KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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What's not to love about KnowBe4?
What do you like best about the product?
The best collection of Phishing templates and educational materials all in one place. It is so easy to get training material to end users or setup a phishing campaing.
What do you dislike about the product?
Sometimes the reports available leave a little to be desired. Another thing would be able to easily add an email address to a user. We had to create fake emails since not all users have company emails. But then sometimes users end up getting emails and we would have to create a new user and then merge the two users. A little cumbersome and time consuming. It would be nice to be able to just add an email address as the primary email so they can be part of the phishing campaigns since it uses the primary email and not the alias.
What problems is the product solving and how is that benefiting you?
Knowbe4 allows us to easily create a phishing campaign or send out training education materials. From videos to posters and emails, knowbe4 gives you what you need to be able to educate users.
KnowBe4 Training Platform - Best out there by far
What do you like best about the product?
The platform is intuitive and provides many ways to help you get everything up quickly. Analyzing user training, both phishing and security awareness, allows us to provide easy metrics to upper level leadership on how the program is progressing.
What do you dislike about the product?
They do need some work regarding security awareness training reporting by group. We have found that gathering historical data by group/department is slightly cumbersome compared to how easily it is obtained for phishing based tests.
What problems is the product solving and how is that benefiting you?
They help us solve two major problems. The first is covering specific security topics mandated by various cybersecurity frameworks that we adhere to. The second is by automated phishing tests which helps maintain a high level of competency on our end users without overburdening security staff.
A must have service for any organization
What do you like best about the product?
This training platform is so vital to the safety of our business. I like that we can ramp up the complexity over time. The best feature is the ability to review results with end users who fail a phishing campaign. You can reopen the email they clicked on, then turn on the red flags function which shows what the user should have picked up on. We meet with each of our employees who fails a phishing campaign and review what they opened. As a result, we have seen a significant improvement in our phishing campaign score, which we know is protecting our environment from bad actors. Could not recommend this service more.
What do you dislike about the product?
I wish there that users were immediately launched into an educational video after failing a phishing exam. It would be great if this video were tailored to the exploit they fell for. We can do this training with the end user after the fact, but if it were instant, that would be great.
What problems is the product solving and how is that benefiting you?
We have a large sales staff and receive hundreds of customer inquiries daily from small mom-and-pop businesses. We frequently receive questionable content via email, and this service helps educate our users to be careful with what they click on. This benefits our organization tremendously, as no technical control is as valuable as good end-user training.
KnowB4 review
What do you like best about the product?
having central location to consolidate our training for end users and seeing campaign feedback
What do you dislike about the product?
nothing, the only downside would be the gui of the web app can be comfusing for some, ive seen co-workers who couldnt figure out how to clear out a campaign after 6 months.
What problems is the product solving and how is that benefiting you?
phiishing, scams, email..what to watch out for
KnowBe4 Security Awareness Training
What do you like best about the product?
I like that the program is fairly automated. Just setup your Phishing Tests and monthly Training and off you go. I also like that content is added or updated pretty frequently.
What do you dislike about the product?
Our end users do get tired of the constant training, but that happens with a lot of training programs.
What problems is the product solving and how is that benefiting you?
This adds a line of defense, the user, into your security program. Having trained end users definitely helps to stop them from opening/clicking on things when they shouldn't.
KnowBe4 company review
What do you like best about the product?
the ease of access to the system and ability to find things on the portal with ease. the campaign and modstore have a great variety to choose from and are helpful to our employees
What do you dislike about the product?
some of the posters or flyers for use seem to be a bit easy, as in not as informative or child-like for company use. maybe get a way to get our company logo into campaigns
What problems is the product solving and how is that benefiting you?
phishing being the most targeted attack to companies, the campaign created to train employees has been effective and helped lower our company risk score and stay safe.
It´s been a useful tool for cibersecurity trainning and awareness program.
What do you like best about the product?
Trainnig is very useful and individual risk scoring.
What do you dislike about the product?
AD sincronization .. user reduced view of risk .. and risk management should be more flexible and formula should be indicated more clearly
What problems is the product solving and how is that benefiting you?
Trainning and phishing simulation.
Great platfrom, easy to manage with a lot of automation
What do you like best about the product?
The automation part, integration with o365 and PhishER. All items are linked together and you can donwload content for local digital signage and creating awareness.
What do you dislike about the product?
PhishER is a bit limited and should recognize early reported messages which are the same. Some games are difficult to perform for end users which are not into games at all.
What problems is the product solving and how is that benefiting you?
Repetative awarness sessions around topics which are very easy to understand for specialist, becomes also easy to understand for not IT colleagues due to the simplicity of the training content.
Overall the training and instructors are very clear and good in delivering the right content
What do you like best about the product?
The topics are very well choosen, they are clear and not to hard for users without any technical background.
What do you dislike about the product?
At this point i havent come accross anything i did not like during these trainings
What problems is the product solving and how is that benefiting you?
Th eknowb4 training is helping to fill in a knowledge gap for a lot off people. For me as a CISO i love the proffesional help i am getting to do so
great multimedia content
What do you like best about the product?
vast amount of videos, posters, various trainings that are localized into our language. Grat platform, easy to use. Affordable pricing. We have not checked competitors, knowB4 does it all.
What do you dislike about the product?
Nothing :) We are fully satisfied. Everything works well. Our requirements are fully covered.
What problems is the product solving and how is that benefiting you?
Continuous delivery of awareness. We as IT guys are not that creative so its good that we have pre made content that covers important topics.
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