KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Excellent training platform.
What do you like best about the product?
Content is always updated in a timely manner.
What do you dislike about the product?
The one thing that I would like to have is the ability to "pause" a user. When we have someone on Medical leave they are flagged as not having completed the training.
What problems is the product solving and how is that benefiting you?
We are getting our staff to think about Security on a regular basis so it is always something they question before they click on a link or visit a site.
Great Trainings, Lots of Options
What do you like best about the product?
There are so many offerings through KnowBe4's Security Awareness Training. The trainings cover a variety of topics, many of which our users have struggled with in the past. The trainings are engaging and don't feel overwhelming once a month. Our Customer Support Representative has been super helpful with setting up our trainings and helping us set up other features. We also enjoy the newsletter and scam of the week features.
What do you dislike about the product?
It can sometimes be difficult to find a specific training video that we want to see or that is directly relevant. We haven't yet started pushing out phishing campaigns, but we are excited to start on that later this month.
What problems is the product solving and how is that benefiting you?
We use the Security Awareness Trainings to educate our users on cybersecurity and internet best practices. We had trainings through our previous vendor, but they were inadequate and didn't give us any visibility. It is nice that we are now able to see who is completing the trainings and at what capacity.
Reduce attack surface by investing in team's growth
What do you like best about the product?
KnowBe4 covers a wide range of topics, such as phishing, social engineering, password security. This extensive library ensures that my organization can educate our employees on the latest cybersecurity threats and best practices. I have been using KnowBe4 phishing simulation tool, this practical, hands-on product helps users learn to identify and react to phishing attempts in a safe environment. Phishing templates align with emerging, real life threats, which is great for educating and testing users and having realistic risk score, phish prone score for each user and for the entire organization.
Platform allows customization of training and provides great reporting capabilities that helps us measure the effectiveness.
Platform allows customization of training and provides great reporting capabilities that helps us measure the effectiveness.
What do you dislike about the product?
I can't really name any cons about KnowBe4 tools.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training is helping my organization to solve following problems:
- Phishing and social engineering attacks
- Lack of cybersecurity awareness
- Insider Threat
-Strengthen overall security posture.
- Phishing and social engineering attacks
- Lack of cybersecurity awareness
- Insider Threat
-Strengthen overall security posture.
Great Team
What do you like best about the product?
The staff are friendly and great to work with. The training material is spot on with today's issues and staff enjoy the humour in the videos.
What do you dislike about the product?
The Portal could be a but easier to navigate.
What problems is the product solving and how is that benefiting you?
Helps keep staff up to date withteh latest threats and what to look out for. Easily allowsme to track their progress and report on it.
Very dedicated customer service.
What do you like best about the product?
Account executives are proactive. Very unique in the service industry.
What do you dislike about the product?
The admin portal could use a refresh/upgrade
What problems is the product solving and how is that benefiting you?
User awareness of email-delivered threats
KnowBe4 has improved our security awareness culture in the workplace
What do you like best about the product?
KnowBe4's biggest benefit is its wide variety of content available in the mod store. From quizzes to short films, it is easy to have content that fits our specific departments and users. We use it frequently for monthly training that is easily integrated and implemented into our systems. KnowBe4 has great customer support that gets back to us quickly. We frequently use KnowBe4 for the training programs which are super helpful. We also use them for the community forums as well! The ease of integration is easy and foolproof.
What do you dislike about the product?
The only thing I dislike about KnowBe4 is sometimes the site requires quite a bit of updates, so you may lose your work (e.g. on a template) inbetween sessions. Which isn't too bad since it's usually only minor losses that can easily be rewritten.
What problems is the product solving and how is that benefiting you?
KnowBe4 has improved our Security Awareness culture through unique training programs that are setup by the administrator and success coaches at KnowBe4. We have made users far more aware of how to correctly spot spam, phishing, vishing, and other anomolies enter their inbox. This has helped us empower users to make informed decisions.
Very useful and recent training modules
What do you like best about the product?
Most helpful are the training modules, the prepopulated templates and the functionality to use smart goups.
What do you dislike about the product?
Sometime we need more specialized training modules such as just for long passwords or just for executives, which is missing.
What problems is the product solving and how is that benefiting you?
Allowing our team and employess to stay alerted about phishing and other security risks and threats
Great IT Security Training Product and service
What do you like best about the product?
KnowBe4 Security Awareness training uses real-world examples of Phishing emails to train my end-users. When we piloted KnowBe4, 14 of my 60 users failed the phishing test. Over the past year, we have run monthly tests, and the number of users who have clicked on a simulated phishing test has reduced dramatically.
What do you dislike about the product?
I wish there would be a way to determine the effects of a known phishing email attack.
What problems is the product solving and how is that benefiting you?
It is helping educate my end-users on the risks that phishing emails bring to the company network.
KnowBe4 Training
What do you like best about the product?
You can assign training when a new user starts in the company. We can select the training we want them to do. You can assign multiple. Training are nice and easy to undertand.
We train users every quarter.
There is a lot of training available. We now use Diamond because premium was getting redundent
We train users every quarter.
There is a lot of training available. We now use Diamond because premium was getting redundent
What do you dislike about the product?
There is nothing at this point. I would recommend
What problems is the product solving and how is that benefiting you?
There is a training "serie". It is well done and we want to view more. It is shopwing a lot of error a user can done: like leaving machine open, or opening a door to someone you don't know,. ..
Very Effective in getting employees aware of phishing emails
What do you like best about the product?
Videos are nice and engaging, not dry at all. No complaints about the modules themselves.
What do you dislike about the product?
Almost makes users overcautions which is still a good thing.
What problems is the product solving and how is that benefiting you?
If we didn't have knowbe4 we would of had numberous breaches due to uninformed employees.
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