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Versatility and possibilities
What do you like best about the product?
Very comprehensive service with many IT-level functionalities and the possibility of incorporating new services.
What do you dislike about the product?
The interface and menus should be more intuitive
What problems is the product solving and how is that benefiting you?
Control and time (scripting)
Very happy both with the platform's performance and the service.
What do you like best about the product?
The platform offers all the necessary tools to improve IT management in a simple and easy-to-use platform, designed to increase the efficiency of technicians. Special thanks to Victorio, account manager, for his management and support.
What do you dislike about the product?
I think the platform is very useful and easy to use overall, but I would like to see more customization options in the control panel so that it can better suit my specific needs.
What problems is the product solving and how is that benefiting you?
Solve network and disk or storage problems thanks to the single-pane view of all endpoints and tools to enhance monitoring. The platform provides IT teams with proactive monitoring, remote management, remote control, patch management, software management, IT asset management, and backup.
The experience is incredible, very good product
What do you like best about the product?
What I like the most is the ease of managing the company's computer park, updating and monitoring the equipment
What do you dislike about the product?
What I dislike is the price. A little bit expensive for us
What problems is the product solving and how is that benefiting you?
remote support and inventory management
Highly recommended
What do you like best about the product?
I can't say anything useful about Ninja since for us it is a fundamental tool in our company, it saves us a lot of time when it comes to automating tasks, system updates, software installation, security policies, etc.
What do you dislike about the product?
I wouldn't know how to say something we don't like, maybe we can say as a negative that when you generate a massive software installation, the installation files have a very small maximum capacity.
What problems is the product solving and how is that benefiting you?
Cabamatica has a virtual server infrastructure, which we have controlled through Ninja. We also carry out IT maintenance, which would be much more complicated without Ninja.
NinjaOne is an excellent tool for resource management and network monitoring.
What do you like best about the product?
NinjaOne is an excellent tool for resource management and network monitoring. It offers a wide range of features that allow IT administrators to efficiently and effectively monitor and manage remote devices.
One of the things I like most about NinjaOne is its intuitive and easy-to-use interface. The platform is very easy to navigate and no advanced technical skills are needed to use it. Additionally, integration with other systems and third-party tools is easy and straightforward.
Another great feature of NinjaOne is its ability to perform management tasks remotely. This means that administrators can troubleshoot and perform software updates on remote devices without having to be physically present. This saves time and effort, and also helps minimize system downtime.
Overall, NinjaOne is a very powerful and well-designed tool that I would recommend to any company needing a solid solution for monitoring and resource management.
One of the things I like most about NinjaOne is its intuitive and easy-to-use interface. The platform is very easy to navigate and no advanced technical skills are needed to use it. Additionally, integration with other systems and third-party tools is easy and straightforward.
Another great feature of NinjaOne is its ability to perform management tasks remotely. This means that administrators can troubleshoot and perform software updates on remote devices without having to be physically present. This saves time and effort, and also helps minimize system downtime.
Overall, NinjaOne is a very powerful and well-designed tool that I would recommend to any company needing a solid solution for monitoring and resource management.
What do you dislike about the product?
It has a high cost for small businesses.
What problems is the product solving and how is that benefiting you?
Monitoring and management of devices. Access control. Preventive maintenance. Data protection.
It benefits me by increasing efficiency, reducing downtime, improving security, and protecting sensitive data.
It benefits me by increasing efficiency, reducing downtime, improving security, and protecting sensitive data.
a great product for IT management
What do you like best about the product?
great control over all your devices, notifications and alerts, backups, application and patch automation, protection, user support...a 10!
What do you dislike about the product?
we like everything about ninjaone, it is a great tool
What problems is the product solving and how is that benefiting you?
it provides us at all times with a specific view of each team, problems, alerts, backup, patch management....
Great Product and great services
What do you like best about the product?
I like how professional and knowledgeable the staff at Ninja one is, i also like how easy the product is to use. Thank you to Vic and his team for all the assistance
What do you dislike about the product?
I like everything about this product and services.
What problems is the product solving and how is that benefiting you?
Ninja one solves a lot of issues for me like allowing me to stop windows updates until i know they are stable and also to see what issues are there on a clients machine before they client knows about it. I also like the fact that i can do maintance etc on the backend without the client knowing about it
It has made us much more productive and attractive to our customers.
What do you like best about the product?
The best thing is undoubtedly the constant and specialized attention of support and the account manager, they have not accompanied the entire process, so that our clients have the best experience.
What do you dislike about the product?
We have NOT found anything we don't like.
What problems is the product solving and how is that benefiting you?
The patch management and its automation together with the application of scripts according to conditions, has been incredible, we have managed to free a great load of time and effort that until now we dedicate recurringly and unnecessarily, thanks to NinjaOne
Easy to use, great organization for assets
What do you like best about the product?
Easy to use, great organization for assets. Powershell access is essential.
What do you dislike about the product?
No complaints at the moment. Suits all our IT needs.
What problems is the product solving and how is that benefiting you?
Keeping everything organized and backed up. The ability to do both local and cloud backups is great.
The answer to your RMM search
What do you like best about the product?
To call this a tool or even a piece of software doesn't do it justice. I've been working in helpdesks for over nine years and have never seen such a smooth combination of functionality, support, and performance in one package. I love NinjaOne's ability to ensure you can always access an endpoint. Unlike other solutions, I can't lock myself out of a machine or randomly lose access to it. Beyond that, the support is phenomenal, with excellent documentation and self-help resources. Plus NinjaOne is constantly improving their products and connecting with clients like me to let them know what's coming down the pipe.
What do you dislike about the product?
I can only say one negative thing about NinjaOne, the inventory reporting. Everything else is full-featured with all the bugs worked out and all the details you could ask for, but don't expect to have this replace your asset management system. However, that's a pretty small ding on a platform that offers exceptional service, robust tools, a great user interface, and an amazing customer experience.
What problems is the product solving and how is that benefiting you?
I can't report any current problems, but a few months ago, we had frequent connection issues to machines through one available tool. Thanks to help from NinjaOne, we resolved the issue and had a backup for future cases. The result is better sleep and incredible reliability when connecting to endpoints.
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