Procore
ProcoreReviews from AWS customer
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User friendly
What do you like best about the product?
Instructional Videos are very intuitive and make it easy to use.
What do you dislike about the product?
The change order module. I find there are many unnecessary steps
What problems is the product solving and how is that benefiting you?
Photos and daily logs have proven to be very useful. Allows realtime updates to the project manager
Recommendations to others considering the product:
Watch the tutorials.
I am a Project Manager within ProCore.
What do you like best about the product?
My primary reason for my answer regarding ProCore would be the overlay of all the drawing set(s), but then also the ability to break all of the drawings out for other purposes. Then secondly I enjoy having all of my other documents in my specific file structure.
What do you dislike about the product?
I wish that we were able to function better within the drawings on the computer. In fact, I use my iPad to look at plans even though I am in the office. Secondly, I would prefer that everything was within ProCore instead of having 3rd party applications in order to sync information.
What problems is the product solving and how is that benefiting you?
ProCore has wonderful tech support. Specifically setting up custom budgets and reports. I have received wonderful attention to my issues(s) and getting resolutions through the chats that I've had.
I'm a project manager
What do you like best about the product?
Submittals. The submittals system keep tracking and storing all responses from different parties including the owner and architect, the whole consultant team, very nice.
What do you dislike about the product?
Everything is good so far. I haven't feel anything bad about Procore. I do have some questions, but it is easy to get in touch with Procore technician. Problems have been solved in a timely manner.
What problems is the product solving and how is that benefiting you?
Procore has a very good submittal tracking system. It reduces the response time.
Recommendations to others considering the product:
Very good construction software.
GREAT SOFTWARE THAT KEEPS IMPROVING
What do you like best about the product?
The best is the customer service in my humble opinion. The "live chat" feature has never let me down, the prompt help to troubleshoot any "project manager dilemma" is priceless. PROCORE provides me with an expert to help me out of a jam on the spot, every time without fail.
What do you dislike about the product?
There is an incredible amount of flexibility built into PROCORE. If your company does not have a clear operations procedure it can lead to some level of chaos trying to figure out how to utilize the program. I feel every company should have someone with operational and accounting expertise, to set up and maintain PROCORE (templates, procedures, training etc) that caters specifically to your company, at that point some of the additional unused features need to be turned off to simplify and streamline the processes.
*Bonus dislike - schedule module I feel is currently the weakest link. We create and maintain schedules outside of PROCORE that we upload and display to users. The PM should be able to create and maintain a schedule all inside PROCORE, which would be very impressive (not to mention $$$ saved not having to rely on external software licenses).
*Bonus dislike #2 - submittal builder feature from specifications not working. Perhaps the issue is rooted in the specs written by Architects not being formatted in a PROCORE friendly fashion, how can this ever be fixed?
*Bonus dislike - schedule module I feel is currently the weakest link. We create and maintain schedules outside of PROCORE that we upload and display to users. The PM should be able to create and maintain a schedule all inside PROCORE, which would be very impressive (not to mention $$$ saved not having to rely on external software licenses).
*Bonus dislike #2 - submittal builder feature from specifications not working. Perhaps the issue is rooted in the specs written by Architects not being formatted in a PROCORE friendly fashion, how can this ever be fixed?
What problems is the product solving and how is that benefiting you?
Construction project management "day to day" is centralized - it provides all the tools i need to project manage any size construction project quite efficiently (submittals, instructions, rfi's, change orders, budget forecast etc). Gone are the days of clunky Microsoft spreadsheets that we used to handle those tasks. I find that I can keep up with the admin of a 50million $ job without a project coordinator to handle these tasks (though it's always nice when a PC does them)
Great Software
What do you like best about the product?
The organization that Procore provides as a whole for very large construction projects. Drawings, RFI's, Submittals and the Financial Tools make keeping up with any project a breeze.
What do you dislike about the product?
The AIA payapp needs to have more columns, you cannot see what "New Materials" are being billed for in a month as it adds that to the "Materials currently stored" when printed.
What problems is the product solving and how is that benefiting you?
The biggest value we have found by adding Procore to our daily management has eliminated weekly meetings with our corporate staff as they can see EVERYTHING in real time.
Excellent Software Construction Management
What do you like best about the product?
Accessibility through mobile app, helps to maintain updated data.
What do you dislike about the product?
Change Order and Budget part has a lot of internal steps
What problems is the product solving and how is that benefiting you?
Reconstruction process
Project Management Refined
What do you like best about the product?
Procore has delivered on the promise of centralized project management. The most perplexing issue confronting any company that manages any project is the consolidation and organization of information. Most projects have this issue in copious amounts. Procore makes the relation of items simple i.e. RFI to plans, RFI to Change event, email to each item !!!!!
What do you dislike about the product?
The system still needs work to accommodate Specialty contractors. Procore is working on this at a breakneck pace and has made tremendous progress. I would still recommend this to my peers
What problems is the product solving and how is that benefiting you?
Again, consolidation and connection of information is key to successful project information flow. We have used the systems to control our billing process, Submittals, Contracts, budgets. We continue to find uses in our operations
Great Tool for Project Management
What do you like best about the product?
Organization of information, providing you a history of each items and response, divided per submittals, RFIs
What do you dislike about the product?
sometimes has a delay in sending notifications and emails from procore.
What problems is the product solving and how is that benefiting you?
Organization of information, providing you a history of each items and response times from the parties involved.
Procore is a very helpful tool in the field
What do you like best about the product?
Procore is very helpful with keeping track of the day to day situations we deal with on site. It is an incredible organizational tool and has everything you need to keep the work flow steady.
What do you dislike about the product?
The interface is sometimes buggy when switching between different tools. It occasionally does not save the notes that are entered into the daily log. The app is difficult to use the drawings editing.
What problems is the product solving and how is that benefiting you?
Better keeping track of the labor hours and which company. It saves time rather than always hand-writing the login sheets and recording every event by hand. The multiple location selection is also very helpful on a multi level job.
Recommendations to others considering the product:
Take the time to learn about procore so you can take advantage of all of it's tools
Procore is a great end user experience, if a little costly.
What do you like best about the product?
The UI, Support articles, live support, training, iOS applications, and overall best-in-class software. This is truly the best construction software on the market today.
What do you dislike about the product?
The price. You get what you pay for with Procore, but for additional features such as open API integrations with other companies, it can get even more costly to fully integrate everything that you may want to have integrated. Moreso than the overall cost is the way they are not transparent with their pricing structure and discounts. Volume-based pricing is a real struggle for some companies to deal with. Also, inconsistent price hikes year over year that you have to negotiate through every time are less than ideal.
What problems is the product solving and how is that benefiting you?
Consistent performance in document management. No longer do you have to rely on an ever-increasingly shaky Bluebeam studio software, or have a mixture of applications to try and access those drawings and other tools remotely/mobile. The additional built-in features such as Punch Lists, T&M Tickets, and more are great.
Recommendations to others considering the product:
Negotiate and negotiate hard on pricing structures and discounts. Once you get it all setup, you are going to want to get even more things integrated, so be mindful of the costs of those before you dive in.
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