JumpCloud
JumpCloud, Inc.External reviews
3,914 reviews
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Great product with tons of functionality. A lot more powerful and comprehensive than at first glance
What do you like best about the product?
One of the most used features I work with is the ability to import users through a CSV. I have created a script that allows me to input names and a csv is created with all the fields I need for that user, or even multiple users. Makes it super quick and useful for batch onboarding. I plan to implement usage of the API so I can assign work groups, devices, and directories along with the users. I also use the remote command running feature just about everyday, so useful for needing to install remote tools, or get system info. Super easy to integrate with other services, microsoft, webex, etc. Documention is sufficient enough. If I couldn't find the answer there, the communitor forums are a great resource and customer support
What do you dislike about the product?
The UI flow could use some work. It can be a bit annoying when you need to make a change saved, but then the window for that device/ user/ etc. just disappears and you have to search for it again.
What problems is the product solving and how is that benefiting you?
Identity management, azure integration
The only solution for device management
What do you like best about the product?
I love the Device Management system. I can execute commands remotely on windows devices. I particularly love the deployment of applications using the chocolatey framework. This means users can request to have certain applications on their devices and I can deploy them remotely without having local access to the devices. Especially as only domain administrators can install applications locally and these users don't have such privileges.
What do you dislike about the product?
I think the logging should be enriched more than it is at the moment, and it should have an integration with security solutions to help with log aggregation.
What problems is the product solving and how is that benefiting you?
We need a central identity management provider for some of our workloads like Jenkins, and we integrated with jumpcloud so only users in a specific jumpcloud user group can authenticate to our Jenkins server. Jenkins primarily doesn't have MFA, so using jumpcloud helps with that additional layer of security as every authentication to Jenkins through jumpcloud will require jumpcloud MFA.
Very robust WIndows management, Mac management still needs some work, but very usable.
What do you like best about the product?
Windows integration with Chocolaty makes it super simple to deploy apps.
Mac integration with VPP make it super simple to deploy some apps.
Mac integration with VPP make it super simple to deploy some apps.
What do you dislike about the product?
Lack of open sorce integration on the Mac side similar to Windows, adding an Installomator integration would add alot of value to the Mac side.
What problems is the product solving and how is that benefiting you?
As a fully remote distributed team, having JumpCloud let's me manage all aspects of my device fleet, from patch management, to zero touch deployment.
Jumpcloud - DaaS Provider
What do you like best about the product?
I would like the most utmost feature is the Cloud Based Infrastructure. Where we cannot manage the Infra related work with the featurefull options. Its easy to use and implementation in environment.
What do you dislike about the product?
Just little bit for the Slowness. Hope this depends on the Internet.
What problems is the product solving and how is that benefiting you?
For a top most benefit is to Intergate the App via SSO. Some magic happens behind it and App will be logged in without asking User Credentials. Just only a single password need to be remind for User.
Distribution of MDM
What do you like best about the product?
Jumpcloud is easy to use and also easy to implement. JumpCloud helps alleviate the burden on the IT department.
We can manage all operating system in one platform this is good plus of jumpcloud. We have easily managed all of the devices in one platform. We have applied all types of policy here. There is a good option is there to manage a android device. We can manage the chrome browser also here. Jumpcloud is a good platform for user idenfication, device management and SSO confiquration. Because after doing the SSO we did not store the multiple passwords.
Final stage the support of jumpcloud is also very supportive and effectively to client.
We can manage all operating system in one platform this is good plus of jumpcloud. We have easily managed all of the devices in one platform. We have applied all types of policy here. There is a good option is there to manage a android device. We can manage the chrome browser also here. Jumpcloud is a good platform for user idenfication, device management and SSO confiquration. Because after doing the SSO we did not store the multiple passwords.
Final stage the support of jumpcloud is also very supportive and effectively to client.
What do you dislike about the product?
Right now there is no feature for dislike.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving the many problems of the large companys because we can manage all operating systems in one platform. After doing the SSO user did not store the multiple passwords directly he login to the jc user portal he accessible all of the applications.
Best MDM to make your I.t. life easy
What do you like best about the product?
The way it organised in such manner that the hardest working become the easiest.
What do you dislike about the product?
Some the new New features got the obsitical but when we understand there flow then they become the life saver of i.t. compliance.
What problems is the product solving and how is that benefiting you?
I don't have to make my brain brutal while implementing it. It's simple as it could be and that how it make my work aswosome and more enjoyable.
Great platform to manage users and devices
What do you like best about the product?
It was easy to add users and to add workstations into MDM. I think one of the best features is the MDM solution since it's very simple to manage and works great with Apple devices. We are very excited to start implemeting SSO with Conditional Access to increase security for our clients as well.
What do you dislike about the product?
We found it a little time consuming to add Microsoft workstations into MDM since the accounts on the workstion have to be local accounts or have to be converted back to local accounts. This is not JumpClouds fault, rather the way Microsoft has things set up, but still something to note.
What problems is the product solving and how is that benefiting you?
Helps have workstation management, user management, SSO all in one place.
MDM of JumpCloud is good .
What do you like best about the product?
Conditional Policy is good and MDM is good.
What do you dislike about the product?
Poor in user management report polling and attribute sychning is problem
What problems is the product solving and how is that benefiting you?
They are good in reverting issues when request are raised and sometimes they lak in P1 issues.
One Stop Solution for SSO and Active Directory
What do you like best about the product?
We had a requirement to implement SAML in SSO and after doing a lot of research we found jumpcloud. I found docs easy to implement
It is a one-stop solution for account creation and deactivation across all SSO, SAML, or LDAP-connected services.
It is a one-stop solution for account creation and deactivation across all SSO, SAML, or LDAP-connected services.
What do you dislike about the product?
Initial integration could be challenging for a few people but I found that there customer support is available in case of any issue. They should automate and make it simplified to avoid workload on customer support.
It is also a little bit expensive but unfortunately, I didn't find any other product for my solution.
It is also a little bit expensive but unfortunately, I didn't find any other product for my solution.
What problems is the product solving and how is that benefiting you?
It allows us to manage our users and the devices that they have access to. It also provides remote support that has been helpful in remote work. We are also using it for Identity and access management for all our users that integrates with enterprise features, such as SAML-based SSO and MFA.
Good product for IT management
What do you like best about the product?
Its a good MDM tool and we are very glad .
What do you dislike about the product?
CSM timeline is very poor in reverting us when we raise a request with P!
What problems is the product solving and how is that benefiting you?
All problems regarding the MDM and user management is taken care in place .
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