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Review for HubSpot Marketing
What do you like best about the product?
Social media publishing, landing page creation and, the ability to create and send customized emails.
What do you dislike about the product?
It'd be great to have better reports and analytics for social media to see trends. Also would be nice to see analytics from "smart content" in emails.
What problems is the product solving and how is that benefiting you?
Time is saved being able to create marketing materials all in the same platform.
Hubspot Makes Marketing So Much Easier
What do you like best about the product?
I like how almost everything is in one place. I can write blog posts, emails, landing pages, see contacts, see site stats, and more, all from one site. And so can the rest of my Marketing colleagues, so I know we're all on the same page, working with the same tools, and it's not all over the place. Plus, it's easy to use and learn.
What do you dislike about the product?
Due to the proprietary features of some social media platforms, I have to go right to the source to post some things, which is an unfortunate extra step. Also, Hubspot's Lists and the And/Or filters are a little complicated (but maybe that's just me).
What problems is the product solving and how is that benefiting you?
At the company I work for, Marketing is tasked with producing leads every month. Through Hubspot, we can not only create and post content that can generate these leads, but we can track and filter them, making our reporting easy. Hubspot does a great job breaking down where leads come from.
Furthermore, I found Hubspot's courses to be really helpful. Not only are they great for learning Hubspot as a platform, but they're great for giving tips and tricks for good marketing campaigns, and I know these are real, feasible tips. I wish I could force everyone in the company to complete some of them!
Furthermore, I found Hubspot's courses to be really helpful. Not only are they great for learning Hubspot as a platform, but they're great for giving tips and tricks for good marketing campaigns, and I know these are real, feasible tips. I wish I could force everyone in the company to complete some of them!
Recommendations to others considering the product:
No matter how experienced your team is with marketing or content creation, Hubspot makes it easy to learn and do.
Best Software for B2B Businesses!
What do you like best about the product?
I've found that all parts of HubSpot work together really well to address our B2B Marketing, Sales, & Service needs from most every angle. We've been working with the program for a couple of years now, and in that time, HubSpot has added impressive new features & enhancements on each side of the platform, and with each step, the system has become a more integral part of our business management. It's so great to work with a software company that shows continued momentum and investment - we know we're working with a winning platform!
What do you dislike about the product?
As a user of both the Sales & Marketing platforms, I wish there was more relationship between the Sales Templates we have in place and the Marketing Emails we've developed in the system. The Marketing Emails provide so many more options, while the Sales Templates are not near as appealing or flexible.
We've not found the mobile options offered from HubSpot to be very effective. It would really be great to see additional apps and/or app capabilities to support better access to data & analytics readily available through app access.
I'm also really looking forward to continued progress from HubSpot in regards to the Knowledge Base as well! We are very eager to integrate this portion of the Service Platform into our business needs, but currently, our outside knowledge base program provides much more in the way of functionality and customization. We're ready to go all-in with HubSpot and the Knowledge Base is one of the last pieces of the puzzle we need to fall into place!
We've not found the mobile options offered from HubSpot to be very effective. It would really be great to see additional apps and/or app capabilities to support better access to data & analytics readily available through app access.
I'm also really looking forward to continued progress from HubSpot in regards to the Knowledge Base as well! We are very eager to integrate this portion of the Service Platform into our business needs, but currently, our outside knowledge base program provides much more in the way of functionality and customization. We're ready to go all-in with HubSpot and the Knowledge Base is one of the last pieces of the puzzle we need to fall into place!
What problems is the product solving and how is that benefiting you?
Pretty immediately, we were able replace our outdated CRM system to streamline management of contacts & company files internally. We've also been able to gain additional insights into our company's overall productivity, which really helped to unify our team's efforts as they pertain to Sales & Marketing.
The automation enabled through HubSpot has had a drastic impact on our ability to attack & accomplish more on a regular basis - and we're able to do it in less time and with less effort. This also helps to really ensure that each of our contacts is having a more consistent experience in every phase of their journey with our company.
As we've gained more experience with HubSpot's tools & services, we've also been able to further align our content & marketing efforts, and we continue to see positive results companywide from these endeavors.
Implementing HubSpot's Service Tickets improved our ability to track client requests and reports to ensure follow up and follow through from our Support & Service Teams, which has greatly enhanced client satisfaction.
The automation enabled through HubSpot has had a drastic impact on our ability to attack & accomplish more on a regular basis - and we're able to do it in less time and with less effort. This also helps to really ensure that each of our contacts is having a more consistent experience in every phase of their journey with our company.
As we've gained more experience with HubSpot's tools & services, we've also been able to further align our content & marketing efforts, and we continue to see positive results companywide from these endeavors.
Implementing HubSpot's Service Tickets improved our ability to track client requests and reports to ensure follow up and follow through from our Support & Service Teams, which has greatly enhanced client satisfaction.
Recommendations to others considering the product:
If you are seeking a platform with the capability & potential to address the majority of your business needs, HubSpot is the best of the best. From the initial identification and contact with potential customers through the service and success of existing customers, HubSpot has the tools to do it all!
An amazing and complete tool
What do you like best about the product?
I really like how easy you can integrate tools and write code with hubspot. It´s very usefull if your business is changing every day, because you easily can test versions and new pages , send them to your team and made the fixes you need, all of this using an excellent staging environment, that allows you to feel the user experience in a very real way.
What do you dislike about the product?
In my experience, I have noticed that sometimes when the hubspot team make some changes to the inner code, this affect us in minimal ways. This is understandable , because of the complexity of this software. But I think, that this is an oportunity to improve.
What problems is the product solving and how is that benefiting you?
Currently, in my team we are able to create the entire web look and feel of our company. We have in hubspot, the main website, and the campaigns that our marketing team needs to growth the company's impact in the web.
These includes interactions with current clients, new clients, new leads, new talent acquisition and services promotions.
These includes interactions with current clients, new clients, new leads, new talent acquisition and services promotions.
Recommendations to others considering the product:
When you start using husbpot, it looks like a new world, but it offers a lot of trainings and educational material to help you to go through it. When you understand the flow it becomes a great tool and helps you to improve your process, development, campaigns, and even emails.
Marketing Management made easy with Hubspot
What do you like best about the product?
Hubspot is excellent for managing all the pages on your website and makes it easy to see your page performance. I also appreciate their social media tool which offers a lot of flexibility in the way we tailor messages for our target market.
What do you dislike about the product?
Hubspot has intuitive controls for your building web pages. But there are some formatting issues that we run into when attempted to build these up. Also anytime we have to go into the design editor to fix issues with website templates we have a difficult time getting the pages to adjust in the way we desire it to. Lastly we find Hubspot is an extremely expensive product for how much we use it.
What problems is the product solving and how is that benefiting you?
Hubspot makes my day a lot easier. Their platform is very user friendly and is jam packed with a ton of cool features. In fact, even after using the product for a year and a half I am still uncovering new features to use for our business.
Boutique CRM turned Big
What do you like best about the product?
UI and overall experience of HubSpot has been intuitive and above the competition
What do you dislike about the product?
Recently unveiled things like drag and drop editors are welcome though belated additions.
What problems is the product solving and how is that benefiting you?
Automation and workflow enhancement for our sales team has improved
Hubspot is Great for non-dev users and Developers alike
What do you like best about the product?
One of the best parts of the Marketing platform is that it is easy enough for a novice to use but also allows for more intense developers, like myself, to use the system without to much issue. The availability of templates for almost everything in the marketplace is extremely user friendly and the ability to edit a template is fairly intuitive through the design manager.
What do you dislike about the product?
I think the one issue I have is with how template updates are pushed through. They often create duplicate template pages in the design manager which can be difficult to clean up, especially if you are not there from the very beginning. It would be easier with a system that when an update was ready, an alert let you know that you could update and delete the old template or file it under a new location for "DNU"
What problems is the product solving and how is that benefiting you?
The biggest problem HS has solved for us is the Chat feature. It has been nice to be able to control how that chat works and how the system answers. There are still some issues with event listeners and how they are working but otherwise HS has solved the issue of needing a full time developer.
Recommendations to others considering the product:
Hubspot is a great solution for a company without a full time developer who needs to build a website with some flexibility and integrate their CRM. It is similar in functionality to WP but is far easier to use for the non-dev employees.
Easy to use, multi function CRM system
What do you like best about the product?
Great in terms of personal development through the videos I have access to via the Learning Centre. The tools cover a wide range of business needs and the analytic tools are clear and concise.
What do you dislike about the product?
One frustration I have with HubSpot is the image part of social media scheduling, sometimes it seems to glitch when I try to edit an existing picture to adapt for each social media channel.
What problems is the product solving and how is that benefiting you?
We were able to overhaul a regular event we host for external people to visit the business through the use of the meetings tool. The process is now automated by sending out a link to those attending the
event to book a specific meeting slot, saving time for all involved in the process.
event to book a specific meeting slot, saving time for all involved in the process.
Recommendations to others considering the product:
A very versatile system which can adapt to your specific business needs. Lots of support and help to accomplish these with ease.
Great Sales & Marketing Solution for Our Small Company
What do you like best about the product?
As the marketing lead in my organization, I utilize the website design tools most often.
What do you dislike about the product?
Cost and lacking certain features are my only dislikes.
What problems is the product solving and how is that benefiting you?
HubSpot allows us to manage all of our contacts in one platform, sending them Marketing campaigns and tracking all progress in the customer lifecycle. HubSpot also made it very easy to build an amazing looking website!
HubSpot is the world-class marketing partner
What do you like best about the product?
The on-boarding was unlike any other I had encountered, with thorough, personal sessions conducted by someone (thanks Casey!) who is clearly very proficient with the service. Support after that has continued at that level, with all the help I've needed in over 50 submitted tickets. We had migrated to HubSpot from self-hosting in which I used php pretty extensively; HubDB was a big boost for me.
What do you dislike about the product?
They refuse to conduct a mind-meld with me despite repeated requests. There's just so much I could learn ;^)
What problems is the product solving and how is that benefiting you?
Minor: the way HubSpot implements their JS apparently negatively affects my page speed score.
Minor: Cannot edit User info - like sigs - as Admin; must individually log-in, log-out. Tedious.
Other problems I've have usually arise from my ignorance of the service.
Minor: Cannot edit User info - like sigs - as Admin; must individually log-in, log-out. Tedious.
Other problems I've have usually arise from my ignorance of the service.
Recommendations to others considering the product:
Engage with confidence. I've used other MA tools and HubSpot wins.
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