give any customer support service to the free plan, which we think should be given at least for assistance for new users.
What problems is the product solving and how is that benefiting you?
We have integrated Hubspot CRM API with our System, and we use their features like the creation of Contact from our system to Hubspot and assigned tickets from our method to Hubspot makes these things very easy.
We also use this feature for marketing campaigns and adding users directly from System to Hubspot.
We also use this feature for marketing campaigns and adding users directly from System to Hubspot.
The “hub” for online learning:)
What do you like best about the product?
I am currently using HubSpot to become social media certified and I am loving it so far. Very helpful and includes little quizzes along the way!
What do you dislike about the product?
I cant say I've run into anything I dislike about this platform!
What problems is the product solving and how is that benefiting you?
I am a Marketing Intern for my company and they are training me to fill a Social Media position!
Read the fine print
What do you like best about the product?
The forms were easy to create but not visualling appealing.
What do you dislike about the product?
Make sure you read the fine print and know what every feature really means. Some of the features are misleading. I made some assumptions which ended up being very costly for me. For example, the product I subscribed to indicated automation. There is no automation unless you upgrade. Automation means manually going in and scheduling what you want and when you want it sent. You can go in and schedule an email to go out to a list, but that is it. There are no other automation options available. As a small business, I need better automation features, so I don't have to go in each time I get a new person on my list and make sure they receive all my materials and information. This is too time-consuming.
We also asked about canceling our subscription, and we read their website. But we still went in and asked. So, when we contacted their help, they inferred that we could cancel the subscription, including future payments. This was misleading and not true. They will continue to take money out of my account for the end of the subscription. I will pay for it because I subscribed, and I will use their extremely limited features available to me. But I would not recommend it for any small business. We now use ActiveCampaign, which has more usable features, especially for a small business.
We also asked about canceling our subscription, and we read their website. But we still went in and asked. So, when we contacted their help, they inferred that we could cancel the subscription, including future payments. This was misleading and not true. They will continue to take money out of my account for the end of the subscription. I will pay for it because I subscribed, and I will use their extremely limited features available to me. But I would not recommend it for any small business. We now use ActiveCampaign, which has more usable features, especially for a small business.
What problems is the product solving and how is that benefiting you?
Make sure you read the fine print and don't subscribe until you are positive the program is what you need.
Recommendations to others considering the product:
Make sure you know what each feature consists of.
All your website in one place. Finally!
What do you like best about the product?
I got everything website-related in one place, connected to all my Hubspot functionality without me having to grind on maintenance; It allows my website to be a marketing tool and a marketing tool only. Bye bye website shaped headaches.
What do you dislike about the product?
It would be great if there was a free version, even if it was uber basic. That's because as a beginner I need time to build the thing, tweak it out, etc. The starting price tag is low, but for entrepreneurs who are barely getting started it might be a deterrent.
What problems is the product solving and how is that benefiting you?
From a website that took 6 months to build to building an entire website in a month and have it up and running in 6 weeks, using themes in Hubspot CMS is changing how I do business. Way more profitable for me and my clients, more quick wins, and therefore more upselling opportunities. Win-win-win x10
Recommendations to others considering the product:
Start simple.
Your website doesn't need to be fancy right off the bat. It needs to be functional.
Make it functional first, and then instead of focusing on fanciness, which you can definitely build here, you can focus on features that are relevant to your objectives. This keeps your wallet healthy and your projects working.
Your website doesn't need to be fancy right off the bat. It needs to be functional.
Make it functional first, and then instead of focusing on fanciness, which you can definitely build here, you can focus on features that are relevant to your objectives. This keeps your wallet healthy and your projects working.
Oh no, our CMS, it's broken!
What do you like best about the product?
The HubSpot support and the forums are extraordinarily beneficial. I can find answers to almost everything, and when I can't, HubBot helps, and I get a phone call from a support engineer in 5 minutes or fewer.
What do you dislike about the product?
There's so much to navigate that it can seem overwhelming to someone new to HubSpot. While that isn't the case for me, that could be a slight negative for someone without HubSpot experience.
What problems is the product solving and how is that benefiting you?
My company has been able to disassociate with multiple external services that HubSpot provides either for free or with a HubSpot premium service. Being able to have everything all in one place, and being able to show my team how to access what they need, has been an indespensible part of our sales and marketing initiatives.
Recommendations to others considering the product:
Utilize the tools and people available to you. It can be challenging switching to a new CMS when you're used to something different, but HubSpot is so user-friendly, and their support is top-notch. I've resolved a few issues with their support team; they've been nothing but a delight.
The HubSpot CMS is the ideal website builder for businesses and has a shallow learning curve
What do you like best about the product?
The flexibility of the design and development tools allows businesses to create modules specific to their needs; combined with HubDB and server caching, the HubSpot CMS challenges the status quo of bloated and sluggish CMS tools, making it the consummate business-first CMS and the one to be reckoned with. I've recently embarked on redeveloping our site again using HubSpot and I'm astonished by how far it has come and what new features are available in just over a year!
What do you dislike about the product?
I'm going to have to be specific:
1. I get frustrated that I can't simply clone standard modules to global modules.
2. I love that I can save website sections, but it would be great if this was not capped at 20. Also, if there was a better library tool to manage these sections, something like that of the Divi builder in WordPress, that would be helpful, with options to make them global too.
3. I get frustrated that I can't easily add filters and color overlays/gradients to background images in the builder to main sections (this is something I'd have to develop myself)
4. I always find copying over text, even plain text, from Google docs gives me formatting issues. I often have to go in after the marketing team to make style edits.
5. Refreshing cache, sometimes content takes too long to update. I prefer to reupload images/files with a different name then update an exisiting one because it sometimes takes too long to reflect.
1. I get frustrated that I can't simply clone standard modules to global modules.
2. I love that I can save website sections, but it would be great if this was not capped at 20. Also, if there was a better library tool to manage these sections, something like that of the Divi builder in WordPress, that would be helpful, with options to make them global too.
3. I get frustrated that I can't easily add filters and color overlays/gradients to background images in the builder to main sections (this is something I'd have to develop myself)
4. I always find copying over text, even plain text, from Google docs gives me formatting issues. I often have to go in after the marketing team to make style edits.
5. Refreshing cache, sometimes content takes too long to update. I prefer to reupload images/files with a different name then update an exisiting one because it sometimes takes too long to reflect.
What problems is the product solving and how is that benefiting you?
Creating and managing listing pages as never been easier using HubDB. I've also used dynamic pages with HubDB for our product updates and its been an absolute winner. I've been able to build out a singular pricing page which displays content specific to GEO IP which can then also be changed based on user selection. I've created lisiting page modules which auto generate filters that users can use to browse. I was able to build a Christmas treasure hunt on our website which links to user data in the CRM to track how many reindeers have been found - we've generated a number of leads from this. I was recently asked to create new email signatures for my company, I was able to upload everyones details to HubDB and generate the signatures automatically on a password protected webpage where they could easily be copied by staff with a single click. What I've realised is just how scalable HubSpot CMS is, it gives developers the room to scratch at the surface level of industry standard website design, but also allows designers and developers to dig as deep as they want in creating truly remarkable and innovative sites.
Recommendations to others considering the product:
The HubSpot CMS is a powerful tool. Before implementing, I'd recommend spending a bit of time understanding the functionality of the builder and design tools. We rushed through our initial rollout (even then, our website won an award). But now that I've been reiterating and redeveloping the site, I'm beginning to realize that more than often, if something seems too difficult to implement with the HubSpot CMS, it's because I'm doing it incorrectly. There generally is a tool or bit of functionality built into the builder, which would solve the problem at hand far quicker than doing it manually. I would advise having someone on your team with a bit of development and CMS experience to utilize the HubSpot CMS and all of its capabilities to its fullness. I'd also recommend doing the tutorials and browsing through some online resources; digging deeper and a bit of learning will reveal just how powerful the HubSpot CMS can be.
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