KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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2021 Kevin Mitnick Security Awareness Training - 15 Minutes
What do you like best about the product?
information security training courses are very good
What do you dislike about the product?
local langugae, e.g. Chinese is not so enough
What problems is the product solving and how is that benefiting you?
no
Recommendations to others considering the product:
more Chinese training material
Very quick implementation time, easy to use, easy to manage, and great for auditing
What do you like best about the product?
The KnowBe4 team was a true partner in getting us up and running quickly. Their personal hands-on 'white glove' approach with training our team to use all of the system's features ensured we had a successful deployment. From Phishing testing to Information Security and Compliance training, it covers all of what we need, and it now has us re-thinking our entire training approach. As a bonus, we created a Compliance module using a custom recording and incorporated that into our training.
The documentation is excellent, and the support desk is very responsive. We are a small client, yet to KnowBe4, that does not matter. It was like a partnership.
Automating the email delivery, the customizable branding of the product interface, and customization of the email content is the tip of the high-value feature iceburg!
The documentation is excellent, and the support desk is very responsive. We are a small client, yet to KnowBe4, that does not matter. It was like a partnership.
Automating the email delivery, the customizable branding of the product interface, and customization of the email content is the tip of the high-value feature iceburg!
What do you dislike about the product?
There was an unnecessary amount of pressure to onboard quickly. The configuration for the Office 365 exchange setup is complex, and the engineer did not walk us through the nuances of that configuration. That resulted in several false starts. Administrators have additional information in their portal, which makes it challenging to find their specific assigned training. Aside from the Kevin Mitnik training and the "The Inside Man" series, the other targeted training modules were much less impactful because of their less serious and cartoon-like presentation.
What problems is the product solving and how is that benefiting you?
Our goals were to deliver automated Phishing testing and annual security awareness and compliance training. What we got was so much more! The phishing testing presents a score for the individual, makes suggestions, and can even auto-enroll the user in specialized training if you configure it to do so. It scores the entire organization and ranks the company against other companies of the same or similar size in the same or similar industry. These metrics are a great way to measure the progression of the organization's security program and to report the continued value of information security to senior leadership.
The security awareness training modules scored the individual and the organization as a whole. There is the ability, which we have not yet leveraged, to categorize employees in risk groups and auto-assign specific training.
The security awareness training modules scored the individual and the organization as a whole. There is the ability, which we have not yet leveraged, to categorize employees in risk groups and auto-assign specific training.
Recommendations to others considering the product:
Be sure to detail your base requirements before engaging KnowBe4.
Keep in mind that for the Security Awareness training to be successful, all employee communication must be engaging.
Be prepared to accept the advice of the KnowBe4 engineers. It is their business, and they know it best.
Keep in mind that for the Security Awareness training to be successful, all employee communication must be engaging.
Be prepared to accept the advice of the KnowBe4 engineers. It is their business, and they know it best.
Fun and Informative
What do you like best about the product?
There are many tools to review knowledge of security and phishing awareness.
What do you dislike about the product?
there is not a lot to dislike it is very useful easy and fun to use - it could be a bit more informative on what hackers can do with the information and how dangerous it really is.
What problems is the product solving and how is that benefiting you?
I learned a lot about phishing awareness and what other nuances there are to issues.
Teaches staff how to protect your data
What do you like best about the product?
They have short tutorials about how to recognize phishing emails and keep the company safe from hackers. Videos and narration to help you better understand. Quiz at the end to make sure you paid attention
What do you dislike about the product?
The videos aren't super interesting but they are explained simply enough that anyone should be able to comprehend...
What problems is the product solving and how is that benefiting you?
I have passed "phishing email" tests every time because I saw in the video that hackers will send links in an email that looks like its from someone within your company. Never click on links until you verify with a supervisor it's not a phishing email
A very happy user of KB4
What do you like best about the product?
All of the phishing templets; the MOD Store and the training programs
What do you dislike about the product?
Nothing at this time, we have been using KB4 for 4+ years and are very pleased with it and the support we receive.
What problems is the product solving and how is that benefiting you?
Cyber security awareness for the users. Have seen a decline in those who fall for phishing. Also, using one of their training programs for our computer security awareness training for all users.
The software I use in attending a webinars for Cybersecurity.
What do you like best about the product?
The software does not need to download to access. By just clicking the link, you can use a browser to join the webinar. The speakers on the even the profile you can access to get to know them. Also, there are tools that you can click if you need something. The time is indicated at the bottom of the screen so you would know how long is the topic is going and how long it will take.
What do you dislike about the product?
There is nothing much I dislike. I think this is an excellent platform to attend a webinar.
What problems is the product solving and how is that benefiting you?
In the beginning, I find it challenging to use. But then, I figure out how to use it, and I find it suitable. I find it also different, and it has the other tools that the other webinar software has none.
Recommendations to others considering the product:
Try to attend the webinar Knowbe4. Not only can you learn something from Professionals in Cyberbesecurity, but also the software is quite different and exciting. You can see the profiles of the speakers, and you can still watch the topic in case you missed it.
Excellent Customer Service
What do you like best about the product?
When we have questions about setting the training campaigns, the customer support team has been very responsive and works with us via Zoom to confirm that we understand our options. The training curriculum has a good amount of variety and the 'fake phishing' tests have been effective in evaluating our security awareness.
What do you dislike about the product?
We have not had any issues with KnowBe4.
What problems is the product solving and how is that benefiting you?
We raise the awareness of our staff to the threats we face inside and outside of the organization. Testing shows that the training has had a positive impact in making our organization more secure.
Kevin Mitnick Makes This Training Better Than It Would Be
What do you like best about the product?
Kevin Mitnick shows you not only that you shouldn't do something but shows you why from the attacker's point of view.
What do you dislike about the product?
The training doesn't follow a coherent theme. Since they've acquired so much content from different companies, there is no consistency. Some is good, some is pretty bad.
What problems is the product solving and how is that benefiting you?
KnowBe4 provides our generic annual security awareness training as well as our new hire security awareness training. It's nice to have that taken off our plate. Emails can be sent on a schedule and tracking who has taken the training is super easy.
Recommendations to others considering the product:
The training is good, but not great. Higher tiers of training have more diverse content. It's still a good value for the price, but as they increase the cost, that becomes less true.
Simply Effective
What do you like best about the product?
KnowBe4 Security Awareness Training is simple to use and very effective. The dashboard provides a single pane of glass for everything. The content of the training is up to date and relevant to current trends. Set it one time and forget it; the system will manage everything related to itself.
What do you dislike about the product?
We have yet to find something which we dislike.
What problems is the product solving and how is that benefiting you?
We have increased the security awareness of our users; after using KnowBe4, our phish prone ratio decreased big time.
Best Money Spent. This is the best software to help train your employees!
What do you like best about the product?
Easy to setup and use. Training campaigns can be as easy or complicated as you want them to be.
What do you dislike about the product?
Some automation for testing schedules would be better.
What problems is the product solving and how is that benefiting you?
Employees are your weakest link so training them to recognize scams and phishing attacks is priceless!
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