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Easy to Manage Everything from anywhere
What do you like best about the product?
Easy manageability from one central platform.
What do you dislike about the product?
Lack of communication surrounding feature requests
What problems is the product solving and how is that benefiting you?
Remote management of internal and external systems. It saves time when accessing these systems.
Smart, Easy-to-Use Tool with Excellent Patch Management and Monitoring
What do you like best about the product?
It´s smart and easy to use. The Patch Management und the Monitoring are the best benefits for our company.
What do you dislike about the product?
We have no negative points about Ninja One
What problems is the product solving and how is that benefiting you?
We spent much time by automated installed
Patches
Patches
Super-Intuitive and Flexible for Individual Needs
What do you like best about the product?
It's super-intuitive and flexible for individual needs.
What do you dislike about the product?
So far, I haven't encountered anything I dislike. My every concern, question, or need has been taken care of by our NinjaOne associate or support.
What problems is the product solving and how is that benefiting you?
With NinjaOne, we can easily administer all of our endpoints and view and control any warnings. The best part is that we can do fixes, updates, or patches silently, without interrupting our users, which makes them even more productive.
Powerful, Clean, and Easy IT Automation for Monitoring and Patching
What do you like best about the product?
It makes IT tasks like monitoring, patching, and automation easy without being complicated. You get powerful features, but the interface stays clean and quick to use.
What do you dislike about the product?
Limited advanced features
Basic ticketing system
Can be expensive for small teams
Basic ticketing system
Can be expensive for small teams
What problems is the product solving and how is that benefiting you?
Too many separate tools → It puts everything (monitoring, patching, support) in one place, reducing complexity.
Manual, repetitive work → Automates routine tasks, saving time and reducing errors.
Manual, repetitive work → Automates routine tasks, saving time and reducing errors.
Single-Pane IT Management with NESSUS Integration and Fast Remote Control
What do you like best about the product?
I like that NinjaOne provides a single-pane-of-glass view of our systems for IT management, all from one web-based UI. The integration with our NESSUS scanner is brilliant as well. The remote control feature performs much better than our previous solution, and the pricing felt well positioned for replacing our on-prem patch management solution. Ninja also helped us onboard quickly, and we can schedule regular support calls whenever they’re needed.
What do you dislike about the product?
We look forward to the AI integration being built on. At the moment, the vulnerability import from nessus isn't easy to implement as it relies on APIs so we manually import a CSV
What problems is the product solving and how is that benefiting you?
Ninja has helped us solve remote connections to end user devices as an admin without needing the user to have a vpn connected.
Affordable, Game-Changing Remote Access with Stellar Ongoing Support
What do you like best about the product?
NinjaOne comes in cheaper than our previous solution, while providing a significantly better remote access toolset - with background mode being a real game-changer. The onboarding & support is stellar - with the ability to book an unlimited number of support calls with relevant technical experts at Ninja throughout the life of the subscription - not just during the onboarding.
What do you dislike about the product?
I would've said "lack of dark mode" but that's just been fixed!
What problems is the product solving and how is that benefiting you?
It's allowing us to manage patching across our customers' devices in a far more comprehensive way than our previous solution. The remote support is also far more reliable.
NinjaOne Manages All Our Computers and Servers Perfectly
What do you like best about the product?
NinjaOne Manage all our computers and servers perfectly
What do you dislike about the product?
I did not yet come across a downside of NinjaOne
What problems is the product solving and how is that benefiting you?
It manage and report on issues of my desktop and servers
Easy-to-Use, High-Performance Platform with Great Integrations and Support
What do you like best about the product?
NinjaOne is easy to use with a clean and intuitive UI and very strong performance overall. the integrations work extremely well with other tools and the pricing offers definitely offer solid value for the features provided. The support and onboarding have been extremely helpful and straightforward too. The automation and AI features save me a load of time and improve my efficiency, making device management 10x easier.
What do you dislike about the product?
NinjaOne is a strong platform overall but some of the more advanced features can take some time to learn and configure correctly.
What problems is the product solving and how is that benefiting you?
NinjaOne is helping solve device management, monitoring, and help support efficiency challenges. it lets us manage multiple systems remotely, automate routine tasks and easily identify issues before they become bigger problems
Powerful Remote Console, Scripting, and Multi-Tenant Support
What do you like best about the product?
Remote Console/PowerShell, scripting, and multi-tenant support.
What do you dislike about the product?
Copying and pasting files feels tedious, and the clipboard sometimes doesn’t work.
What problems is the product solving and how is that benefiting you?
A single pane of glass: one console that lets me access different aspects, devices, and tenants.
Simple and Powerful Endpoint Management
What do you like best about the product?
What I like most about NinjaOne is its simplicity combined with powerful functionality. The interface is very intuitive, which makes day‑to‑day management fast and efficient, even in complex environments. Remote access, scripting, and automation work reliably and save a lot of time. Updates and monitoring are clear and consistent, and the platform scales well without becoming overly complex. Overall, it allows me to manage endpoints proactively instead of reactively.
What do you dislike about the product?
While NinjaOne is very user‑friendly, some advanced configurations can feel a bit limited or less flexible compared to more enterprise‑focused tools. Reporting and customization sometimes require workarounds, and deeper integrations or fine‑grained control could be improved. Documentation is generally good, but for more complex use cases it can be somewhat high‑level.
What problems is the product solving and how is that benefiting you?
NinjaOne is solving the challenge of managing and monitoring a large number of endpoints in a consistent and efficient way. It brings monitoring, patching, remote access, and automation together in a single platform, reducing the need for multiple separate tools. This benefits me by providing better visibility into system health, faster incident response, and more proactive maintenance. As a result, routine work takes less time and issues can be resolved before they impact users, improving overall stability and service quality.
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