KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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There is a reasone they are the market leader
What do you like best about the product?
Awareness is all about Content - and KB4 has a ridiculous amount of relevant content in all the languages we need ranging from classic "questionnaire" to modern Netflix-style videos. The Phishing simulation is spot on, and the possbility to do both high-level and very low-level edits based on your capabilities and targets much appreciated. Finally, the dedicated customer success manager is very helpful in getting you across the first hurdles.
What do you dislike about the product?
Integration into AD was "painful" despite the seemingly easy tool - configuration is a mess. It would greatly benefit from a GUI that allows selecting what to sync from the AD instead of having to do trial and error.
What problems is the product solving and how is that benefiting you?
We have done awareness training in the past but on a "one-shot" basis only and without any success control. KB4 allows us to start with a structured approach with real success criteria. The modern style content also helps us motivate our employees to actually take the courses and remember the content.
Recommendations to others considering the product:
Get your free test drive and take a look at the Mod store with all their Content - you will be entertained for days
Useful and updated to perform the Security Awareness Training
What do you like best about the product?
The content is updated and have a library with examples to create campaigns
What do you dislike about the product?
The templates are challenging to customize. For example, including your corporate colors or logo could be difficult.
In addition, if you want to create one campaign and then update the content when new content is available, you can't do it; you have to create a new campaign.
In addition, if you want to create one campaign and then update the content when new content is available, you can't do it; you have to create a new campaign.
What problems is the product solving and how is that benefiting you?
Mandatory Training, phishing campaigns, report phishing button, monthly communication campaigns.
Benefits: overdue tracking users and creating unique campaigns for phishing clickers.
Benefits: overdue tracking users and creating unique campaigns for phishing clickers.
Recommendations to others considering the product:
A Live chat would be great, we don't allow the upload of Screenshots and would be useful a live chat to solve the issues.
Provides visibility into security posture from a first line of defense perspective
What do you like best about the product?
The integration with our current security tools,
What do you dislike about the product?
No industry benchmark data for training,
What problems is the product solving and how is that benefiting you?
User awareness of evolving cyber threats,
KnowBe4 is an effective easy resource for prepairing anyone for security threats.
What do you like best about the product?
The wide variety of pre-made templates allow you to randomize a vast collection of emails to send to users. The freedom to just let KnowBe4 run and not have to worry about constantly adminstrating it.
What do you dislike about the product?
There are a lot of different links in KnowBe4 that take you to similar areas but don't give you the same abilities. Ex: when trying to view the results of a phishing campaign, there are at least three different ways to view the users, and they all have various limitations.
What problems is the product solving and how is that benefiting you?
Users are considerably more aware when it comes to suspicious emails—the number of emails that get reported increases every cycle of the campaigns. The best benefit KnowBe4 offers is: after set-up, it is virtually hands-free.
Recommendations to others considering the product:
It is likely the best security awareness training company on the market.
KnowBe4 does an excellent job as a phishing trainer
What do you like best about the product?
The feature I like best with KnowBe4 is their phish-rip feature. The phish-rip feature allows us to scan all our user's emails to delete phishing and spam emails automatically.
What do you dislike about the product?
I dislike not knowing how to use all the features. I feel I could do more with more training. Sure, I could read through all the KnowBe4 documentation, but I would rather have quick videos to show me how to utilize the product features more.
What problems is the product solving and how is that benefiting you?
We are finding IOC's effectively and can mitigate them as they come in. Specifically, we are able to block malicious senders and extract malicious URL's that we can block with our security tools.
KnowBe4 - Great tool that impacts the user side of security
What do you like best about the product?
I believe that the KnowBe4 training on phishing, social engineering, and other user focused security is very helpful and helps improve our security posture.
What do you dislike about the product?
Sometimes the required training with deadlines comes at very busy time that adds to a busy schedule.
What problems is the product solving and how is that benefiting you?
We use KnowBe4 to educate users on how to spot a phishing attack, how to avoid social engineering scams and more. I believe we are seeing an increased level of awareness in our user community.
Highly recommended one of the best I have tried
What do you like best about the product?
It contains a wide variety of very useful tools and good support for users, quite intuitive and very helpful. The handling of the tool has been of great help for the diversity of personnel that we manage, this has been of great help to us, the platform is accessible and allows us to keep a review of our progress this training follow-up makes us see our strengths and weaknesses about our knowledge in this new digital era that has encompassed us and that many people now use as a lifestyle
What do you dislike about the product?
In truth, we have not had many inconveniences to report, they have not been enough situations for us to stop liking them. generally language support has been one of the biggest things that has affected us but it is not something that relevant, For example the training videos have some kind of delay in the subtitles but it is not relevant
What problems is the product solving and how is that benefiting you?
Intrusion problems, mishandling of information, disorder that has put security at risk have been solved. This has helped us to maintain a better order and peace of mind regarding the handling of information, staff have managed to identify various circumstances of attacks that generally occur and have been overlooked most of the time.
Recommendations to others considering the product:
Very good tool that helps them to train with real life examples and improve safety in daily life
Great help for security training!!
What do you like best about the product?
It has a lot of content in several languages. It allows to create training campaigns and reminds managers automatically. It allows to do simulated phishing exercises.
What do you dislike about the product?
Maybe the metrics could have ways to be more granular (or detailed).
What problems is the product solving and how is that benefiting you?
All the employees, contractors and directors can be fully trained which not only lowers the risk of the organization but also help us to comply with regulations.
Knowb4 excellent platform for Cyber Security training
What do you like best about the product?
Easy to use and adminster. Excellent Analytics to help guide decisions
What do you dislike about the product?
I wish they had a more k-12 focus for compliance training. See the company "safe schools" You all do a better job and would love to have knowb4 for everything
What problems is the product solving and how is that benefiting you?
We love the monthly phishing campaigns. It is really helping our employees to be vigilant about what emails they click on when they read their emails.
Very solid solution for our Phishing training!
What do you like best about the product?
Content is very good. Deployment was easy and reporting is solid. Ability to select and tweak phishing programs and complexity and focus on more "click happy" users.
What do you dislike about the product?
Some of the Phishing campaigns are a bit too obvious (almost too easy) and while the "learning" that accompanies the user who fails to detect the phish is good, it could have a little more professional appearance...but it is effective.
What problems is the product solving and how is that benefiting you?
Phishing and Social Engineering of our technology users. We selected KnowBe4 to test our user populations base knowledge and have since ramped up our campaigns to consistently test/phish and educate. Our click-through numbers have dropped dramatically (50-60% fewer clicks).
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