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Simple, Evolving All-in-One RMM with a Powerful Dashboard
What do you like best about the product?
Simple dashboard, single pane of glass, easy to use and to search things on. I like that the platform is continuosly evolving, granting new features (most of them included, without the need of purchase add-ons).
NinjaOne is a full RMM solution, being able to serve as Asset Management, Remote Connection, Ticketing, Vulnerability Management and much more, without external add-ons, and furthermore expandable with 3rd party apps.
NinjaOne is a full RMM solution, being able to serve as Asset Management, Remote Connection, Ticketing, Vulnerability Management and much more, without external add-ons, and furthermore expandable with 3rd party apps.
What do you dislike about the product?
Removal of TeamViewer as add-on was a bit of a downgrade, but I'm confident that NinjaRemote will be improved in the future, being even a better overall solution.
What problems is the product solving and how is that benefiting you?
NinjaOne is helping us to keep our Inventory up to date, as well than patching our systems and run automated scripts on custom dynamic groups.
We are able to track device warranties, monitor their health in real-time and send custom alerts based on these and other KPIs.
The search is really powerful and able to find in seconds the device you are looking for, allowing also to save it as a custom search for later.
We are able to track device warranties, monitor their health in real-time and send custom alerts based on these and other KPIs.
The search is really powerful and able to find in seconds the device you are looking for, allowing also to save it as a custom search for later.
Powerful RMM with excellent support and Customizable Dashboard.
What do you like best about the product?
I find NinjaOne Remote faster and more reliable than the previous MDM we had. In the event there are any issuse I can use Splashtop as a backup.
The interface is modern looking making it easy to navigate. Having the system overview, installed software etc makes life very easy to find information I need.
Customizing the Dashboard give a quick clear view of device health, patching or issues.
The interface is modern looking making it easy to navigate. Having the system overview, installed software etc makes life very easy to find information I need.
Customizing the Dashboard give a quick clear view of device health, patching or issues.
What do you dislike about the product?
I have not found a real issue with NinjaOne. Moving on to a new RMM, always has a learning curve but the interface made the transition relatively straight forward.
What problems is the product solving and how is that benefiting you?
We use it for installing software and deploying patches and updates. It also supports remote assistance, which makes it easier to help users without being on-site. On top of that, we monitor hardware for potential issues and handle the resolution of whatever other problems the end user throws at us.
Clear, User-Friendly Experience with Great Support
What do you like best about the product?
It’s clear and user-friendly, and the support is good as well.
What do you dislike about the product?
Honestly, i dont have anything bad to say about NinjaOne
What problems is the product solving and how is that benefiting you?
You can directly monitor all your devices.
Ninja Surpasses Other RMMs—A Joy to Use with Easy Integrations
What do you like best about the product?
I have used many different RMM & Patching Software in the past for both personal and work, and have found consistently that Ninja surpasses the others by a pretty large margin in even the most basic tasks which makes it a joy to use.
The integrations with other software and apps make it easy to implement across a variety of industries as well.
The integrations with other software and apps make it easy to implement across a variety of industries as well.
What do you dislike about the product?
I wish there would be a free option for 1-10 devices like other options out there so more people find ninja and then end up moving to it.
What problems is the product solving and how is that benefiting you?
Keeping track of all devices across all organizations and making sure they stay updated, secure and easy to access
Great Endpoint Patching and Remote Management
What do you like best about the product?
Patching for endpoints, the remote management tool is nice
What do you dislike about the product?
ticketing system needs some work, could use a rehaul or better way to handle tickets
What problems is the product solving and how is that benefiting you?
remote management of my endpoints - works well
Versatile Remote Management Alternative to Intune
What do you like best about the product?
The most helpful thing about NinjaOne is the versatility it offers. In my experience, it’s a great alternative to other remote management options like Intune.
What do you dislike about the product?
I dislike that notifications for threats detected by the SentinelOne integration still don’t disappear after the threat has been remediated. I’m also still missing the “secure script variables” feature.
What problems is the product solving and how is that benefiting you?
We have a rather unique directory environment which makes it hard to use native solutions from Google/Microsoft. NinjaOne resolves this by being universally compatible.
Fast, Clear Customer Support You Can Count On
What do you like best about the product?
customer support is fast and clear thanks
What do you dislike about the product?
that i have to log in every single time i use it because i have a traveling job
What problems is the product solving and how is that benefiting you?
we can remotely manage the systems we maintain
Simple, Easy-to-Use Tool with Strong Integrations, Scripting, and Backups
What do you like best about the product?
Simple and easy-to-use interface; integration with other products we use such as ScreenConnect and SentinelOne; robust scripting and backups; customization
What do you dislike about the product?
Reporting feature is somewhat lacking; backup failure errors could be more detailed; patching could be refined
What problems is the product solving and how is that benefiting you?
Patching, backups, automated tasks; all saving us time and money
Ninja RMM: fast, responsive, reliable.
What do you like best about the product?
Short lines of communication and fast decision‑making. In addition, it is a good product that is developing rapidly.
What do you dislike about the product?
I can’t think of anything at the moment.
What problems is the product solving and how is that benefiting you?
Remote Linux support on devices all across the globe.
Easy-to-Use Centralized Device Management That Saves Time
What do you like best about the product?
I like how easy NinjaOne is to use and how it centralizes device management in one place. It streamlines workflows, improves efficiency, and saves time thanks to its automation and remote access features, making day-to-day management much more straightforward.
What do you dislike about the product?
Some features take a little time to learn at first, and a few of the more advanced configuration are a bit hidden.
What problems is the product solving and how is that benefiting you?
NinjaOne simplifies IT management by bringing monitoring, maintenance, and support into one centralized platform. This cuts down on manual work, speeds up response times, and helps keep systems running smoothly with less downtime.
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