KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Easy, effective, fun!
What do you like best about the product?
It creates an easy means to educate users on the risks of phishing.
What do you dislike about the product?
nothing! Customer support is strong, and the product is enjoyable
What problems is the product solving and how is that benefiting you?
Proliferation of phishing emails that look legit
Engaging reminders keep security in focus
What do you like best about the product?
Regular campaigns have kept security at the forefront of our users' minds...so much so that they're marking legit emails as phishing! The KnowBe4 materials are engaging and entertaining, and memorable. Our users complain a bit when they have something to complete (who wants one more task), but they're learning.
What do you dislike about the product?
Our users get confused and report phishing to Google rather than use the KnowBe4 PhishHook; I don't have a good UI solution to make KnowBe4 the report of choice, but I'd love for that to be their default.
What problems is the product solving and how is that benefiting you?
Gullible helpful employees responding to phishing emails.
Security Awareness Training and Phishing Resolution
What do you like best about the product?
Security awarensess training is easy to configure and provides relevant content for training. The content is updated regularly, and with reporting you can identify those that need the training.
What do you dislike about the product?
I have not found anything that I dislike about the training modules.
What problems is the product solving and how is that benefiting you?
Allows us to do employee-wide training every six months, we do quarterly tests, and provide remedial training. It is educating our staff about real-world threats.
KnowBe4 has been the biggest impact for Security Awareness in our companies history
What do you like best about the product?
The training modules are well thought out and engaging. The topics are always relevent and fresh. Some of the series have been quite addicting for our end users.
What do you dislike about the product?
Would like to see a Library that was accessable for people wanting to scroll through it for extra credit and not have it be a campain. I believe thats in your roadmap.
What problems is the product solving and how is that benefiting you?
It does exactly what it preaches. "Think Before You Click"
Well Designed, Easy to Implement
What do you like best about the product?
It is very easy to set up and maintain the software. Reporting is good.
What do you dislike about the product?
I wish it were easier to vary the templates difficulty in campaigns
What problems is the product solving and how is that benefiting you?
Email phishing security. Helps test and train users.
Easy to setup, track, and use.
What do you like best about the product?
We like that there is several modules available to use and they are updated on a regular basis, our employees have fell in love with "The Inside Man", we even released the latest season in its entirety because they kept asking what was happening next. We also like that we are able to easily assign and track compliance to those assignments.
What do you dislike about the product?
Right not we are very satisifed and don't have any dislikes.
What problems is the product solving and how is that benefiting you?
The training is helping solve overall awareness in cybersecurity and is helping our employees not only in the office but at home as well as their families.
KB4 has helped us with user training and in fostering a security-minded workplace
What do you like best about the product?
There are multiple formats for learning which will appeal to different audiences. From things as simple as posters up to full video series that explore a topic more in-depth, depending on your subscription level, that helps with both a general kind of training suite as well as targeted campaigns to ensure specific information is emphasised to staff.
Sales and support staff are excellent, always willing to work with us and help - whether that's because I have questions or they just check in to make sure we're aware of some new material that is available or to ask if we need assistance with setting up some schedules or campaigns.
Integration with Active Directory (via a sync tool) and with Entra makes it easy to get all of our users into the system and ready to go.
Sales and support staff are excellent, always willing to work with us and help - whether that's because I have questions or they just check in to make sure we're aware of some new material that is available or to ask if we need assistance with setting up some schedules or campaigns.
Integration with Active Directory (via a sync tool) and with Entra makes it easy to get all of our users into the system and ready to go.
What do you dislike about the product?
Because there are multiple subscription levels, I find that sometimes only and introductory video in a series is available and not until the highest level of subscription are we able to access the rest of the series.
What problems is the product solving and how is that benefiting you?
People are both the greatest strength and the weakest link when it comes to security. We can implement all the network and system security we like, but if someone clicks on a link they shouldn't, or opens an email attachment that they shouldn't, all of that security is bypassed. Helping to get our staff thinking about security all the time to the point that it becomes a natural part of their process is extremely important. The various methods available to get that information and training to them is very helpful in fostering that kind of environment.
Knowbe4 has been a trusted partner for almost 8 years
What do you like best about the product?
The Knowbe4 training platform contains relevant and up to date security awareness content and setting up campaigns is simple and intuitive.
What do you dislike about the product?
Some of the content could be more technically in-depth, but I understand there is a wide target audience base...some with limited technical skills.
What problems is the product solving and how is that benefiting you?
First, it helps to train our employees to have a security concious mindset. Secondly, it covers are training compliance requirements as well.
Simple, Powerful, Easy to Use
What do you like best about the product?
KnowBe4 has a wide suite of tools that help our company meet our compliance and training needs. The most useful module is the phishing training, which offers a comprehensive suite of templates and delivery strategies. We run automated phishing campaigns with it monthly and manual compaigns as needed. The automation aspect of the security training modules is also very helpful and easy to use.
What do you dislike about the product?
Many of the training modules lack details or actionable information compared to what we would like to see for certain subjects. They are also fairly repetitive accross the board, with phishing dominating most security topics.
What problems is the product solving and how is that benefiting you?
Automation of security awareness training compliance, phishing training.
Variety of trainings
What do you like best about the product?
I like the variety of different training options from short and sweet information to longer in depth trainings.
What do you dislike about the product?
Training completions don't always register making an administrator to take manual intervention.
What problems is the product solving and how is that benefiting you?
It's training end users to be mindful of the types of emails they receive to prevent successful phishing
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