JumpCloud
JumpCloud, Inc.External reviews
3,918 reviews
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I use Jumpcloud
What do you like best about the product?
The issue of being able to set up multiple accounts on it and the security it provides for devices (MDM)
What do you dislike about the product?
The points I identified may perhaps be internal failures and not of JumpCloud itself.
What problems is the product solving and how is that benefiting you?
Before, we used AD and for everything, the person had to access via SSO. Today, we don't need it anymore.
JumpCloud
What do you like best about the product?
Easy to use
Good support
not expensive
Great for Small Businesses
Good broad support SSO, MDA, MDM and much more
Great value for small teams
Super easy to implement and integrate
Easily for other afministrators frequently using the service
Good support
not expensive
Great for Small Businesses
Good broad support SSO, MDA, MDM and much more
Great value for small teams
Super easy to implement and integrate
Easily for other afministrators frequently using the service
What do you dislike about the product?
Service tiers are difficult and scalability can become more expensive
What problems is the product solving and how is that benefiting you?
easy and great SSO
provides mdm
easy to use MDA app
provides mdm
easy to use MDA app
Manage devices effectively but need improvements in remote control
What do you like best about the product?
I love how JumpCloud allows control over all company devices easily. I also like that it brings all types of devices into one platform and gives me the ability to apply policies to all devices at the same time. I also appreciate the control over updating all devices at once and the smoothness of the setup process.
What do you dislike about the product?
The remote control needs improvements.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage all the company's devices, as it brings all types of devices into one platform and enables the application of policies to all of them at once. It also controls the updates for all devices in one go.
experience after implement jumpcloud to our environment
What do you like best about the product?
using jumpcloud on our environment make asset team work essier, cause can manage many device with single application, can update security update and update version. setup service what we used so easy to and easy to manage service level based on group and integrated it.
What do you dislike about the product?
jumpcloud price for SSO relative pricy than okta
What problems is the product solving and how is that benefiting you?
using 1 account jumpcloud we can access many service what we have
Simplify account management and login protection
What do you like best about the product?
Support multiple operating system and can be use on different environment easily without issues. Good option to choose type of security for access like SSO and 2FA to add more security layers to account protection.
What do you dislike about the product?
Not all system and and tools is suported for JumpCloud implementation.
What problems is the product solving and how is that benefiting you?
Multi-domain support that allows one credential for two different domain, authentication auditing for troubleshooting, and password policy enforcement to standerdize password and authentication.
Pretty Comprehensive but need few improvements for windows
What do you like best about the product?
-ease of use, setup, and comprehensive policies
What do you dislike about the product?
-Certain policy restrictions for windows are not working.
What problems is the product solving and how is that benefiting you?
-We use it to manage access to the internet and control and monitor devices remotely.
Reliable SSO platform
What do you like best about the product?
The SSO integration for desktop/laptop *just works* which is no small feat, especially on MacBooks. I never have to fiddle with it or get bricked laptops, even with Secure Tokens and FileVault. Cloud LDAP also works well.
What do you dislike about the product?
If you're a M365/Windows company, you'll get less mileage out of it since you already have Entra ID which can do many of the same things.
What problems is the product solving and how is that benefiting you?
Single Sign-on to Saas platforms and local machines, integrated in one platform. It works well for what it does, although it doesn't quite have all the features of some of its competitors like Okta.
Reliable MDM solution
What do you like best about the product?
The deciding factor for us to choose JumpCloud over the competitors was the fact that we needed support for multiple OSs—MacOS, Windows, and Linux. No other solution at that time provided such a possibility at such a reasonable price.
The setup was simple, and integration with our other systems was smooth.
Our employees install the JumpCloud agent from day 1.
The solution provides us with a 360-degree overview of our device fleet: from a user perspective, from the device perspective, general insights, and much more. You can assign pre-created or custom policies to devices or device groups.
We did not have many issues with them: we set it up once, and it's just working. We contacted support only one or two times for the last 4 years, and the response was quick and helpful.
The setup was simple, and integration with our other systems was smooth.
Our employees install the JumpCloud agent from day 1.
The solution provides us with a 360-degree overview of our device fleet: from a user perspective, from the device perspective, general insights, and much more. You can assign pre-created or custom policies to devices or device groups.
We did not have many issues with them: we set it up once, and it's just working. We contacted support only one or two times for the last 4 years, and the response was quick and helpful.
What do you dislike about the product?
Not much to say here. JumpCloud provides a whole bunch of features we do not use, which is awesome. If you need them, there is a great possibility to have a full control of your devices and apps in one place.
What problems is the product solving and how is that benefiting you?
It is our MDM solution. We know that our devices are controlled and protected. This is especially important when working remotely.
ALL in One place
What do you like best about the product?
That everything IT related is centralised in one solution
What do you dislike about the product?
Lack of features that can easily be implemented and make the admins workflow easier
What problems is the product solving and how is that benefiting you?
Jumpcloud does not solve a particular problem but it centralised 3-4 different tools in one successfully.
Easy to use
What do you like best about the product?
Jumpcloud is a platform that is easy to use and easy to implement. We have a lot of in house softwares that we have to integrate with jumpcloud and the integration is always fast and simple
What do you dislike about the product?
One thing that i would like if jumpcloud have is a interface for request access. I need to buy and implement another software that have this feature.
What problems is the product solving and how is that benefiting you?
We have a lot on clients that require by contract that we have a strong data security polycies, and jumpcloud help us do that, as well as user managment in our own softwares that we use internaly
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