Symmetry Systems DataGuard
Symmetry SystemsReviews from AWS customer
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Excellent Tool for Managing GDPR Compliance
What do you like best about the product?
I find DataGuard to be very intuitive, which helps keep things straightforward. I appreciate the visual charts that allow me to see progress against various actions. I also like how I can share tasks and actions with colleagues in the organisation. The onboarding process was fantastic, and everything I've seen so far has been really good.
What do you dislike about the product?
We have been using DataGuard for 1 months and so far so good.
What problems is the product solving and how is that benefiting you?
I use DataGuard to manage GDPR processes, providing complete visibility of compliance across functions, ensuring all processes are reviewed and captured, and identifying any gaps.
Automation, Scalability, and Flexible Templates That Fit the Business
What do you like best about the product?
Automatization, scalability and possibility of adjusting templates to the business needs.
What do you dislike about the product?
The support times for integrated tools (Filerskeepers, Aosphere) isn't great. Also, the AI roadmap included in our package is not clear.
What problems is the product solving and how is that benefiting you?
It is helping our company to manage business globally, and support with customer value.
Effortless ISO 27001 Certification with DataGuard
What do you like best about the product?
I find DataGuard super easy to work with, which is really important to me. Their platform made it really easy for us to get all of our documentation in line for ISO 27001 certification. I also really appreciate how DataGuard consolidates all of our data, evidence, proofs, and documentation in one spot in a uniform fashion. The initial setup was pretty easy, especially since we did single sign-on, which made it really easy.
What do you dislike about the product?
There was nothing we could do say negatively about that platform, it worked perfectly for our company.
What problems is the product solving and how is that benefiting you?
DataGuard makes it really easy to get all our documentation in line for ISO 27001 certification, consolidating evidence, proofs, and documentation in one spot in a uniform fashion.
Efficient, Confidence-Boosting DPO Service
What do you like best about the product?
I like the ease and simplicity of the support, which provides a quick turnaround and gives me confidence. It saves me time as the head of compliance, making it easy to email and outsource issues. The initial setup was very quick and easy.
What do you dislike about the product?
Nothing, the team have been great so far
What problems is the product solving and how is that benefiting you?
DataGuard helps with SAR, DPIA, LIA, and vendor queries. It saves me time as head of compliance with easy email support and outsourcing issues. The simplicity and quick support turnaround boost my confidence.
Efficient Data Protection and ISMS Solution
What do you like best about the product?
I appreciate the direct connection to dedicated contacts at DataGuard, which really facilitates communication. The straightforward solutions they offer are very helpful, and they demonstrate remarkable flexibility. Additionally, I found the initial setup of DataGuard to be very good and well-supported.
What do you dislike about the product?
Sometimes delayed feedback. Occasionally, responses to inquiries take a bit longer than desired.
What problems is the product solving and how is that benefiting you?
I use DataGuard for ISMS consulting and data protection and appreciate the SaaS platform for training, data storage, and document templates.
DataGuard: User-friendly dashboard and proactive, competent data protection support
What do you like best about the product?
DataGuard convinces us on multiple levels. The clearly structured, user-friendly dashboard quickly provides us with a good overview of relevant topics and noticeably eases our daily routine.
I also appreciate the professional competence of the contacts. They respond reliably and promptly, while also bringing a deep understanding of our data protection issues.
I also appreciate the professional competence of the contacts. They respond reliably and promptly, while also bringing a deep understanding of our data protection issues.
What do you dislike about the product?
that we didn't find them much earlier.
What problems is the product solving and how is that benefiting you?
A major advantage is the high level of legal certainty: We continuously receive up-to-date assessments of legal changes as well as clear, practical recommendations for action, so that we remain compliant at all times. In addition, the structured documentation ensures that examinations, audits, and internal coordination run significantly more efficiently, transparently, and overall more smoothly.
The comprehensive range of services – from taking over all data protection issues to creating individual policies and continuously monitoring legal changes – is accompanied proactively, transparently, and professionally. Overall, I find the collaboration to be well-organized, reliable, and clearly structured.
The comprehensive range of services – from taking over all data protection issues to creating individual policies and continuously monitoring legal changes – is accompanied proactively, transparently, and professionally. Overall, I find the collaboration to be well-organized, reliable, and clearly structured.
Great Consultant Approach, Especially External DPO Onur Turhan
What do you like best about the product?
The good apporach of the consultants. ..
What do you dislike about the product?
Some feautures of the platform at not easy to use.
What problems is the product solving and how is that benefiting you?
They are helping us to archive compliance and get certified in the ISO standards 27001
Exceptional Support and Flexible Service
What do you like best about the product?
I like that DataGuard provides DPO services which assist with ad hoc advice, reviewing our documentation, providing points of improvement, and audits. I appreciate the data policy templates they offer. I also value the flexibility with no limit on the time they spend with us and their ability to assist using different methods like email or Teams calls. Having weekly catch-ups with our DPO and by always being available via email is great because it means we can rely on quick responses in our fast-paced business.
What do you dislike about the product?
Nothing that I dislike. However, during difficult tasks like ROPA, perhaps more time in understanding what each question would be useful. Perhaps a mini training session on what a ROPA is, the purpose, and what information gathering needs to be done before the ROPA.
What problems is the product solving and how is that benefiting you?
DataGuard assists in updating policies, identifying gaps in documentation, giving ad hoc advice, providing audits, and templates. We rely on quick responses in a fast-paced business.
ISO 27001 Consultancy and Support from DataGuard
What do you like best about the product?
DataGuard provides a wealth of useful information with regard to security / compliance around ISO 27001. This has been instrumental in our organisation meeting the ISO 27001 standard.
What do you dislike about the product?
There isn't really anything I dislike about DataGuard.
What problems is the product solving and how is that benefiting you?
We didn't have the in-house experience to tackle the ISO 27001 standard. DataGuard consultants helped us to understand what was required to meet the standard.
Reliable data protection partner with potential for improvement in the UI
What do you like best about the product?
I appreciate the extensive support from DataGuard, especially in the areas of data protection and ISO 27001 support, as well as in internal audit processes. The training videos and the templates for ISO are extremely helpful and contribute significantly to the efficiency of our compliance management processes. Particularly noteworthy is our IS 27001 consultant Stephan Trenker, who makes a great contribution with his expertise and support. Additionally, the initial setup process with DataGuard was very simple, which made the transition and implementation seamless. This, combined with its useful features, makes it very likely that I would easily recommend DataGuard with the highest rating of 10.
What do you dislike about the product?
In the DataGuard portal, I see great potential, but the current UI is not yet optimal for me. I would like a more intuitive navigation and a sleeker design.
What problems is the product solving and how is that benefiting you?
I use DataGuard as a central partner for data protection and information security, especially for managing ISO 27001 and internal audits. The training videos and templates significantly facilitate our processes.
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