JumpCloud
JumpCloud, Inc.External reviews
3,918 reviews
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External reviews are not included in the AWS star rating for the product.
Convenient SSO Integrations That Centralize Authentication
What do you like best about the product?
The built-in integrations with a variety of different SSO applications make it incredibly convenient to connect our different services to authentication from a single, central location.
What do you dislike about the product?
The logging/reporting does leave a bit to be desired, while you can find SSO attempts/failures etc these often aren't easily correlated to a specific application or service.
What problems is the product solving and how is that benefiting you?
SSO on all of the things, price point per user and application specific permission sets (AWS IAM).
Great for Distributed Teams: Secure Management Without AD or Azure
What do you like best about the product?
JumpCloud is a great fit for a smaller distributed office setup like ours. It allows us to manage computers and accounts without having to have Active directory or Azure. I like the powershell options and the security policies are great. Temporary admin rights are huge.
What do you dislike about the product?
The UI is getting better. I would like to see OU structure for managing devices.
What problems is the product solving and how is that benefiting you?
It keeps us using a serverless setup for our company. This means less hardware and always on connections. The user accounts are local so there hasn't been any instances without the ability to login.
Easy to Use and Intuitive—Quick to Learn and Start Improving
What do you like best about the product?
Easy to use and very intuitive. I hadn’t used it before rotating into another role, but I was able to pick it up quickly, start using it right away, and make improvements.
What do you dislike about the product?
I wasn’t a big fan of some of the recent menu UI updates or their frequency. I get that they’re trying to make the app even easier to use, but I was still a bit resistant to a few of the changes they introduced.
What problems is the product solving and how is that benefiting you?
We’ve been working toward CMMC and CMMC 2 compliance, and Jumpcloud has helped us with many parts of that effort. Even the consultants we’ve worked with were relieved once they learned we were using it.
Essential for Unified Authentication and Easy Delegation
What do you like best about the product?
I like how JumpCloud makes identity control easier to delegate across multiple administrators. It also helped solve security blind spots caused by disconnected authentication tools by unifying authentication tracking. The initial setup was smooth.
What do you dislike about the product?
I don't like that there isn't a better historical comparison tool to track configuration changes over time.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for user authentication management. It solves the security blind spot from disconnected tools by unifying authentication tracking.
All-in-One Device, Identity, and Asset Management in One Place
What do you like best about the product?
Managing devices and identity in one place, along with asset management.
What do you dislike about the product?
There is no DLP or End point protection with Jumpcloud
What problems is the product solving and how is that benefiting you?
Helping me to solve the device management and user management from single console
Streamlined Access Management, Seamless Setup
What do you like best about the product?
I like how JumpCloud helps the IT team maintain order in a dynamic and constantly changing environment. I also appreciated the smooth initial setup.
What do you dislike about the product?
I want more granular control over authentication session duration settings.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage access for our distributed customer support team, ensuring a consistent authentication experience. It helps our IT team maintain order in a dynamic environment.
Fast Setup, Enhances Identity Governance
What do you like best about the product?
I like that JumpCloud helps maintain structure identity governance even in a decentralized organization. It's fast to set up, which is great.
What do you dislike about the product?
I think JumpCloud could improve the real-time status indicator for device and authentication services.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for identity management in temporary project war rooms, solving operational delays by reducing access approval confusion with a predefined access structure.
Excellent Security Tool with Clear Visibility into Expired Passwords and Activations
What do you like best about the product?
It provides clear visibility into users’ expired passwords. It’s a very good tool with many security features, and it also gives visibility into scheduled activations. Overall, it’s very helpful for managing single sign-on for users.
What do you dislike about the product?
Sometimes it generates incorrect logs, which makes it difficult to validate that the policies were pushed correctly.
What problems is the product solving and how is that benefiting you?
It generates reports that I can download, which makes integration easy. It’s also helpful for managing single sign-on for users. We integrated it with Google Workspace, which has resulted in better visibility into resources and improved security.
Unified Identity Authority with Fast Setup
What do you like best about the product?
I like that JumpCloud improves operational consistency during IT expansion and keeps the identity structure stable. I think the initial setup was fast, which I really appreciated.
What do you dislike about the product?
I think JumpCloud could be improved with a more intuitive naming and labeling system for policies and configuration.
What problems is the product solving and how is that benefiting you?
JumpCloud helps manage user access across multiple locations by providing a unified identity authority, simplifying identity management and improving operational consistency during IT expansion.
Seamless Authentication and Reliable Synchronization
What do you like best about the product?
I use JumpCloud for centralized authentication for my remote research team when accessing a specialized tool. What I like most about JumpCloud is its reliable identity synchronization across all connected resources, reducing access conflicts. The initial setup was smooth, which I really appreciated.
What do you dislike about the product?
I would like a clearer dependency indicator showing which resources rely on specific users.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for centralized authentication and to ensure user verification. It synchronizes identity across all resources, reducing access conflict, and provides a reliable way to manage remote team access to sensitive tools.
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