KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Excellent product, great customer support
What do you like best about the product?
The customer support is excellent. They will help you through any challenges and questions you have and make very helpful suggestions.
What do you dislike about the product?
There are a lot of challenges making the phishing simulations work correctly with Microsoft Exchange Online. Even after going through the allow and non-blocking recommendations, there are still attachments blocked. Testing is limited because of it.
What problems is the product solving and how is that benefiting you?
It is great for educating users on cyber security and proper email handling of suspicious emails rather than just clicking.
Great training tool!
What do you like best about the product?
We have a great customer success manager who has assisted us for getting the solution up and running, leveraging all features and getting the most out of our solution. We are seeing results!
What do you dislike about the product?
We need better metric reporting in PhishER, reports are very limited.
What problems is the product solving and how is that benefiting you?
Bringing awareness to our employees for identifying suspicious/anomalous activity, and reporting it.
Interesting application
What do you like best about the product?
All the support and follow-up of the training provided by KnowBe4's technicians and employees
What do you dislike about the product?
The first time is not very easy to use and the translations of the training is not so good.
What problems is the product solving and how is that benefiting you?
reduces us the work of all the trainings we send, and at a glance we can see the results of all of them. We were not able to carry out this type of training in-house before.
Excellent training provider
What do you like best about the product?
KnowBe4 provide fantastic, imformative training excercises. They are easy to navigate and the UI/UX is intuitive and user friendly. The majority of excercises are concise and keep to the point.
What do you dislike about the product?
Some of the training excercises can be a bit overly long. Sometimes taking upwards of 40 minutes. This isn't ideal as I would prefer the training to be in smaller chunks.
What problems is the product solving and how is that benefiting you?
Knowbe4 has helped gain a wider understanding of security, which is always helpful. It has enabled me to grow my knowledge on the subject and apply it to my day to day work.
KnowBe4 User
What do you like best about the product?
Variety of training material so that trainings can be tailored towards your industry and specific areas of focus.
What do you dislike about the product?
Campaigns and autoenrollment can becomone confusing with users separating from the company and new users joining. Often getting reminders for used that are separated.
What problems is the product solving and how is that benefiting you?
At a minimum, it enables us to meet our training complance requirements.
Up and running in no time!
What do you like best about the product?
KnowBe4 is a great platform for educating and testing your user base on security protocols. It is straight-forward and easy to use. With lessons already curreated we have saved hours from using the pre-built lessons, which are straight-forward and to the point. We have seen improvements across our org as a result of using KnowBe4.
What do you dislike about the product?
Additional functionality could be added to gain more in depth insights from the reporting capabilities, however the reporting metrics that are available currently work well for our immediate needs.
What problems is the product solving and how is that benefiting you?
We are using KnowBe4 to educate our user base on security awareness topics and track completion of the training across our org.
Training with a catch
What do you like best about the product?
Fairly easy to use. Good range of topics.
What do you dislike about the product?
Many separate sessions are repetitive, not just content/message but exact same video/script. Too many sales contacts not enough training or user support
What problems is the product solving and how is that benefiting you?
Allows us to have a training program, reports, history and analytics to meet security requirements.
Security Spotlight
What do you like best about the product?
User-Friendly Interface: KnowBe4 is often praised for its user-friendly interface, making it easy for both administrators and users to navigate and access training materials.
What do you dislike about the product?
While KnowBe4's phishing simulations are generally effective, some users have reported that they can sometimes be too obvious, making it easier for employees to recognize them as tests rather than real threats.
What problems is the product solving and how is that benefiting you?
In summary, KnowBe4 Security Awareness Training addresses various cybersecurity challenges by providing education and tools to help individuals and organizations recognize and mitigate threats. The benefits include reduced security risks, cost savings, compliance adherence, and improved overall cybersecurity posture
President & CEO
What do you like best about the product?
The curriculum is presented in short easy to understand videos.
What do you dislike about the product?
Since the training often is not accompanied by a test of key concepts it is hard to know if the end user grasped the concepts presented.
What problems is the product solving and how is that benefiting you?
Helping protect our organization against random or targeted attacks.
Amazing training platform with lots of functionality
What do you like best about the product?
I've had the privilege of using the KnowBe4 Security Awareness Training platform for some time now, and I must say it's been a game-changer in the realm of cybersecurity education. As cyber threats continue to evolve and become more sophisticated, having an effective training solution like KnowBe4 has become imperative for individuals and organizations alike.
Knowbe4 has a comprehensive training library which cover a wide range of cyber security topics from phishing awareness to data protection. Knowbe4's phishing simulations are very helpful in raising awareness about the different phishing techniques and how to spot phishing emails.
Knowbe4 has a comprehensive training library which cover a wide range of cyber security topics from phishing awareness to data protection. Knowbe4's phishing simulations are very helpful in raising awareness about the different phishing techniques and how to spot phishing emails.
What do you dislike about the product?
One problem with Knowbe4 is the customisation complexity.The ability to customise training campaigns is a strength. However it can be difficult and also a learning curve without a dedicated cyber security or IT teams. Simplifying the customisation process would be benficial to a smaller business and non technical users.
What problems is the product solving and how is that benefiting you?
The security awareness training is beneficial because its making users more aware about how to spot phishing emails and how cyber attacks are becoming more sophisticated. There are also many different types of training material ranging from phishing awareness to data protection and social engineering which will help people learn about these things.
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