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Reviews from AWS customer

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External reviews

2,304 reviews
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External reviews are not included in the AWS star rating for the product.


    Financial Services

Best Platform for Security Awareness and Phishing simulation

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use, content quality, convenience
What do you dislike about the product?
I miss Kevin Mitnick!! :( Hope someone worthy will replace his Security Awareness trainings
What problems is the product solving and how is that benefiting you?
It helps educate users on do's and donts


    Food & Beverages

Good content. UX needs work for admins. Like the baseline data.

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
Baseline data comparison to market. Different types of phishing test tests.
What do you dislike about the product?
How admin need to find their way around the configuration is difficult. Customer support needs to be uk based time to increase response times.
What problems is the product solving and how is that benefiting you?
increasing general awareness and making users better at phishing spotting.


    Manufacturing

A powerful platform, that can cater to 99% of staff

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use for users, and ease to administer for admins
What do you dislike about the product?
Content is fairly americanized, and can sometimes seem dated
What problems is the product solving and how is that benefiting you?
Global, multilingual security awareness training, to cater to our global staff


    Felipe B.

KnowBe4 0- Amazing Tranning Platform

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
One of the most commendable aspects of KnowBe4 Security Awareness Training is its user-centric approach. The platform provides engaging and interactive content that resonates with users of all levels of technical expertise. From phishing simulations to cybersecurity best practices, the training modules are designed to be easily digestible yet profoundly impactful, catering to diverse learning styles and preferences.
What do you dislike about the product?
The platform could provide more features on modstore for uploading content.
What problems is the product solving and how is that benefiting you?
The assignment of the training. I can automate everything on the platform.


    Wholesale

Brought awareness to our users, in both business and personal safety.

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
KnowBe4 offers a user-friendly cybersecurity training platform that is easy to implement and integrate into existing systems. The platform's intuitive interface makes it effortless for employees to access and complete training modules, enhancing overall user experience. We use this daily to assign training to new starters and to review our current stance on our users approach to security.

The customer support you receive during implementation was really outstanding, with a real hand hold approach to get it to work as you intended.
What do you dislike about the product?
No System is perfect, but KnowBe4 are industry leaders for a reason. There is very little to complain about. It does exactly what you would expect of it.
What problems is the product solving and how is that benefiting you?
As a rapidly growing PLC, email security was always at the forefront of our mind. We have implemented numerous technologies to mitigate the threat in an ever growing Cyber Threat worls. Ultimately, end users are always going to be your weakest link. Now with KB4, we can be assured, we are doing everything we can to mitigate the risk


    Financial Services

One of the bests awareness systems, thanks Kevin Mitnick.

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
The self explaining videos with "almost" real situations.
What do you dislike about the product?
Some situations a at the videos are not realistinc and users doesn't feel identified with those.
What problems is the product solving and how is that benefiting you?
With the awareness thraining they provide the missing U on "Sec_rity"


    Real Estate

Best tool for continuously improving Security Awareness posture

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
The product is easy to use for both admins and end users. There are frequent content updates, so much it's hard to choose which modules or templates to use.
Support is answering very quickly. The implementation is easy, it can be linked to Microsoft Entra.
What do you dislike about the product?
For localized contents (in languages other than English) it may take a while before they become available.
Users marked as Out of Office do not get training invitations but still receive phishing tests.
What problems is the product solving and how is that benefiting you?
It improves the security awareness of our users which helps to keep the company secure, because they learn how to detect phishing and how to handle visitors and sensitive information.


    Apparel & Fashion

Admin review

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
The quality of the training, and Easy to use for admin and user
the customer support is good
integration with office 365
What do you dislike about the product?
Sometimes the translation into other languages is not accurate
What problems is the product solving and how is that benefiting you?
Privacy, use of computer systems and information security


    Zain Y.

Kb4 review

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
Defined trainings with a lot of material to custom select and assign trainings/ campaings
What do you dislike about the product?
The report generation could improve with time, as it has some identified bugs from KB4 side.
What problems is the product solving and how is that benefiting you?
It is educating my employees on security best practices and increasing thier awareness on how they precieve Information Secruity.


    Restaurants

Great Customer Support

  • February 13, 2024
  • Review provided by G2

What do you like best about the product?
Content, but Compliance Plus needs more PCI content to help us meet training requirments.
What do you dislike about the product?
Battling the users that delete and ignore SAT as Spam or Phishing.
What problems is the product solving and how is that benefiting you?
user understanding of threat actor tactics.