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    Health, Wellness and Fitness

Great Marketing and CRM Tool for All the needs of a small and medium business

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
The one and main tool we’re thrilled about using is the HubSpot contact integrations with forms, Facebook advertising and similar. When set up correctly, it will auto fill all the forms for you, and let your team know exactly what the users filled in, what they clicked on, and even how much time they spent on the page. We are in love with this marketing information as it’s important to our wellness center. We probably would not have even half of the leads that we are able to follow now without HubSpot. We are even able to set up our own perameters which auto fill into HubSpot when leads fill in a form, or click on an ad, meaning that team knows what product the lead is interested in before they even open the lead, and also enabling great reports.
What do you dislike about the product?
The main downside is that there is a huge gap cost between the plans, with first being affordable and great for what it delivers, and second one being unaffordable already to our team. I think that the price gap should not be so instant, and there should be plans available in between.
What problems is the product solving and how is that benefiting you?
We are able to see where leads come from, what they click on, how much they spend on a page. We were also able to create our own preferences, making it possible to sort leads out by their product interest, by their status in the system. We love the ChatBot feature, as many of our leads are now coming through ChatBot and not through forms. We saw that leads are more likely to act if they see a chat box, instead of when they see a form they have to fill in. This has given us a lot of leads, which we follow up via HubSpot. Thanks to the program, we are able to not just gain the leads from multiple sources, store and update them in the CRM, but to also convert them into our customers. We have replaced our normal website forms with HubSpot forms, and all of our leads are now seamlessly automatically added to HubSpot CRM. We are also able to send them our marketing emails, which is yet another great feature!
Recommendations to others considering the product:
The free plan is sufficient for small businesses looking for a great CRM. The paid plan is great for larger businesses and is definitely worth it.


    Sam P.

A designer's view on Hubspot

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
Powerful tools to build and deliver web and email content, wrapped in a well-integrated marketing package. Plus, great support and guidance.
What do you dislike about the product?
File management could be improved - functionality such as cloning folders etc, as well as positively encouraging users to upload assets into folders, rather than loosely at the root level.
What problems is the product solving and how is that benefiting you?
Currently rebuilding our email newsletters in Hubspot's Design Manager tool. Using fields and the Hubl mark up language we can create a template for our editorial teams to use that effectively serves their needs, and lets them add content in a flexible but structured way.
Recommendations to others considering the product:
Consider how much of your existing web / landing page production could be simplified and standardised using Hubspot, along with getting great stats about their performance.


    Kristiane C.

Worked in Hubspot for one year

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
The integration with GoToWebinar, and the minimal coding
What do you dislike about the product?
AAAALL the templates we have to make, even though there is just one difference to the page..
What problems is the product solving and how is that benefiting you?
Streamlining the process with webinars.


    Transportation/Trucking/Railroad

Powerful overall CRM tool

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
Ease of use for businesses of all sizes is Hubspot's strong suit. It doesn't take a logic genius to set up a workflow or automate internal processes for assigning values to leads, and creating nurturing campaigns is intuitive and wonderfully visual. It integrates with many other sales tools making the Marketing > Sales handoff robust and helpful.
What do you dislike about the product?
Hubspot > Salesforce integration can be buggy and complicated, but wonderful when it's done correctly. Handmaking templates requires technical skill, but they're constantly making the template building easier.
What problems is the product solving and how is that benefiting you?
We LOVE that we can do the end-to-end process of gated content pieces within Hubspot. Easy landing pages and associated workflows to gather quality information, score the leads, and hand them off to sales.
Recommendations to others considering the product:
Worth the money for the marketing platform (I can't speak much to the sales CRM but I assume it's just as intuitive.)


    Financial Services

Awesome experience

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
The website hosting and templates for websites. All the tools for developer. :)
Automation and email marketing.
What do you dislike about the product?
There are some limitation in integration of other apps, API, properties and in email marketing.
What problems is the product solving and how is that benefiting you?
Easy to send email marketing and the automation.


    Information Technology and Services

Overall positive Hubspot landing page experience

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot makes it fairly easy to create and post new landing pages. Very straightforward editing and our design are consistent. Whenever I run into an issue, I have no problem contacting customer support and getting a quick resolution.
What do you dislike about the product?
Sometimes I want to make a layout change, like spacing, that feels more difficult than necessary and even editing on the backend doesn't always work.
What problems is the product solving and how is that benefiting you?
Hubspot landing pages allow our company to quickly add content to our website in a seamless fashion. We also utilize these pages to help us track event registration.


    Jonathan C.

Social media tools still have room to grow, platform overall offers strong CRM

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
The best thing about HubSpot is that it's (almost) a one-stop-shop. It offers CRM, CMS, email marketing, social media marketing, and analytics. It's so helpful to have everything in one place.
What do you dislike about the product?
I primarily use the social media tools, and there are a lot of features that I'd like but aren't built out yet. It doesn't have an interface for Instagram Stories, for example. I can't tag individuals in LinkedIn posts. The reporting is improving but still doesn't quite meet all of my needs. Also, HubSpot is a MASSIVE tool, and I definitely had a pretty substantial learning curve to get started.
What problems is the product solving and how is that benefiting you?
I'm using HubSpot to build our brand on social media. The primary benefits I've seen so far are centered around the ability to better plan and analyze my efforts.


    Dylan G.

HubSpot makes everything easier, more efficient, and more organized

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
I like HubSpot because it takes everything you need to for successful marketing and puts it one place. Not only that, but it's easy to use because it's organized well and very streamlined.

Everything you need to from the data and metrics to the ability to post on social, send emails, create blogs, and everything else is right in one hub.
What do you dislike about the product?
There isn't much to hate. Any holes you may find in the software can be filled by HubSpot's ability to play well with many other apps and software. Integrations have made your life even easier.

In reality, though, good luck finding things you don't like about HubSpot. It will give you everything you need to succeed, it's reliable, and it doesn't leave much to be desire.
What problems is the product solving and how is that benefiting you?
The biggest problem I solve every day with HubSpot is finding ways to improve my marketing. I do this through HubSpot by reading the data and analytics pages thoroughly, seeing what works and what doesn't. The fact that I can do it all in one place means I can work efficiently.

Another problem solved by HubSpot is keyword research which now can be done in the SEO tool. This gives me a headstart in coming up with great SEO blog ideas.
Recommendations to others considering the product:
Give it a shot, obviously. You won't know how much it helps you until you start using it.


    Commercial Real Estate

HubSpot Landing Pages are the best!

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
Landing pages are easy to navigate and configure while providing a great way to complete the task!
What do you dislike about the product?
Sometimes it's difficult to create a look you're going for without coding but it the long run it's helpful.
What problems is the product solving and how is that benefiting you?
Problems solved in HubSpot are keeping contacts and tracking activity.


    Health, Wellness and Fitness

Hubspot

  • July 10, 2019
  • Review provided by G2

What do you like best about the product?
Customer Service. They are always helpful and very patient. I can get any problem solved with them. They are such nice people. I have also learned a lot from them. They will go in and change something, or they can show you how to do it yourself. You can chat, call or email them. The interface is very good too. Not too crowded, easy to read. Easy on the eyes. We hired someone who works in Hubspot to help us with our website and maintenance.
What do you dislike about the product?
Editing and formatting your web page. Sometimes it can be hard to get the front and spacing correct and how you want them. You have to know a little bit about code to go in there an fix things.
What problems is the product solving and how is that benefiting you?
It has helped our brand. Especially having the new website. It has helped with email marketing. Very good stats. Our sales team can get in there and see whats going on with their clients and prospects. It saves us time and money in the long run. It has been easier to manage our social media. It's a one stop shop for all of our outlets. We can see what other people on the team are going to be posting so we don't overlap.
Recommendations to others considering the product:
It's a vert great program. Easy to use for the whole team. Has helped our company marketing.