KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Easy to use!
What do you like best about the product?
Various training materials in the STORE.
What do you dislike about the product?
Not all training materials have a Chinese version. It takes time to get them converted.
What problems is the product solving and how is that benefiting you?
I'm launching an awareness promotion project. Expect the overall awareness level to increase.
Great product!
What do you like best about the product?
I value all of the content that KnowBe4 provides and the flexibility for deployment. Their ability to deliver an entire security education program that makes real-world gains exceeds my expectations .
What do you dislike about the product?
Occasionally I have difficulty whar a specific minor feature I would like is missing. Sometimes I have difficulty finding appropriate training for niche issues I am looking to improve.
What problems is the product solving and how is that benefiting you?
We are solving issues with phishing and general Security Awareness training and testing. Our organization as a whole has learned to report incidents that seem suspicious. Additionally, we can meet security compliance requirements and educate our users efficiently.
KnowBe4 is the way to go!
What do you like best about the product?
The number of various topics to choose from. That and the range: Videos, games, posters, newsletters, Phishing, and training campaigns. Also, The Inside Man is the best series ever and I can't wait for Season 4 to come out!
What do you dislike about the product?
Not being able to create your own phishing or email campaign, draft it and use it. I have a draft, but when I attempted to search for it, I wasn't able to use it.
What problems is the product solving and how is that benefiting you?
We have seen a lot of positive feedback from all departments across our organization. We sent out a training campaign, which was optional and employees were wanting to gain access to KnowBe4 and complete it!
KnowBe4 makes my job easier!
What do you like best about the product?
The training content. Accurate, quality information, and provided in a variety of ways to cater to anyone in the company. It far exceeds the quality of any competitor.
What do you dislike about the product?
What I would love to see added to KnowBe4 is more info graphics with learning material that I can print and post throughout the company. It seems most are simply a "poster", I'm looking for learning content as well.
What problems is the product solving and how is that benefiting you?
The biggest issue we had in the business was thinking Cybersecurity was our problem and not theirs. This has shown our organization that Cybersecurity belongs to everyone!
Recommendations to others considering the product:
Go for it! It adds incredible value!
Great Product and Great Support
What do you like best about the product?
Ease of use, quality of content, updates of content and customer service.
What do you dislike about the product?
Some of the reporting is not exactly on target for what I need, but overall like the available reports and the ability to create some custom ones.
An additional layer of filters would be helpful. For instance, let's say I'm looking at users past due, but I only want to see ones past due by more than a specific period or enrolled on or before a certain date. I certainly can do that filtering in excel after exporting. However, the ability to do it on the website and then email just those filtered would be a nice feature.
Would love to be able to create an ad hoc email on the fly without it having to be a template. So, if I'm emailing a certain subset of people I can send specific information needed to be communicated without creating a template that won't be used again.
An additional layer of filters would be helpful. For instance, let's say I'm looking at users past due, but I only want to see ones past due by more than a specific period or enrolled on or before a certain date. I certainly can do that filtering in excel after exporting. However, the ability to do it on the website and then email just those filtered would be a nice feature.
Would love to be able to create an ad hoc email on the fly without it having to be a template. So, if I'm emailing a certain subset of people I can send specific information needed to be communicated without creating a template that won't be used again.
What problems is the product solving and how is that benefiting you?
It is educating our users on the cyber risks associated with electronic communications. It has brought discipline to our security awareness efforts and enabled us to address some essential security controls.
Knowbe4 is a game changer
What do you like best about the product?
This product is so granular you can control every message, types of messages, and use smart groups. The product saves many man hours and gives you a true assestment of your company.
What do you dislike about the product?
The only thing that is truly something to get used to is the smart groups. We do have a request in to add and and/or button on the smart grroups.
What problems is the product solving and how is that benefiting you?
It is a great phishing tester, we have turned on AIDA a few months ago which has made the phishing emails more directed at the users which is more like an actual test would be. Our percentage originally went up to 25% but we are seeing a drastic improvement since we added this feature.
KB4 InfoSec Awareness Training
What do you like best about the product?
Their phishing platform is very good. We use that to enhance the awareness of our end users through simulated phishing campaigns. The training content is also very good with it's diverse mix of training videos and games. Kb4 does a good job of mixing up the content and adding gamification to the courses. The automation of the programs is very nice.
What do you dislike about the product?
I wish the games were a little more polished. The games use old school flash and midi sound maps which are cute at first but become very repetitive after a while.
What problems is the product solving and how is that benefiting you?
We are solving compliance problems. Security awareness is key for us and this has helped raise awareness across the various business units. We are solving how to make security awareness more interesting and relatable to our end users.
Recommendations to others considering the product:
Think about your security maturity. The Training content inside of KnowBe4 is very good but very mature. For an immature security, this may be too much. Security training should be tailored to meet the maturity level of the staff. KnowBe4's training are very thorough but consider not all staff members are ready and need to be slowly introduced to security.
Very slick training management with an excellent phishing simulation tool.
What do you like best about the product?
The management interface is very easy to navigate and use. There is a decent range of training modules available to suit most businesses. The phishing simulation module in particular is excellent. Setting up and syncing users was also simple, which allowed us to onboard all our staff very quickly.
What do you dislike about the product?
Some of the best video and training modules are locked behind the highest tier subscription, which is fine, except these often find their way through the filters when reviewing a video for a campaign. Some of the video content would be unsuitable for certain environments; depending on your business culture, you might find some of the videos immature in style. There is enough professional content though to cover just about any cyber security awareness training that you need.
What problems is the product solving and how is that benefiting you?
General cyber security awareness training; how to identify social engineering attacks, USB drive safety, internet browsing safety etc. Also phishing training, especially as part of simulated phishing campaigns. It is difficult to keep cybersecurity in the mind of staff, so being able to regularly push out content, and keep them on their toes with phishing simulations, keeps cybersecurity in the forefront of people's minds.
Recommendations to others considering the product:
Highly recommend this service. KnowBe4 also offered an extensive trial, which competitors didn't, which made them stand out.
Great platform with excellent capabilities
What do you like best about the product?
It is an excellent platform for targetting users, proving awareness through tracking uplift in security on a repeat basis through automated means. We hope this will be a great tool for us going forward to make sure our users have a high awareness of the vulnerbailities and targetting this could receive.
What do you dislike about the product?
The LMS systems and the user targetting licensnig is separate. This significantly changes the cost of the tool and almost led to us not progressing with our purchase.
What problems is the product solving and how is that benefiting you?
Improving security awareness around our company
One of the best Security Awareness out there...!
What do you like best about the product?
User friendly and very well demonstrated. Most of the content videos and funny and makes you engage with the content. Content serves to all people irrespective of technical/nontechnical.
What do you dislike about the product?
Lack of up-to-date content sometimes doesn't provide on time. Content must be deep with a few examples which can demonstrate the different scenarios, which help to understand it better.
What problems is the product solving and how is that benefiting you?
Help fight against cybercrimes like information classification, phishing, spam, theft identification, social engineering, password policies, and protecting data.
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