Procore
ProcoreReviews from AWS customer
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Powerful Tool, but Overcomplicated and Overpriced for most companies
What do you like best about the product?
The upsides are clear and why you are here in the first place and most likely why you are reading this review.
The ability to micromanage a team and everything involved in a project is top notch. There are many ways to dumb down the software and get what you want out of it, however there are 5 ways to accomplish the same thing in the software and I suggest learning all of the ways and figuring out the easiest and simplest ways to use things for your less tech savvy team members. For example when an issue comes up on site, the person can either 1. upload a photo 2. create an RFI 3. Open a correspondence 4. Create a task 5. Create a punch item 6. Attach a photo to a drawing. 7. Punch Pin a drawing...Take your pick there is 10 ways to do 1 thing in this software and 3 of them are automatable.. kind of complete overkill but really excellent for a tech savvy and automation orientated company.
Integration is pretty smooth. However no one ever uses it on our team when I need them too and it causes it to be a bit unorganized and behind on most tasks so frequency of use is important.
Customer Support is usually pretty decent
The ability to micromanage a team and everything involved in a project is top notch. There are many ways to dumb down the software and get what you want out of it, however there are 5 ways to accomplish the same thing in the software and I suggest learning all of the ways and figuring out the easiest and simplest ways to use things for your less tech savvy team members. For example when an issue comes up on site, the person can either 1. upload a photo 2. create an RFI 3. Open a correspondence 4. Create a task 5. Create a punch item 6. Attach a photo to a drawing. 7. Punch Pin a drawing...Take your pick there is 10 ways to do 1 thing in this software and 3 of them are automatable.. kind of complete overkill but really excellent for a tech savvy and automation orientated company.
Integration is pretty smooth. However no one ever uses it on our team when I need them too and it causes it to be a bit unorganized and behind on most tasks so frequency of use is important.
Customer Support is usually pretty decent
What do you dislike about the product?
Putting the absurd pricing structure to the side, one of the biggest downsides of Procore is its complexity. The platform offers a staggering array of tools and features, many of which go unused by companies with more straightforward needs. For businesses that don’t have dedicated project management teams or tech experts, navigating through Procore’s interface can feel like a full-time job. What’s meant to streamline workflows often ends up creating confusion, and many users find themselves spending more time figuring out how to use the platform than actually managing projects.
Training employees on the software can take a considerable amount of time, and even then, some features can still be underutilized. Instead of providing a simple, intuitive solution to manage construction projects, Procore often feels more like a complex enterprise tool designed for much larger organizations with the resources to properly leverage its full potential.
Implementation is Impossible with older subs who are used to doing things their way. Needs to be extremely barebones for them to use it.
Training employees on the software can take a considerable amount of time, and even then, some features can still be underutilized. Instead of providing a simple, intuitive solution to manage construction projects, Procore often feels more like a complex enterprise tool designed for much larger organizations with the resources to properly leverage its full potential.
Implementation is Impossible with older subs who are used to doing things their way. Needs to be extremely barebones for them to use it.
What problems is the product solving and how is that benefiting you?
Procore actually ended up creating more problems than it solved so far.
A great portal for information, updates and the ability to direct submit
What do you like best about the product?
What we like best with Procure is having project control with specs, schedule and communication at a glance.
What do you dislike about the product?
There is not much yet discovered that we find unfavorable or dislike.
What problems is the product solving and how is that benefiting you?
Oversight and client communication as a tool is essential and Procure allows for a more seamless production.
Procore has made everything easy to handle for my 70 million dollar project.
What do you like best about the product?
The most helpful thing about Procore is having everything in one place. From contact information of everyone involved in the project to punch list in one work flow.
What do you dislike about the product?
The least helpful thing in Procore would be when viewing plans through a web browser. Sheets seem to lag when viewing them through a web browser. Using the Procore app does not have this issue.
What problems is the product solving and how is that benefiting you?
One problem that Procore helped me solve was the punch list for my projects. Before using the punch list feature on Procore, our engineers would take their own notes and send that list to the architect. The architect would then send a PDF to us and then we would send that list to our subcontractors. This would make it hard to track open and closed items since there was not really a good way to filter the list. Procore punch list made the process way easier and more efficient by having the list in one place. It was easy to filter all the items by scope, unresolved, open, and closed, which was a time saver for us. I can go on with regards to this specific feature but Procore has been easy to use and user friendly to new people that have never used Procore.
Procore improves local government road and bridge project delivery
What do you like best about the product?
Procore provides all the tools to successfully deliver construction projects in one platform. The software has unlimited licenses and unlimited data storage. The mobile app is easy to use. The Procore finance tools are tools are powerful, and owners can manage their entire portfolio of projects in one place. Procore continuously strives to improve the product with new updates and features.
What do you dislike about the product?
The owner experience needs some improvement. The daily log tool needs to be to be directly connected to the finance tools. The workflows are good but need improvement so that they can be customized by contract not just by project.
What problems is the product solving and how is that benefiting you?
Contracts, invoicing, financial and project management all occur in the same system.
Procore for Inspections
What do you like best about the product?
I enjoy the ease of having everything in one location. I can take photos from my phone or tablet and not have them take up memory on my phone. I changed my "App Preferences" to not store on device. I take my photos directly in the App and it cuts out a step.
Using it daily, i like the ease of adding notes in real time to my daily log with the app.
When I have had questions on how to implement the use of reports into schedule, customer support was very responsive and helpful. They were able to answer my questions quickly.
Using it daily, i like the ease of adding notes in real time to my daily log with the app.
When I have had questions on how to implement the use of reports into schedule, customer support was very responsive and helpful. They were able to answer my questions quickly.
What do you dislike about the product?
A minor inconvenience is that there is not an option for multiple daily logs for a single day. When working a large job with multiple inspectors we have to share a log
What problems is the product solving and how is that benefiting you?
Procore allows all information, including photos, Daily logs, drawings, and documents to be kept and accessed from one place by everyone involved in the project.
State of the Art Construction Management Tool
What do you like best about the product?
ERP integration and reporting has been useful
What do you dislike about the product?
Still wish the tool was a bit more user-friendly and efficient
What problems is the product solving and how is that benefiting you?
Maintaining a single source of truth for project documentation
Takes some time to get the hang of, but customer service is VERY good at helping with any questions.
What do you like best about the product?
I like the drawings, daily log, and directory tools. Customer Service is 10/10.
What do you dislike about the product?
Too many tools, takes a while to get the basics down.
What problems is the product solving and how is that benefiting you?
Any new questions that I have, customer service is always there right away to live chat and help.
Great System to use for construction tracking
What do you like best about the product?
The ease of use with all available modules that are available in Procore
What do you dislike about the product?
How Procore is still developing and not 100% when it comes to interfacing with other programs.
What problems is the product solving and how is that benefiting you?
Procore ass helped with putting multiple aspects of construction in one place to help reduce the back and forth of going to multiple programs.
Powerful, Straightfoward
What do you like best about the product?
I really like the Permission Templates, this is incredibly helpful. My customer support experience was also excellent.
What do you dislike about the product?
The downsides are it is a powerful program, so it can get overwhelming.
What problems is the product solving and how is that benefiting you?
Our entire company is powered by Procore. Helps us with Project Management on Precast Concrete Buildings. As well as quality control on the panels.
Informative but pretty dull
What do you like best about the product?
field worker certification gave Exposure to the program
What do you dislike about the product?
field worker certification wasn’t very interactive, but there is probably more in depth tutorials in other courses
What problems is the product solving and how is that benefiting you?
Benefiting me by helping me obtain credits in my apprenticeship and will help me cover my butt in the field while maximizing communication, efficiency and all that good stuff in the field.
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