JumpCloud
JumpCloud, Inc.External reviews
3,918 reviews
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JumpCloud and JumpCloud Password Manager
What do you like best about the product?
JumpCloud is a great LDAP alternative to Windows Active Directory as well as the JumpCloud SSO functionality, which is very convenient in my day-to-day workflow
What do you dislike about the product?
So far, my experience with the JumpCloud LDAP and SSO has been great. However, the JumpCloud password manager (Chrome extension) has a bug that sometimes reveals my password when fields are automatically filled or even manually filled.
The worst experience was, while on a Google Meet conference, I was sharing my screen during the video call and had to sign in to a website, when I used JumpCloud password manager, it filled in the username and password field, but it revealed my password during that call WHICH WAS RECORDED (so I had to change my password immediately after that)
Another instance is when I'm logging in to our UniFi controller device, and when I go to Wireless networks to change the current WPA2-PSK, JumpCloud automatically fills that WPA2-PSK field with my saved UniFi controller password instead. After that, I had to stop using the JumpCloud password manager until that bug was fixed.
The worst experience was, while on a Google Meet conference, I was sharing my screen during the video call and had to sign in to a website, when I used JumpCloud password manager, it filled in the username and password field, but it revealed my password during that call WHICH WAS RECORDED (so I had to change my password immediately after that)
Another instance is when I'm logging in to our UniFi controller device, and when I go to Wireless networks to change the current WPA2-PSK, JumpCloud automatically fills that WPA2-PSK field with my saved UniFi controller password instead. After that, I had to stop using the JumpCloud password manager until that bug was fixed.
What problems is the product solving and how is that benefiting you?
JumpCloud as a SaaS solve our LDAP needs, which means, we don't need to deploy an on-prem Windows Server Active Directory instead, which was very helpful.
Good solution for growing organisations
What do you like best about the product?
Easy installation of JumpCloud agent on all organisation computers, keeping them up to date, and running custom scripts through the admin panel.
What do you dislike about the product?
Admin and Management permissions could be better so IT team can give more limited access to other team members without giving them superuser permissions.
What problems is the product solving and how is that benefiting you?
Achieving necessory compliance and IT Policy enforcement.
As good as i was told it was
What do you like best about the product?
I like being able to decommission an account or wipe a device remotely. Helpful during security incidents or terminations. It has saved me time on IT tasks which isn't my main role.
I feel better knowing my org isn't using simple stale passwords or old versions of the the OS on their devices.
I feel better knowing my org isn't using simple stale passwords or old versions of the the OS on their devices.
What do you dislike about the product?
It took a great deal of technical knowledge to get it running. I'm not sure a business role could have done it.
What problems is the product solving and how is that benefiting you?
Jumpcloud filled in a number of gaps as we were pursuing SOC2 compliance. These are areas where our company need to mature, and Jumpcloud met our needs for that.
Next Generation Products For IT Industry
What do you like best about the product?
Their Device Management and permission policy
What do you dislike about the product?
Their Remote management system too bad for use
What problems is the product solving and how is that benefiting you?
AD service and some extra protection on password management
Easy Device and User Management with Room for Improvement
What do you like best about the product?
I use JumpCloud for managing devices, users, policies, inventory, and applications. I appreciate how it automates patch management and helps segregate policies, which streamlines our processes. It is notably easy to manage users through user groups and devices through device groups. This feature allows us to efficiently segregate users and desktops based on their line of business, making our management tasks simpler. Setting up JumpCloud was super easy for me, and as a first-timer, I easily adapted to the platform.
What do you dislike about the product?
What I see is sometimes the loading times takes long. Also being able to search for multiple devices or multiple users will be super useful especially when there's a bulk users that needed to be bounded to certain user groups or devices.
What problems is the product solving and how is that benefiting you?
JumpCloud helps automate patches through Patch Management, segregate policies, monitor device statuses, and manage users and devices via grouping, streamlining overall management tasks.
MDM Solution
What do you like best about the product?
Jump Cloud is good product to manage the endpoin machine. ease to use and ease to implement and support is also good with good feature
What do you dislike about the product?
SSO with other is not that much good to use
What problems is the product solving and how is that benefiting you?
Jump cloud make the easy to control the endpoint systems.
Jump cloud review
What do you like best about the product?
I like most about jump cloud is allowed any heterogeneous resources to be connected and managed from single source
What do you dislike about the product?
As my personal view I don't have any particular dislike for jumpcloud need to add more features
What problems is the product solving and how is that benefiting you?
Through jump cloud we provide support to the users end to end support
Scalability and flexibility with Jumpcloud
What do you like best about the product?
The most helpful part in Jumpcloud is ease of managing devices
What do you dislike about the product?
There are certain things that are not yet add to their features
What problems is the product solving and how is that benefiting you?
Device management where in we can run policies
Comprehensive Device and User Management Solution
What do you like best about the product?
I like JumpCloud because it offers all-around features in a single platform. I'm using it for user and device management efficiently. Their user management feature automatically syncs accounts on devices, removing the need for manual creation. SSO integration with Google and other platforms is really helpful. With device management, I can track devices, their current state, policy, and details. The policy management allows for segmentation, ensuring users access only what they need. Patch management ensures devices are up-to-date with the correct patches and security updates. SAAS management is also valuable for tracking our licenses and checking compliance. The admin console and user portal are easy and intuitive to use, providing clear insights at first glance.
What do you dislike about the product?
User policy management—we could set each user to have a dedicated license and maximize one workstation that could be shared with different accounts or lines of business.
What problems is the product solving and how is that benefiting you?
JumpCloud solves our user management and device segregation challenges, automating account syncs, SSO, and policy management. It tracks devices, updates patches, and manages SAAS licenses, reducing manual intervention and ensuring compliance.
Account Management
What do you like best about the product?
what I like about Jumpcloud is you can intergrate other tools such as Google Workspace and you can also monitor your workstation by installing Jumpcloud on their devices.
What do you dislike about the product?
There are times that it take minutes to load the login page of the desktop if there are too many users binded on the device
What problems is the product solving and how is that benefiting you?
Realtime monitoring unlike on premise DNS that your need to join every station on your domain in Jumpcloud you can just install the app on the device and you will see all the info on the Jumpcloud. It is also easy to add user to the device just by binding them unlike in DNS you need to have the user to login for it to create a profile on the device by Jumpcloud it just automatically add the user.
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