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    Stacey P.

HubSpot Overall Review

  • December 27, 2018
  • Review provided by G2

What do you like best about the product?
HubSpot makes it easy for Marketing to send out emails to multiple contacts but also makes it easy for Sales to follow up with leads and create new customers.
What do you dislike about the product?
I honestly have not found anything that I dislike about HubSpot. I would like more notification when a new feature is rolled out. Although it may not be a huge feature even the smallest ones affect sales on their day to day. Other than that I think HubSpot is doing a great job overall!
What problems is the product solving and how is that benefiting you?
Being able to see what customers are clicking on in emails and what web pages they are looking at on our website help us to determine what to continue using and what to improve on. We have noticed a lot of things that we were including in our emails were things that customers didn't care for and we were able to replace them or revamp them.
Recommendations to others considering the product:
If you have a division between your marketing and sales team HubSpot is for you! If you are finding a hard time getting leads or follow ups HubSpot is for you! If you want to track what your customers are looking at to better help them find what they need HubSpot is for you!
Their customer service is always there to help, they get back to you quickly with an answer or will get an answer for you quickly. They will change their platform to better suit your needs. It is meant to be used in different ways by different people. HubSpot makes it so that it works specifically for you and makes your day to day easier whether you are in Marketing or Sales.


    Computer Software

Great if you "Go All In"

  • December 27, 2018
  • Review provided by G2

What do you like best about the product?
Cohesion for every part of our Marketing and Sales process: from Website, to Automated Emails, CRM to Support.
What do you dislike about the product?
Confusing UI can take a lot of steps to do quick things.
What problems is the product solving and how is that benefiting you?
Has enabled us to sprinkle marketing automation into other parts of our business (such as support).


    Marketing and Advertising

Bulky and Too tied into one system

  • December 26, 2018
  • Review provided by G2

What do you like best about the product?
Great Systemized platform if your team is specifically built for their platform.
What do you dislike about the product?
Being tied into their systemization as well as the amount of content needed to be successful
What problems is the product solving and how is that benefiting you?
We discontinued use as well as had several clients cancel
Recommendations to others considering the product:
be prepared to staff appropriately- large commitment


    Computer Software

Hubspot - make the entire company aligned

  • December 24, 2018
  • Review provided by G2

What do you like best about the product?
Hubspot allows aligning sales and marketing departments. Also, it is also crucial to have different reports ready immediately.
What do you dislike about the product?
I am as an expert and certified user identified many small issues that are not developed. Being completed product, there are no still some features as admin rights to log in as any user or tracking chat events with Analytics (it could be done in a tricky way). However, they develop many features and that's why I love this tool.
What problems is the product solving and how is that benefiting you?
Sales and marketing alignment, marketing and sales reports, lead scoring, marketing automation, forms, pro segmentation, posting in socials , and many others.


    Nicole L.

Great Digital Marketing Tool For Any Team

  • December 22, 2018
  • Review provided by G2

What do you like best about the product?
Hubspot does it all. From digital automation to CRM to hosting landing pages - there's virtually nothing hubspot doesn't do. And they do it all very well. We're currently using hubspot mostly for digital automation and we have it integrated with salesforce (our current CRM). We can automate all of our campaigns from start to finish and build the workflow with ease. It's been a great tool for us because now we have the built in analytics to show us how we're doing too.
What do you dislike about the product?
The older style was a little clunky - they're doing much better since upgrade but there are still something ease of use issues when getting into templates.
What problems is the product solving and how is that benefiting you?
We solved multiple problems with hubspot - the biggest being that we didn't have a digital plan in order until we did! The best tool for us now is the analytics - numbers don't lie so I like that I can show the data trends and present them as facts and not just playing a guessing game based on verbal feedback.
Recommendations to others considering the product:
Great tool for any company and any size. Digital marketing is the way of the future and hubspot ticks all the boxes in delivering a well rounded package for any needs. Hubspot can easily compete with any other digital automation software out there and their training/support is second to none. It's an amazing product that launch your company into the realm of digital with an easy to use and very palatable sytem.


    Medical Devices

Good CRM

  • December 21, 2018
  • Review provided by G2

What do you like best about the product?
HubSpot CRM is one of the leading CRM apps currently available on the market and a winner of Expert's Choice Award for 2018.
What do you dislike about the product?
Very lightweight & can't be used with other CRMs
Can't use same database as marketing platform
Relatively new
What problems is the product solving and how is that benefiting you?
Free
Social media integration
Website integration
Track Communication
Real time updates
Recommendations to others considering the product:
Great customer service & support


    Hunter H.

Incredibly Easy and Intuitive to Use

  • December 17, 2018
  • Review provided by G2

What do you like best about the product?
I love how easy and intuitive it is to create great looking websites with the CMS. Everything you need to manage the look and design of your company pages can be easily done in this software. They've really figured out how to make it so simple to use!
What do you dislike about the product?
The only thing that's sometimes annoying is all the updates being made to the tool that require changing the daily routine. But I appreciate that they make the legacy tools available for awhile after new updates are in effect.
What problems is the product solving and how is that benefiting you?
Helping one of our main clients get new signups online for their gym. The gated content feature of HubSpot landing pages is a real game-changer. It's so easy to make to landing page that can produce lead capture and looks great, all integrated with the site.


    Telecommunications

Sales manager

  • December 15, 2018
  • Review provided by G2

What do you like best about the product?
The easy use. Its products and services aim to provide tools for social media marketing, content management, web analytics and search engine optimization.
What do you dislike about the product?
Price tag. For $200 per month, the Basic package allows you to grow and refine your business as you build momentum with inbound marketing. This package allows you to have three user logins, with a maximum of 100 contacts, but you are welcome to add to your network for an additional $100 per 1,000 contacts.
What problems is the product solving and how is that benefiting you?
HubSpot is one of the best-integrated CRM platforms on the market and no other free CRM solution can offer the same level of integration
Recommendations to others considering the product:
Simple, easy, and does not take long to learn as compared to other companies I’ve operates with before.


    Information Technology and Services

HubSpot brings all the tools you need for marketing together in one place

  • December 15, 2018
  • Review provided by G2

What do you like best about the product?
HubSpot brings all the tools you need for marketing together in one place. There are tons of features and the support team is great to work with.
What do you dislike about the product?
HubSpot is overall an expensive tool, but if you use it correctly, you get a lot of value.
What problems is the product solving and how is that benefiting you?
We manage all our digital marketing through HubSpot.


    Computer Software

High Quality Solution For our Use Case

  • December 14, 2018
  • Review provided by G2

What do you like best about the product?
Hubspot's user interface makes it easy to work with and troubleshoot even when you may not know exactly what you are doing. The built in reporting is helpful as well.
What do you dislike about the product?
Sometimes Hubspot makes things a little too simplified and doesn't show you the nuts and bolts of what you are trying to do. The end result is that sometimes you cannot do exactly what you wanted to do or see exactly the data you wanted because the UI limits the use cases for simplicity.
What problems is the product solving and how is that benefiting you?
We use Hubspot to host our website, run our marketing automation and and handle lead scoring for inbound leads.
Recommendations to others considering the product:
Really vet out each part of the tool and make sure it's the right tool for the stage of your business