JumpCloud
JumpCloud, Inc.External reviews
3,914 reviews
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External reviews are not included in the AWS star rating for the product.
Overall a great alternative to more expensive MDM solutions
What do you like best about the product?
Ease of use and the ability to access from anywhere via the Cloud.
Ease of implementation of client machines.
Customer Support has been great for me for any issues I've had.
Easily integrated into the organizaition.
Ease of implementation of client machines.
Customer Support has been great for me for any issues I've had.
Easily integrated into the organizaition.
What do you dislike about the product?
Mobile app could offer more features.
A bit better patch management.
More detailed support of all GPO controls available in Windows 11 Pro/Enterprise
A proper desktop app of JumpCloud and not just a webapp/website.
A bit better patch management.
More detailed support of all GPO controls available in Windows 11 Pro/Enterprise
A proper desktop app of JumpCloud and not just a webapp/website.
What problems is the product solving and how is that benefiting you?
Mainly identity management and the ability to provision machines to the organization and manage those machines through JumpCloud.
Junpcloud makes it simple
What do you like best about the product?
Simple management in an easy to use interface. Partners nicely with Google Workspace.
What do you dislike about the product?
Very little to be honest. I feel the team have honed the feature set and the interface is quite slick.
What problems is the product solving and how is that benefiting you?
Made iAM management very simple compared to just going it alone with Google Workspace
Centralized SSO with Superb Device Management
What do you like best about the product?
I like JumpCloud for its flexible SSO integrations with readily available SAML and OIDC Connectors and the custom connectors, which allow easy access to all enterprise applications with single sign-on. JumpCloudGo makes it even better with device-integrated passwordless logins, leading to an easier login experience for users. I appreciate JumpCloud's device-based policies that help me follow cyber governance policies by pushing them to respective devices. The SSO app connectors stand out with pre-configured details and guides, making app configuration easier. The professional services team's support during the setup was incredibly helpful.
What do you dislike about the product?
I haven't really got a complete idea on SaaS management and this is yet to be figured. JumpCloud-based reports on devices should be enhanced, as they do not provide details on devices and policies enforced on them and device groups that they are part of. JumpCloud devices to JumpCloudGo enabled are not available. JumpCloud user reports do not contain manager information, instead, contain manager ID.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for central identity and access management, streamlining SSO applications with flexible integrations. It makes user access easier with passwordless logins and simplifies app configuration with preconfigured SSO connectors and device policies for cyber governance.
Fantastic tool
What do you like best about the product?
- Simple, intuitive
- Always innovating
- Communication with customers is quick
- Connectivity with most of the shitty tools (SSO)
- Rapid implementation and distribution of software packages and commands
- Tool for daily use
- Always innovating
- Communication with customers is quick
- Connectivity with most of the shitty tools (SSO)
- Rapid implementation and distribution of software packages and commands
- Tool for daily use
What do you dislike about the product?
- Complex licensing
- There are not as many police options compared to others
- There are not as many police options compared to others
What problems is the product solving and how is that benefiting you?
I can have complete identity management, simplifying access controls and application security.
Streamlined Device Management, Needs Patch Management Refinement
What do you like best about the product?
I like that JumpCloud has been improving their services very quickly over the past year or two that I've been using them. They've added a ton more features, such as shadow IT detection and outside jump call asset management. They've also improved their API significantly with the version two launch and system insight, which has helped us make a lot of automations. These improvements have reduced our workload and the workload of everyone else on the team.
What do you dislike about the product?
I've noticed some issues with patch management. We still have some devices that are on pretty old versions of software, and I don't understand how they're still there when JumpCloud should be enforcing patching.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to ensure devices are healthy, enforce security policies, streamline onboarding and offboarding, maintain password complexity, and sync profiles. It also prevents device misuse and ensures devices are patched properly.
Versatile Multi-OS Management with JumpCloud
What do you like best about the product?
I like that I can provide users their choice of OS and still have control. JumpCloud added software deployment, and it works well, even though it currently has only a few apps.
What do you dislike about the product?
They added software deployment, it works well but has only few apps, hope it will grow more.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage user accounts and bind them across multiple OS systems, providing users their choice of OS while maintaining control. It solves managing multiple OS at once.
Very usable to use it and user friendly.
What do you like best about the product?
JumpCloud is a versatile cloud-based directory platform that integrates well with various IT and security tools. Its unified approach to identity and access management stands out to me. By offering a centralized platform, it simplifies the way organizations handle user identities, access controls, and device management. This can help streamline administrative tasks, enhance security, and provide a better overall user experience. Its ability to work across different operating systems and cloud environments adds a lot of flexibility for diverse IT infrastructures.
What do you dislike about the product?
Integration Challenges: While it supports many integrations, there might be some that aren’t as seamless or fully featured as you’d like, particularly if you’re using more niche or specialized applications.
What problems is the product solving and how is that benefiting you?
It combines directory services with a range of IT management capabilities, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and device management. JumpCloud works across different operating systems, including Windows, macOS, and Linux, and integrates with various cloud services. With features like secure VPN access and device management, JumpCloud helps ensure that remote employees have secure and reliable access to corporate resources.
The Gateway to Seamless, Secure, and Efficient Identity Management good active directory support
What do you like best about the product?
Their Hard drive security bit locker and remote desktop
What do you dislike about the product?
The agent automatically becomes inactive then we need to install this agent again.
What problems is the product solving and how is that benefiting you?
JumpCloud Remote Assist solving our remote worker device access issue and its benefiting our team time saving and excellent service.
JumpCloud is Great!
What do you like best about the product?
As a DevOps Engineer, it was really easy to integrate JumpCloud with AWS
What do you dislike about the product?
JumpCloud portal can be slow sometimes.
What problems is the product solving and how is that benefiting you?
EASY SSO integration with multiple parties (AWS, 1Password,....)
Jumpcloud is super easy to use and super secure
What do you like best about the product?
I like how centralized and easy it is to use, it covers all of my IT needs and then some
What do you dislike about the product?
At the moment only more training if they have any, recently I had to go to the support and felt as though it was lacking for a problem that was happening with the Jumpcloud agent.
What problems is the product solving and how is that benefiting you?
Not sure at the moment
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