Content Hub Enterprise
HubSpotReviews from AWS customer
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A great way to work with multiple departments.
What do you like best about the product?
How it can concentrate the information from multiple teams and makes it accessible for everyone. The integration with other tools. Their knowledge base is great! HubSpot has a lot of resources to teach you how to get the best of their services.
I started editing and managing a website for the first time on HubSpot and the process to learn and work with it was straightforward and simple.
The possibility to work with web templates from other sources or brands, the easy integration, and edition.
How it integrates helpful marketing tools on the websites, like forms, landing page, a/b tests, blogs, subscriptions.
I started editing and managing a website for the first time on HubSpot and the process to learn and work with it was straightforward and simple.
The possibility to work with web templates from other sources or brands, the easy integration, and edition.
How it integrates helpful marketing tools on the websites, like forms, landing page, a/b tests, blogs, subscriptions.
What do you dislike about the product?
For emails, especially the signatures, the only way to edit/design them to match your brand guidelines is trough HTML.
What problems is the product solving and how is that benefiting you?
Building and editing a website with multiple team members working on it at the same time, all the files are available for everyone. It is so easy to work with it, even for the new members that are their first time working on websites and HubSpot.
Recommendations to others considering the product:
Always read their resources, they have a lot of information with easy steps to follow and instructions.
The marketing software that drives our department
What do you like best about the product?
Seeing our efforts measured from emails to landing pages and social media posts. Seeing tracking on our basic links that we use for social posts is INSANELY helpful!
What do you dislike about the product?
Some things are a little difficult to navigate, but tutorials and user support make it easy to find what we need to find.
What problems is the product solving and how is that benefiting you?
We can reach our entire customer base with a series of emails targeted for each market segment. Not only that, but we can capture new leads while we're out there in the real world with forms and landing pages through Hubspot. We can identify which of our efforts are driving the most traffic and converting the most potential customers with our metrics, and alter our tactics based on those numbers. Hubspot makes the task of tracking our efforts and our users exciting and insightful rather than a laborious task no one looks forward to.
Recommendations to others considering the product:
If you require the ability to manage multiple users, multiple social media pages, multiple email lists, multiple email templates, build functionally strong landing pages, and a strong and easy-to-use visual editor, Hubspot Marketing is for you.
HubSpot is easy to learn, user-friendly, and the customer service is top notch
What do you like best about the product?
I like that Help can come in a quick chat, email, or phone call. The customer service representatives are well trained and very knowledgeable. They're always patient with my questions and walk me through every step.
What do you dislike about the product?
I dislike some features about HubSpot like the inability to change Campaign names. I'm also having a hard time mapping Salesforce with Hubspot because the domain names of companies often do not match up properly.
What problems is the product solving and how is that benefiting you?
Incredible CRM, in every way possible. Makes managing website, social media, email campaigns, on page SEO all so simple from one platform. I love the SEO recommendations, please don't take it away!
An excellent tool for companies large and small to grow their business
What do you like best about the product?
My experience with HubSpot is mostly within the Marketing hub. HubSpot is that rare beast, which is a tool that is very easy to pick up and learn, but is incredibly deep and offers a surprising number of customisation options. Designing emails or landing pages, for example, can be done via a simple drag-and-drop builder, or if you're a developer, you can dive straight into the excellent Design Manager and hand-code things yourself. The automation options are likewise very easy to set up, but will allow you to build very complicated workflows to automate many aspects of your customer journeys. Support is excellent - available via email, phone and live chat. The few times I've experienced little bugs or have needed advice on something I've been able to speak to someone knowledgable within a minute or two. From a UX perspective, HubSpot is a long way ahead of other tools - I'm always happier working in HubSpot than in competitors MAPs.
What do you dislike about the product?
From a user experience, there is very little I dislike about HubSpot. The pricing models seem to change from time-to-time, and it is more expensive now than it has been in the past - but this also reflects an expanded offering. For a new business starting out the Starter, Basic and even Professional packages really offer excellent value for money.
What problems is the product solving and how is that benefiting you?
I've run everything from simple nurture campaigns, through to hosting entire content hubs and running year-long nurture streams via HubSpot. Our clients have realised savings on using one tool, instead of a mish-mash of tools, as well as the reporting and security benefits of having everything in one platform. It's easy to see what's working and what isn't through the detailed reporting and make corrections to continually optimise campaigns.
Recommendations to others considering the product:
Take your time to map out, in detail, your requirements from a Marketing/Sales/Service platform. For those that you're not sure about, reach out to a HubSpot rep - they'll be happy to talk you through solutions for those that may seem unavailable out of the box. It's surprising what you can achieve with some of the deeper functionality.
HubSpot review
What do you like best about the product?
I love the closed-loop analytics and data capture opportunities, when hosting your website, landing pages or blog within HubSpot alongside your CRM. HubSpot is really easy to use, and there is great support for new users. If you want to stretch yourself, there's the HubSpot Academy where you can learn more.
What do you dislike about the product?
There's not much to dislike. HubSpot's UX is easy to to follow, and the design of the platform is great. It's easy to lear with a wealth of training for new users. In the early days, using HubSpot as a CMS for your website was simplistic, but there has been a lot of great work in this area, and this now rivals any competitor and is thoroughly recommended.
What problems is the product solving and how is that benefiting you?
As a freelance developer, I'm helping customers move their websites onto HubSpot to benefit from the closed-loop reporting. The new-style modules give great opportunities to mix-and-match to give a range of nicely designed web or landing pages, and are easy to use. The benefits of having HubSpot manage your website, it's hosting, the SSL, the CDN - everything! - makes life so much easier, and gets you up-and-running faster. This applies to both new and experienced users.
Growing Better with HubSpot
What do you like best about the product?
Overall, I love using HubSpot to get my marketing tasks done every day. There is always more than one way to solve a problem. It's great how my abilities with the tool have grown as the company I work for grows as well.
What do you dislike about the product?
Sometimes, I run into certain obstacles that feel like they should be possible in HubSpot, but they aren't. One example would be CC'ing people on emails sent via workflows. I also find going back and forth between the landing page builder and design tools to be a clunky way to create a good looking landing page.
What problems is the product solving and how is that benefiting you?
We use HubSpot for so much on our team. From web content creation and management to social and email marketing, it's really nice having a place that I can get so much done in without having to use many different tools. HubSpot makes things like email customization much easier than other platforms I have worked with.
Recommendations to others considering the product:
If you want to catalyze your learning of the tool (and it's in your budget), I would recommend getting a consultant who specializes in teaching to do working sessions with you or the person who will be working in HubSpot primarily. Within six months, it is possible to become very proficient with HubSpot. Then, you will have someone who can answer questions or solve problems for the entire team.
A powerful and flexible tool for marketing, sales, and customer success teams
What do you like best about the product?
From its workflows and automation to the reporting and analytics tools, Hubspot provides users with the tools they need to market to prospects as well as the insights necessary to maintaining healthy customer relationships. The platform is easy to use, and there is a vast knowledge base as well as a comprehensive resource library that users can access as needed. Additionally, the customer success managers I've interacted with have all been very responsive and supportive. The training classes I've attended were very beneficial and informative as well, and last year's INBOUND conference was excellent. My experiences with Hubspot have been great!
What do you dislike about the product?
In my opinion, there really aren't any downsides to using Hubspot. In all the time I've used the software, we've only ever encountered glitches a few times, and those are inherent with any software platform. Hubspot has always been excellent about communicating with customers and resolving issues quickly.
What problems is the product solving and how is that benefiting you?
With Hubspot, we've been able to take a much more strategic approach to marketing. The platform enables us to quantify the results of our initiatives and ensure marketing attribution. As a brand and content marketer, Hubspot has enabled me to accurately track and measure engagement and the effectiveness of the content and campaigns for which I'm responsible.
I've recently switched jobs and my new employer is newer to Hubspot, so we're still in the process of setting everything up; however, we will be utilizing the platform company wide versus solely by marketing (as at my former employer). I'm excited for the difference this will make for our entire organization.
I've recently switched jobs and my new employer is newer to Hubspot, so we're still in the process of setting everything up; however, we will be utilizing the platform company wide versus solely by marketing (as at my former employer). I'm excited for the difference this will make for our entire organization.
Recommendations to others considering the product:
When implementing Hubspot across an entire organization, maintaining consistency can be challenging (particularly when use spans multiple teams and many users), so establishing and enforcing best practices is definitely important.
A world of uses in a single tool. I recommend for all people.
What do you like best about the product?
Watch all the analytics about blogs, landing pages, email and Ads. It's a great tool for integrating Salesforce CRM and analyzing all the outstanding opportunities. Plus, it helps you keep track of your hottest leads more accurately. I would also add that it is a tool that helps us to report and extract all the information obtained and share it with the whole team. Finally, to conclude I would mention the excellent tips that Hubspot offers to improve SEO, adding a suitable title, introduction and keywords.
What do you dislike about the product?
The thing I like least about Hubspot is the difficulty in finding that CTA within the different blogs have had more clicks. You can see how many clicks each CTA has individually, but not which blog they appear on. Hubspot in general is quite intuitive and easy to use, but getting some extra help to find some specific services would help me to speed up its use.
What problems is the product solving and how is that benefiting you?
It is a tool that has helped us solve problems with blog templates and corporate emails. They are very easy to modify or add the features we want. Is a tool that give me all the information about my content. The benefits that can be found mainly are that it is a very precise tool to know the evolution of the visits to our website, blog posts, opportunities won, opportunities lost or pending. It also helps us to organize the schedule of the meetings.
Recommendations to others considering the product:
If you are looking for a tool that is useful to control your web traffic, organize your CRM or send emails... this is your tool!
One-Stop Hub for All Things Marketing
What do you like best about the product?
I find from an administrative/logistics perspective, the platform is quite easy to use.
I really enjoy the addition of the drag and drop email and webpage features. These have made those functions much easier to use and customize for the average user that may not have code/HTML experience.
The social media functionality is also easy to use and I enjoy the full calendar view the best. This makes it simple to see where you have things scheduled and to manage the planning process. Many aspects of Hubspot are helpful for seeing the big-picture in this way.
I'm also a fan of the automation with the workflows feature, this is particularly helpful for email campaigns. Beyond that we also use it for SFDC integration, content delivery, and other internal email notifications. But I would say it's definitely most effective for email campaigns.
We also avidly use the app integrations, which come in handy. Specifically, the GoToWebinar integration has been helpful for us and provides greater insight for our reporting.
I really enjoy the addition of the drag and drop email and webpage features. These have made those functions much easier to use and customize for the average user that may not have code/HTML experience.
The social media functionality is also easy to use and I enjoy the full calendar view the best. This makes it simple to see where you have things scheduled and to manage the planning process. Many aspects of Hubspot are helpful for seeing the big-picture in this way.
I'm also a fan of the automation with the workflows feature, this is particularly helpful for email campaigns. Beyond that we also use it for SFDC integration, content delivery, and other internal email notifications. But I would say it's definitely most effective for email campaigns.
We also avidly use the app integrations, which come in handy. Specifically, the GoToWebinar integration has been helpful for us and provides greater insight for our reporting.
What do you dislike about the product?
The reporting and analytics could be better. We don't use the dashboards much, and don't find the insights particularly helpful for our needs. We tend to do all of our reporting out of SFDC rather than out of Hubspot because of the reporting limitations. As another example, I tend to pull our social analytics from the actual sites, rather than out of Hubspot. The integration to SFDC took a bit of work to get to a place where we could use it effectively. It could have been much more seamless.
Also, the limitations with lead scoring, such as restrictions on the amount of properties you can track, has been an issue. We've had to find ways around it.
Also, the limitations with lead scoring, such as restrictions on the amount of properties you can track, has been an issue. We've had to find ways around it.
What problems is the product solving and how is that benefiting you?
Hubspot is the basis for all our marketing activity, from website to email to social and more. Having all of those features in one platform is extremely helpful and prevents the need to waste time hopping and jumping between platforms. For a company like ours, mid-size with a very small marketing team, this makes everything manageable without the need for much outside help or influence for contractors, etc. Our marketing team fully relies on Hubspot to get our day-to-day tasks done and keep our marketing engine running. Our use of Hubspot extends to our sales team to enable them with better transparency into marketing initiatives, lead generation, and more.
Excellent integrated platform for inbound marketing
What do you like best about the product?
I appreciate the way the various tools (CMS, CTAs, Email Marketing, Social Publishing, etc.) are all on the same platform.
What do you dislike about the product?
I wish there was a bit more design/layout functionality built into the landing page tool.
What problems is the product solving and how is that benefiting you?
Lead generation
Recommendations to others considering the product:
If you're all-in on inbound marketing, Hubspot has all the right tools to help you implement a cohesive, effective inbound strategy.
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