KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Positive Training
What do you like best about the product?
KnowBe4 provides short, quality training for our users. It's challenging enough to make users think and short enough so we don't get complaints about spending time on training.
What do you dislike about the product?
I don't have any major dislikes about KnowBe4 security awareness training.
What problems is the product solving and how is that benefiting you?
KnowBe4 security awareness training is helpful, especially in helping users recognize and avoid phishing emails. Increasing awareness of phishing and other attacks helps with our primary weakness - users. lol
I'm a fan!
What do you like best about the product?
The interface for KB4 is great and very easy to use. The reporting is great and provides much insight into risky users within the organisation. The KB4 phish button also works very well.
What do you dislike about the product?
The modstore has lots of content in there and covers a range of topics. However, the content has been described as immature before, as it consists of a lot of games and cartoons.
What problems is the product solving and how is that benefiting you?
It spreads awareness across the organisation about topics that may be overlooked by most users. At the moment, it is our primary source of security training delivery, so we currently rely a lot on KB4 to spread awareness to the entire business.
Training is Current and Relevant
What do you like best about the product?
On the job training is often real dry, boring, and often 20 years out of date but, KnowBe4 provides updated, relevant info. They even offer high quality videos that entertain and inform. The Inside Man is pretty good!
Information is presented in a way that even lamen users can understand.
Information is presented in a way that even lamen users can understand.
What do you dislike about the product?
There isn't much to dislike. Most work required training isn't exactly "enjoyable" but KnowBe4 does a pretty good job in this regard. There's honestly nothing I can really offer as constructive criticism.
What problems is the product solving and how is that benefiting you?
Users are learning to be much more vigilant with email and web browsing. Most users are more likely to avoid unknown attachments, share passwords, etc. Any increased security for our network is great!
Visual Information Presented In One Screen
What do you like best about the product?
It's a simple and easy training program for end users to understand the importance of being aware and not falling for any attempts at what phishing and spam can do to your computer. The interface for admins is easy to see and easy to navigate.
What do you dislike about the product?
Being able to find reports was the hardest part for me, but it only took a few minutes. I would like to be able to run the reports to be more exact to what we require. Like how long it took the users to go through the training.
What problems is the product solving and how is that benefiting you?
A lot of our end users have been reacting to spam / phishing emails. Having them be more aware and what to look out for is helpful.
Exceptional Training that Users Like
What do you like best about the product?
Everyone dreads Security Awareness Training, but that has changed with Knowbe4. Now we have users excited about the next training and even have end users begging to get more.
What do you dislike about the product?
There is a lot of content to review for making a decision on what your end users need. That isn't necessarily a bad thing but can take up some significant time.
What problems is the product solving and how is that benefiting you?
We don't have to create our own Security awareness Training because Knowbe4 has it taken care of for us. We have seen a large reduction in phishing email clicks and our users are far more security conscience than before.
User friendly
What do you like best about the product?
it's straightforward to set up camping and user-friendly.
Phishing camping is beneficial and we are making sure our employees are ready for phishing attacks every day.
Phishing camping is beneficial and we are making sure our employees are ready for phishing attacks every day.
What do you dislike about the product?
if you have purchased low-level licenses, after a while the training will be retired and you get a notification about it. now you have to buy a higher level so you can have the new version of the training.
What problems is the product solving and how is that benefiting you?
we must to make sure our employees are trained and ready. HiTrust certificate has a list of training that KnoeBe4 will cover. also Phishing camping is helpful too.
Security Awareness training that is super simple
What do you like best about the product?
Was easy to setup and can push out campaigns in very short time frame. Can also do optional campaigns as some users dont need to be forced to take a training so often.
What do you dislike about the product?
Their portal looks a little dated, some of the trainings are a bit goofy or overly silly. Cost is another thing, it could be cheaper and when they have promotions it makes more sense financially.
What problems is the product solving and how is that benefiting you?
The features that I like are the simple user interface and simple deployment. Also fairly simple to sync with Active Directory so that importing users is simple.
Customer Service is amazing
What do you like best about the product?
automated reminders, customer support, progress monitoring.
What do you dislike about the product?
cost by end user. As a school, can my state pay for this?
What problems is the product solving and how is that benefiting you?
training my staff for phishing.
Solid and Effective Training
What do you like best about the product?
KnowBe4 has been a solid addition to our security fabric. The training and sample phishing portions of the product are very easy to use and offer a wide variety of options for users.
What do you dislike about the product?
Once you have recieived a report of a potential phishing email, there is a large amount of manual labor required to either clear the item or seach for, and remove other instances via their PhishER tool.
What problems is the product solving and how is that benefiting you?
We are currently using the product to train users on security awareness as well as to administer phishing campaigns to determine how effective the training has been.
Excellent trainings and phish-simulation attacks
What do you like best about the product?
The trainings are top notch. We do regular training to ensure that our users are well informed. Then we do the phishing campaigns to ensure that our users are enacting what they've learned.
What do you dislike about the product?
Not much to dislike. I'm not a fan of the web interface at times, but other than that it's good. I'd like to get to the current phishing campaign in one click from the portal once I'm logged in.
What problems is the product solving and how is that benefiting you?
Making sure our users are properly trained to help keep our company safe from attacks.
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