KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Cost effective and Human effective
What do you like best about the product?
The variety of courses available for all attention spans, skill levels, and leadership levels.
What do you dislike about the product?
The only thing is I wish it was easier to modify a campaign. There are easy work arounds but wish there was a master button to modify everything of a launched campaign.
What problems is the product solving and how is that benefiting you?
Teaching awareness to all levels of the organization.
Great content, extremely confusing interface
What do you like best about the product?
The content is massive. You are sure to find something applicable to your needs.
What do you dislike about the product?
The campaign interface is beyond confusing. It does provide a lot of options but it needs to be more intuitive.
What problems is the product solving and how is that benefiting you?
Our users have become versed in different cyber threats. We have not had any breaches since we started training with KnowBe4.
they are up to date with phishing and scams and update thier product according to that
What do you like best about the product?
easy to use and a lot of automations and informative courses
What do you dislike about the product?
their integration with managing users. its very challenging to add users and keep them updates.
What problems is the product solving and how is that benefiting you?
Thre are a lot of firewall installed but when the users click on suspicious link the cyber defiance becomes weak
Great Platform for the Price
What do you like best about the product?
The easy access to tons of content is amazing. The interface is fairly easy to use and navigate and they have excellent support and articles to assist you along the way.
What do you dislike about the product?
The Modstore needs some search optimization. Often even if you know the exact title and publisher of a training you still are not able to locate it in a search. PhishER has some holes in the logic behind it in my opinion, for example if you delete a threat email instead of just quarantining it all records of the user reporting it, and everything else are deleted completely. Seems like a bad idea to have to keep known threats hanging around in a user folder for them to accidentally click someday if you want to be able to know the details or monitor any metrics around it.
What problems is the product solving and how is that benefiting you?
We are using KnowBe4 to eliminate all excuses users can come up with for being terrible at security. It also is a great way to provide more focused and kind of penalized training for those who are poor performers instead of punishing everybody with the same training when only a handful are the problem.
Top of the line security training
What do you like best about the product?
KnowBe4 has a great selection of cybersecurity training material calibrated to the average end user. It's easy to sort by topic and select information specific to different levels of the company. For example, we have all new hires complete the 45 minute training, and we follow up with additional 5-10 minute trainings throughout the year. These additional trainings can be focused on entry level staff or the highest levels of management, depending on what we feel we need.
What do you dislike about the product?
Too often, cool new trainings go on the highest service tiers. There also seems to be some lack of communication about how exactly new features work together with old ones, like the auditing package or the PhishER. We also sometimes go a long time without hearing from our rep.
What problems is the product solving and how is that benefiting you?
The base level of cybersecurity awareness in our company has improved exponentially, from front-line customer service staff all the way to the C-level. Employees now ask questions and think before they click.
Recommendations to others considering the product:
It's an incredible product for the price.
Review
What do you like best about the product?
Phishing test variation and HR modules. Quick response to questions and great customer service. Breath of training modules and the most popular phishing techniques being used day-to-day.
What do you dislike about the product?
We have not used to produce enough to develop any dislikes.
What problems is the product solving and how is that benefiting you?
Awareness around phishing and how preventative training. There have been a lot of breaches in our industry and building awareness around these threats will decrease our chances of potential exposure.
Recommendations to others considering the product:
Quick and easy implementation with top-notch customer service and preventative training. Will be recommending this product to our dealer board.
Great experience
What do you like best about the product?
How easy it is to set up training for your whole company.
What do you dislike about the product?
I would like to see products like phisher be available per user for small companies as well.
What problems is the product solving and how is that benefiting you?
People being ignorant on what are the attacks that hackers are using to gain access to company information.
Recommendations to others considering the product:
Constantly using security awareness training helps your human firewall be less prone to malicious attacks.
Security Awareness Training is very customizable
What do you like best about the product?
There is a lot of content in there and it is very useful for designing a number of security training programs
What do you dislike about the product?
The password reset emails are clunky and confusing to end users, resulting in many calls to my help desk. Also, they are not sure whether to trust the training emails since they know the phish tests come from KnowBe4 as well
What problems is the product solving and how is that benefiting you?
I think we have cut down on clicks on phishing emails which is what I wanted
Recommendations to others considering the product:
Be sure to put some time into learning the system and be prepared for a lot of questions from your end users and management
KnowBe4 Training is Awesome
What do you like best about the product?
The training is very engaging for employees. The reporting also allows me to track that everyone has completed it.
What do you dislike about the product?
N/A - I cannot think of anything that I dislike.
What problems is the product solving and how is that benefiting you?
I no longer need to develop training so I can spend more time on other information security tasks.
Knowbe4 has been a great asset for our environment.
What do you like best about the product?
The video trainings have been an enormous help in training our end users about email safety.
What do you dislike about the product?
No downside at this time. We haven't had any issues.
What problems is the product solving and how is that benefiting you?
We are training are staff to be more vigilant when they are checking there email.
Recommendations to others considering the product:
Don't wait to any longer. The sooner your users start training the safer your environment will be.
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