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Automated Image Backup and Deployment Made Easy
What do you like best about the product?
Image backup and deployment with automation.
What do you dislike about the product?
There is too much for me to learn. :)
What problems is the product solving and how is that benefiting you?
Time Saved with Onboarding
Flexible, Forward-Thinking Remote Access—NinjaOne Connect Stands Out
What do you like best about the product?
What I like best about NinjaOne is how flexible and forward-thinking the platform is. They support multiple remote access tools like Splashtop and TeamViewer, which gives us options depending on the situation. What really stood out, though, was the release of NinjaOne Connect. Having a built-in remote tool with all the features we actually use shows they listen to their users and continue to invest in the platform instead of relying solely on third-party tools.
What do you dislike about the product?
Patch management is an area where NinjaOne still has room to improve. While we’ve made patching a major focus for our team, Windows updates don’t always deploy as smoothly as we’d like. We often find ourselves needing to connect to devices manually to push updates, which takes away from the automation we’re aiming for.
What problems is the product solving and how is that benefiting you?
NinjaOne helps us solve problems around repetitive manual work through script automation. Tasks like clearing temporary files or performing routine maintenance can be automated, which reduces the number of repeat issues and tickets. This allows our team to focus more on higher-value work instead of constantly reacting to the same problems.
NinjaOne’s All-in-One Feature Set Keeps Getting Better
What do you like best about the product?
The amount of features NinjaOne has, and their constant development of new features. Seeing everything we need all in one place is amazing.
What do you dislike about the product?
Sometimes getting support on issues can be difficult. Some issues can't be resolved, because an update changed something in the permissions/functions of something in Ninja that we were using, and then I have to submit a feature request to get it to function like it was before, which can take months.
What problems is the product solving and how is that benefiting you?
Keeping our OS and software patched, and making sure we have an easy to use ticketing system.
All-in-One Automation: Remote Access, Inventory & Patch Management Made Easy
What do you like best about the product?
Ninja One automates all of our tasks, including patch management and software updates. What I like most is that it brings remote access, inventory, and patch management (among other functions) together in one easy-to-use platform, rather than having to rely on multiple separate tools.
What do you dislike about the product?
So far, I haven’t found any downsides to using NinjaOne. The only thing we’re still waiting on is for their MDM product to be more feature-ready; once it is, we’ll likely switch to it, assuming the pricing makes sense for us.
What problems is the product solving and how is that benefiting you?
Before Ninja One, we were using and licensing three other products, and managing them became a real balancing act. NinjaOne solved all of that by bringing everything together into one.
Ninja One Excels at Patching, RMM, Remote Access, and Automation
What do you like best about the product?
Ninja One's patching, RMM, remote access, automation works great.
What do you dislike about the product?
Ticketing platform could be a little better especially compared to other ticketing platform. Better reporting and built in dashboards is something that is missing.
What problems is the product solving and how is that benefiting you?
Love that it has lots of tools built into it like remote access, patching, automation, ticketing, etc. which saves us from having to subscribe to multiple tool.
NinjaOne is a gamechanger for IT Operations
What do you like best about the product?
Ninja has been vital in making sure we are addressing any vulnerabilities across all our devices
What do you dislike about the product?
NinjaOne has everything we need and more. We don't have anything right now for NinjaOne to improve on
What problems is the product solving and how is that benefiting you?
NinjaOne solves the challenge of keeping all devices consistently patched and supported in one centralized platform. It allows us to easily manage updates across our entire environment while using its built-in remote support tools to quickly troubleshoot and assist users.
This has greatly improved system security, reduced downtime, and helped keep everyone productive and running smoothly.
This has greatly improved system security, reduced downtime, and helped keep everyone productive and running smoothly.
Seamless Integration with Microsoft Intune and Jamf Pro
What do you like best about the product?
NinjaOne works seamlessly with Intune and Jamf. We rely on Intune and Jamf Pro for onboarding, then use NinjaOne as RMM after for OS and Software Patching. Its policy and automation also make it easy to manage “Early Adopter” testing rings for more flexible options to our users
What do you dislike about the product?
The Windows agent is incredibly powerful with almost every option you need, but the macOS agent could be improved more, especially when compared with dedicated MDM solutions like Jamf Pro and Kandji, now Iru before.
What problems is the product solving and how is that benefiting you?
In the past, both OS and Software patching for Windows felt like a blocker, often forcing reboots or disrupting users at the worst times. NinjaOne addresses this by giving much more granular, just-in-time control over patching third-party applications, so updates can be managed without any down time.
Great Remote Support for End Users, Software Installs, and Updates
What do you like best about the product?
Great product to remotely support my end users, installing software, managing updates and easily remoting into user devices.
What do you dislike about the product?
Some of the search features could be more robust.
What problems is the product solving and how is that benefiting you?
Having a central device management location and the ability to remotely assist multiple OS and devices has been incredibly helpful.
Best Platform to Manage All Our Devices and Install Software Easily
What do you like best about the product?
Best Platform to managed all our Devices and install Software from All Sites, Best accountant Manager Kerim Scholz
What do you dislike about the product?
actual nothing. We donßt find something to say thats wrong.
What problems is the product solving and how is that benefiting you?
- ,Problem with Staging from Software
- Problem with MDM IOS and Android
- Problem with MDM IOS and Android
NinjaOne: Clear, quickly implemented, and central device management with strong support
What do you like best about the product?
Ninjaone is very clear and easy to use. The implementation went relatively quickly for us and without major problems. I particularly like that you can control many devices centrally and the overview is always there. The support usually responds quickly and also helps with difficult issues.
What do you dislike about the product?
Sometimes some functions are a bit hidden or not immediately self-explanatory. For example, the implementation of the ticket system and the fields was somewhat confusing. Also, the prioritization in two stages was unnecessary.
The fact that you can only upload installation files up to a maximum of 1 GB when you want to roll out software is also outdated in my opinion. There could be a bit more volume allowed.
The fact that you can only upload installation files up to a maximum of 1 GB when you want to roll out software is also outdated in my opinion. There could be a bit more volume allowed.
What problems is the product solving and how is that benefiting you?
MDM - Safe! I find it very helpful in my daily business that you can deploy software with a few clicks.
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