Procore
ProcoreReviews from AWS customer
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Great System
What do you like best about the product?
The interface and all of the different features
What do you dislike about the product?
How long it takes to upload drawings. Not being able to change the categories on the open issue module. We need more options than the ones available.
What problems is the product solving and how is that benefiting you?
Document Organizations
Procore is very ineffective
What do you like best about the product?
Everyone in this office and everyone on the contractor side hates procore because it is very hard to use. Transmittal feature sucks too because you have to "add" the document after you already uploaded it.
What do you dislike about the product?
Everything. I had a lot of issues with Procore since day 1 of using it. I contacted the design team and support team but nothing could be resolved. I was given excuses of saying it is impossible to make the changes I am asking and that I have no right to make any request for changes as I am ONLY a project admin . ONLY the COMPANY admin can make request changes but the Company admin rarely uses Procore on a daily basis. The project admins use Procore on a daily basis and cant make any requests. My request to me is very simple because all I asked for is to make sure that if the RFI or Submittal signature line at the bottom to be on the same page as the rest of the content. As the issue is that 99% of the content when printed out is on page 1 but the signature and only the signature line is on page 2. This looks very weird and I asked for this to be fixed. There were also many things I asked for such as multiple reviewer to be assigned in as Ball in Court for RFI and other features I deem as important to my job. Every time I ask i was denied or asked to put it in as an idea. After a year none of these issues have been resolved and procore is still very not flexible.
What problems is the product solving and how is that benefiting you?
We are the construction managers of this project but we don't see any benefit of Procore. The only reason we use procore is because we are told to use it. We only use it to track official documents and nothing else.
Recommendations to others considering the product:
Load screen is very slow, implementation is very slow, very hard to use, not flexible, pay app is hard to modify especially if changes were done on a previous pay app or new modifications of the scope.
Great Program!
What do you like best about the product?
We like the prime payment application generation feature as well as the subcontractor payment application generation feature. Also the fact that Procore will customize any form to your company is outstanding. In our case, they customized our subcontract and that makes life much easier when trying to issue subcontracts to subs.
What do you dislike about the product?
Too many clicks to get to a certain place and if you click on the company name in certain screens it completely redirects you. I also think it would be helpful if after you've bid the project and you select the winning bidder, then that information automatically gets uploaded into the project when you create it.
What problems is the product solving and how is that benefiting you?
Procore is a one stop shop for all of your project needs. We have been able to save a ton of time when it comes to payment applications and subcontracts agreements from the old way we did things. We love the payment applications process for the prime contract as well as for subcontractors. We used to have to worry about subcontractors keeping track of their payment applications from month to month, but with Procore everything is stored online and the subcontractors can't screw anything up anymore. We also like how Procore is constantly changing their software based on comments and feedback they receive from the industry. Now their prime contract has the option to have a guaranteed maximum price component, which is extremely helpful.
Recommendations to others considering the product:
Highly recommend this product if you're in the construction field.
Execellent way to keep track on a huge project.
What do you like best about the product?
I really like that we can upload photos and we can make corrections on the drawings as needed right in procore, and have them approved by the owner with a touch of a button.
What do you dislike about the product?
Sometimes the process of uploading is a little slow, but other times it is at a timely matter.
What problems is the product solving and how is that benefiting you?
With Procore our subcontractors are more aware of the changes being made on the featured project, and are more aware of the progress being made to complete the project. The great benefits of having procore is having the subs and also the owners see what is needed of the project so it can be a smooth process.
Procore really brings everyone together in one, cohesive space.
What do you like best about the product?
Submittal process and that the GC on site can upload images.
What do you dislike about the product?
Way email chains are received, some people are left out of the users don't know how to use the program.
What problems is the product solving and how is that benefiting you?
Communication between submittals, and also getting live photos up online.
Recommendations to others considering the product:
Make sure everyone is on board first. We have a structural engineer that doesn't like the wording in Procore's licensing agreement, and they refuse to work with it. Which, makes it difficult for us to work with them now.
APM
What do you like best about the product?
RFIs, Submittals. Meeting minutes. Plan markups
What do you dislike about the product?
Lack of formatting (like a word processor)
What problems is the product solving and how is that benefiting you?
Document Coordination and tracking. RFIs, Submittals
Recommendations to others considering the product:
Procore is a great tool for tracking documents. It can be frustrating at times due to formatting issues.
Positive experience
What do you like best about the product?
The real time, up-to-date information that is shared to everyone associated with the project.
What do you dislike about the product?
I really don't have any dislikes. I am very pleased with the system.
What problems is the product solving and how is that benefiting you?
We use Procore for all of our construction projects. Biggest benefit is having all project related information in one location, real time and available for all team members.
Still feels like a beta platform
What do you like best about the product?
Drawing feature allows attaching RFIs, submittals, punchlist items, pics, etc.
What do you dislike about the product?
Cannot publish all redlines with one click, RFIs not business days only, editing details of submittal and RFIs and responding at the same time is not integrated well enough into one email update. Emails do not clarify exactly what was updated.
What problems is the product solving and how is that benefiting you?
Increased efficiency in communication and delegation of construction issues.
Best management system for the GC world
What do you like best about the product?
Super easy to use. The app is great. My field users picked it up in no time. Also the training features are great.
What do you dislike about the product?
Integration features with my accounting system
What problems is the product solving and how is that benefiting you?
Accountability. Procore cuts through the subjectiveness. It holds people accountable because you can easily see where people are in a process.
Mobile capabilities are priceless.
What do you like best about the product?
How all of the data ties to your daily reports. Able to tell a complex story with photos, graphics, etc. which simplifies things greatly.
What do you dislike about the product?
In the submittal processing function there is some double entry that happens in the main data field then re-entry in the processing field at the bottom. Would be nice if some of these fields were linked (mainly in the dates).
What problems is the product solving and how is that benefiting you?
Mobile photos, call notes, drawings, specs and submittal at a touch.
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