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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,918 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Yatish M.

Been using Jumpcloud for about 5 or 6 years and it is an amazing AD as a Service

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
I think due to the API usage and automation we do - that seems to stand out for us
What do you dislike about the product?
I cant think if it but I think perhaps the commands? I dont use it excessivly but I would say some times when i used it, it was a little confusing esp when it is linked to multiple devices or groups
What problems is the product solving and how is that benefiting you?
Mostly access control and setting up agents for linking and managing work stations. I know some people in our Infrastructure team also use it for servers (windows and linux)


    Adi M.

Its a good tool that makes your tasks easy

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
Having implemented this toolin our company is really great, not only for the IT department but also for the end user.
It is helping us daily with out tasks, making posisble to manage devices and users, idistibuting different apps on different systems, and settings policies for different user groups
What do you dislike about the product?
We have been having issues with some features, like rmeote connection, and also adding some custom apps to the list on jumpcloud..We have contatced support and explained the situation and the needs of what can be added further to these features
What problems is the product solving and how is that benefiting you?
Becuase of different reasons we moved out from AD, and decided to have all our deviceson Jumpcloud. That means we manage all our devices in JC now and also users that are imported from Personio.


    Muhammad Hanzala A.

Streamlined and effective identity management.

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
Centralized user management with easy integration.
What do you dislike about the product?
Limited customization in some admin settings.
What problems is the product solving and how is that benefiting you?
JumpCloud helps centralize and simplify identity and access management by unifying user directories, device management, and single sign-on (SSO) into one platform. This reduces time spent on manual account provisioning and enhances security by ensuring users have the right access based on their roles.

By offering remote device management, JumpCloud also makes it easier to support distributed teams and enforce security policies across devices. This has improved productivity, as we can streamline access to resources, reduce helpdesk tickets related to login issues, and maintain strong security practices even in a hybrid work environment.


    Information Technology and Services

Excellent Product for Windows and MAC

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
MDM is very easy now. managing both Windows and Mac become too convenient
What do you dislike about the product?
Integration with the apps sometimes is bit difficult
What problems is the product solving and how is that benefiting you?
Hnadling the devices become very simple and controls are at the finger tips


    Computer & Network Security

JumpCloud Endpoint Tool

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
1. Lightweight tool to handle Remote location machines in smooth way. 2.This tool has similar features like domain activities so we achieved most of the security policies.
What do you dislike about the product?
Some Features like powershell and command prompt activites taking long time to respond.
What problems is the product solving and how is that benefiting you?
We have lots of Endpoints which are are connected with our company domain. Using this jumpcloud tool we have installed on all endpoints with help of user and managing like domain machines and implemented all the standard security policies. so we feel like this tool is very benefit to remote assets handling.


    Nivin T.

Overall good

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
Directory Intergrations and sync are very good
What do you dislike about the product?
Need improvement on Remote desktop and software deployment
What problems is the product solving and how is that benefiting you?
Mainly device managemnt and comliance with the security standards such as ISO 27001and SOC 2


    Consulting

Great potential

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
how its all a managed service to integrate multiple different applications
What do you dislike about the product?
I believe once JumpCloud figures out how to completely migrate from AD, it would be a game changer
What problems is the product solving and how is that benefiting you?
Moving from one app to another in a different platform, having the ability to have SSO and one domain to log in to all helps alot


    Hadi U.

best alternative for IM & Device Management

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
The flexibility and features just felt right for where we are right now
What do you dislike about the product?
we need more and more feature , please speed up the new feature.
What problems is the product solving and how is that benefiting you?
identity management, application management solutions that easy to use & works.


    Information Technology and Services

Experience of Jumpcloud Idp

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
Easy to configure and test.
Good documentation.
What do you dislike about the product?
All good at the moment, have not try other features other than SAML.
What problems is the product solving and how is that benefiting you?
IDP FOR SECURE SINGLE SIGN ON


    Information Technology and Services

Great Features All in One

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
This solution greatly simplifies Active Directory management, especially for SMBs where in-depth IT expertise may be limited. Its ease of implementation and integration makes it a compelling alternative to traditional Active Directory, even for larger enterprises seeking high availability.

Furthermore, its expanding range of integrations and rich feature set provide enhanced functionality. Automated capabilities streamline IT tasks, freeing up valuable time and resources by reducing manual effort.
What do you dislike about the product?
Regarding on policy that being implemented. Once you would like to have a change, the policy does not change. This is something that currently we have troubled with. It does not remove the older policy. We had to reformat our devices and start from fresh. This could be done better.
What problems is the product solving and how is that benefiting you?
For mobile device management,it is much ease to standardized the policy, from Mac, Linux, Windows, Android and iOS. It is great. With SSO implemented. this is much easier.